FAQ
Q
：
Can I reformat the iConnect?
A
：
Yes, insert iConnect
’
s USB connector into a PC
’
s USB port to reformat.
Please notice that iConnect only supports the FAT32 file system. During the
formatting process, select FAT32 in order for the i app to read and
write data properly when connected to iDevice. If another file system is
selected, such as NTFS, an error message will appear "initialization error,
please contact the store or distributor." If this error occurs, please reformat
the iConnect with FAT32 to resolve the issue. If there is no FAT32 option on
Windows OS, please download this software:
64 bits: http://www.ridgecrop.demon.co.uk/guiformat-‐x64.exe
32 bits: http://www.ridgecrop.demon.co.uk/guiformat.exe
Operate it to reformat the iConnect with FAT32.
Q
：
Why can't I play the movies I have purchased from iTunes by iConnect?
A
：
Due to the iOS8 restrictions, the iConnect is banned from playing
DRM-‐protected movies purchased from iTunes or Amazon.
Q
：
Why can't I copy the music from my iPhone device?
A
：
Although Apple doesn't allow copying and transferring iTunes content directly
to an iPhone, most of the songs can still be moved and saved on iConnect, and
be played iPhone, iPad or on Mac or PC. New songs on iTunes are all playable.
A few Digital Rights Management (DRM) restrictions are only available on
iTunes.
Q
：
When I select file and folder to lock at the same time, the gray button of
locking function cannot be pressed?
A
：
The locking function on iConnect App is for single file, so it cannot work on
folder. The file and folder are selected, and the locking function turning into
gray cannot be pressed.
Summary of Contents for iConnect
Page 1: ... PQI iConnect User Guide ...
