Power XL Air Fryer™
13
Troubleshooting
Symptom
Possible Cause
Solution
The PowerXL Air Fryer
does not work
The appliance is not plugged in.
Plug the Power Cable into a wall socket.
You have not turned the appliance on
by setting the preparation time
and temperature.
Select the cooking temperature and then a
cooking time. The cooking process will begin
when the cooking time is set.
You have probably turned the appliance off. If you turn the
Time Control Knob to 0 while the appliance is cooking, you
will trigger the Auto Shut-Off mode.
Select the cooking temperature and then a
cooking time. The cooking process will begin
when the cooking time is set.
Food is not cooked
The Basket is overloaded.
Use smaller batches for more even frying.
The temperature is set too low.
Raise temperature and continue cooking.
Food is not fried evenly
Some foods need to be shaken during
the cooking process.
See "Shaking" section in "Instructions for Use".
Basket will not slide into appliance properly
The Basket is overloaded.
Do not fill the Basket above the Maximum line.
The Fry Tray is not placed in the Basket correctly.
Gently push the Fry Tray into the Basket.
White smoke coming from appliance
Too much oil is being used.
Wipe down to remove excess oil.
The Basket has grease residue from the
previous operation.
Clean the Basket after each use.
French fries are not fried evenly
Potatoes are not prepped properly.
Consult a recipe for potato type and prep.
Fries are not cut evenly.
Cut fries thinner or reshape fries.
Fries are too crowded.
Spread fries out or cook a smaller batch.
Potatoes are not rinsed properly during preparation.
Pat dry to remove excess starch.
Fries are not crispy
Raw fries have too much water.
Dry potato sticks properly before misting oil.
Cut sticks smaller.
Add a bit more oil.
