20
PowerXL Grill Air Fryer Combo Plus
Troubleshooting
Symptom
Possible Cause
Solution
The appliance does not work
The appliance is not plugged in.
Plug the Power Cable into a wall socket.
You have not turned the appliance on
by setting the cooking time and temperature.
Turn the Control Knob to select a preset and then
press the Start Button to begin the cooking process.
The appliance is plugged into a shared outlet.
The appliance must be the only item plugged into
the outlet.
Food is not cooked
The Inner Pot is overloaded.
Use smaller batches for more even cooking.
The temperature is set too low.
Raise temperature and continue cooking.
Food is not fried evenly
Some foods need to be shaken during
the cooking process.
See the “Shaking/Flipping
(for Air Frying)” section.
White smoke coming from applliance Too much oil is being used.
Wipe down to remove excess oil.
French fries are not fried evenly
Potatoes are not prepped properly.
Consult a recipe for potato type and prep.
Fries are not cut evenly.
Cut fries thinner or reshape fries.
Fries are too crowded.
Spread fries out or cook a smaller batch.
Potatoes are not rinsed properly during
preparation.
Pat dry to remove excess starch.
Fries are not crispy
Raw fries have too much water.
Dry potato sticks properly before misting oil.
Cut sticks smaller.
Add a bit more oil.
Error message displayed
on Control Panel.
Varies
See the “Display Error Indicator” chart.