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Getting Help
Our dedicated UK-based customer helpline is open 7 days a week
to assist you with assembly, parts queries and technical support.
We are open during office hours but you can always send an email
via [email protected]. Our experts are here to get you
back enjoying your garden in no time.
For useful assembly, starting and maintenance videos, and for
ordering spares, please visit www.coreservice.co.uk.
Using our service does not affect your statutory rights.
Warranty
This product is covered by a 2 year warranty.
The warranty covers any manufacturing defect in materials,
workmanship and finish.
Any claim under this warranty must be made by going to your
nearest Homebase store, taking your proof of purchase with you,
and claims must be made within 2 years of the date of purchase.
We will offer you a free repair of the item where this is possible,
or a replacement or a refund. Your statutory rights remain
unaffected; in particular, any rights you may have under the
Consumer Rights Act 2015.
This warranty is given by HHGL Limited, MK9 1BA; HHGL (ROI)
Limited, D02 X576.
Please note: This warranty does not apply to products misused
or neglected and only covers domestic use. It does not apply to
commercial use of the product.
