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C3493pr-0922
PROBLEMS AND SOLUTIONS GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vehicle was running but
suddenly stopped
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor harness
connector is plugged into the battery connector, and that there
are no loose wires around the motors.
Tripped thermal fuse
Each Power Wheels
®
6 volt battery has a built-in thermal fuse.
A thermal fuse may "trip" and shut down operation of the vehicle
if the vehicle is overloaded or the driving conditions too severe.
Once a fuse has "tripped", remove your foot from the pedal and
wait 25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle by
exceeding the 65 lb. maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while power
is still being supplied to the motors. If a thermal fuse continually
trips, contact your local Power Wheels
®
authorized service center.
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery
Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the first time.
After first-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the charger connector
is plugged into the battery connector, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you suspect
that your battery is damaged as a result of overcharging, contact
your local Power Wheels
®
authorized service center. They can
test your battery for you.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on vehicle use and
use conditions. Replace the battery with a new Power Wheels
®
6 volt rechargeable battery. Do not substitute parts.
Tripped thermal fuse
Each Power Wheels
®
6 volt battery has a built-in thermal fuse.
A thermal fuse may “trip” and shut down operation of the vehicle
if the vehicle is overloaded or the driving conditions too severe.
Once a fuse has "tripped", remove your foot from the pedal and
wait 25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle by
exceeding the 65 lb. maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while power
is still being supplied to the motors. If a thermal fuse continually
trips, contact your local Power Wheels
®
authorized service center.
