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Summary of Contents for PowerTower Pro

Page 1: ...uling Everything you need to know about setting up and operating your PowerTower Pro system Ma OS Mac and the Mac OS logo are trademal1 s of Apple Computer Inc used under license Part number 72810 Rev number 960823 ...

Page 2: ...User erPro ide Part number 72810 Rev number 960823 ...

Page 3: ...uting Corporation Mac and the Mac as logo are trademarks of Apple Computer Inc All other trademarks mentioned are the property of their respective holders Every effort has been made in this book to distinguish proprietary trademarks from descriptive terms by following the capitalization style used by the manufacturer Every effort has been made to ensure that the information in this manual is accur...

Page 4: ...wercc com and describe in detail any problems or issues you need resolved with respect to Power Computing Be sure to include your order or quote number serial number and phone number with all correspondence For details see Contacting Customer Service on page xvii Contacting Power Computing Technical Support To contact Power Technical Support call 800 708 6227 fax 512 388 6798 or e mail support pow...

Page 5: ...279 check on an order you Sat 9 AM to 6 PM haven t received yet Sun lOAM to 6 PM Customer If you have a question M F 8 AM to 6 PM 1 800 671 6227 Support or a problem with an Sat 10 AM to 4PM order you have Sun lOAM to 6 PM received Technical For help with a M F 8 AM to 8 PM 1 800 708 6227 Sat 10 AM to 4 PM Support technical problem Sun 10 AM to 4 PM PowerTower Pro User s Guide For Technical Suppor...

Page 6: ...e choice better service and more affordable systems Our top priority is you We offer toll free lifetime technical support and an inexpensive optional on site warranty plan which provides service at your location We would love to hear from you Call us with any questions or just to let us know how you like the system Our customer service number is 1 800 671 6227 our e mail addressis lnfo powercc com...

Page 7: ... PowerTower Pro User s GuIde For Technical Support Call 1 800 708 6227 ...

Page 8: ...TOMER SATISFACTION GUARANTEE xx Apple Computer Inc System Software License Agreement xxiii Chapter 1 Getting Started Finding a place for the computer and monitor 1 Plugging in the computer 2 Connecting the monitor 4 Connecting the mouse and keyboard 6 Turning the computer on 8 Problems starting up 9 Warranty Registration 11 Chapter 2 Connecting Peripheral Devices Using SCSI devices 14 Setting the ...

Page 9: ...9 Connecting external speakers 20 Connecting a microphone 21 Playing audio CDs on a CD ROM drive 22 Chapter 3 Getting Started With Mac as Running the Basics tutorial 23 Using on line help 24 Shutting down the computer 2S Sleep 27 Chapter 4 Installing PCI Expansion Cards Removing the cover 29 Tools required 29 Installing expansion cards 34 Tools required 3S Chapter 5 Adding Memory Removing the cove...

Page 10: ... Software 138 Starting up 138 Reinstalling system software 139 Appendix A Safety and Health Information Safety instructions 141 Health related information about computer use 142 Appendix B Technical Information Specifications 145 RAM configurations 148 VRAM information 148 Monitor resolution color table 149 Power reqUirements 150 Appendix C Regulatory Information FCC statement 151 Radio and televi...

Page 11: ... Primer PE 175 What is HDT Primer PE 175 Using HDT Primer PE 177 HDT Primer PE Menu Commands 196 HOT Extension 199 HOT Prober 201 HOT Util 207 Troubleshooting 211 Common problems by category 211 Frequently asked questions 218 CD ROM ToolKit User Guide Introduction 237 QuickStart 243 Installation and Removal Specifics 248 Instruction Guide 253 Troubleshooting 272 Technical Information and Tips 285 ...

Page 12: ...Registration Cards 319 PowerTower Pro User s Guide D ...

Page 13: ...PowerTower Pro User s Guide ...

Page 14: ...System Overview System front view Here are the key features of the system from the front CD ROM drive w j reset button keyboard For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 15: ...rt 0 10IBa eT 0 AAUI Ethernet port Ethernet port moclem m printer port 7 external SCSI port ADBport B Macintosh standard L 4 ii cii_Xtt r F i 5ti7 7 video port 115 230 volt switch power Input plug PCI expansion slots VGA video port PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 16: ...r Computing must contact the dealer they purchased their system from for assistance Returns for refund To return Hardware manufactured by Power Computing Corporation and purchased under Power s thirty day money back guarantee see the terms of the Customer Satisfaction Guarantee You must contact Customer Service for a Return Merchandise Authorization RMA before returning the merchandise If you have...

Page 17: ...replacement and the Hardware will be returned to you using the same class of service for shipping Otherwise Power s standard charges for parts labor shipping and handling will apply Shipment of hardware to Power For both types of returns all Hardware should be returned in the Original packaging material accompanied by all components that might affect the Hardware s performance and the Hardware mus...

Page 18: ...ting should contact Power Computing for assistance Customers who did not purchase systems directly from Power Computing must contact the dealer they purchased their system from for assistance Contacting Customer Service To contact Power Customer Service call 800 671 6227 fax 512 388 6798 or e mail custserv powercc com and describe in detail any problems or issues you need resolved with respect to ...

Page 19: ...ical Support on page 134 Be sure to include your model number serial number date of purchase and phone number with all correspondence We advise you to confirm receipt of all fax or e mail requests Technical Support telephone hours are as follows All times are United States Central Time Technical For help with a tech M F 8AMto8PM 1 800 708 6227 Sat 10AMto4PM Support nical problem Sun lOAM to 4 PM P...

Page 20: ... of purchase required If Power finds defective components materials or workmanship in your Hardware Power shall at its option either repair or replace the Hardware at no charge to you If Power is unable to repair or replace your Hardware within a reasonable time your exclusive remedy shall be a refund of the purchase price of your Hardware upon its return to Power Exclusions The above warranty sha...

Page 21: ...EPLACEMENT OF EQUIPMENT AND OR PROPERTY OR ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED ON OR USED WITH THE HARDWARE OR ANY INDIRECT INCIDENTAL CONSEQUENTIAL OR PUNITIVE DAMAGES OF YOU OR ANY THIRD PARTY WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY This warranty gives you specific legal rights and you may also have other rights that may var...

Page 22: ...system back to Power Computing We recommend that package s be insured for the full purchase amount 6 Refunds or credits for Hardware returned under this guarantee will be made pursuant to Power Computing s Refund Policy in effect as of the date of sale of the Hardware Refunds or credits will be issued only after the Hardware is verified by Power to be in like new condition Reductions in credit wil...

Page 23: ...ories registration cards and other materials originally supplied with the Hardware as determined by Power If any of these circumstances occur eligibility for the thirty day money back guarantee may no longer apply PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 24: ...owever you many not electronically transmit the Apple Software from one computer to another over a net work You may also transfer all your license rights in the Apple Software and fonts the backup copy of the Apple Software and fonts the related documentation and a copy of this License to another party provided the other party reads and agrees to accept the terms and conditions of this License 2 R...

Page 25: ... of the DFARSi and ii if the Apple Software and fonts are supplied to any unit or agency of the Unit ed States Government other than DoD the Government s rights in the Apple Software its documentation and fonts will be as defined in Clause S2 227 19 c 2 of the FAR or in the case of NASA in Clause 18 S2 227 86 d of the NASA Supplement to the FAR 6 Limited Warranty on Media Apple warrants the disket...

Page 26: ...THENTICITY OR SECURITY OF ANY DIGITAL SIGNATURE GENERATED USING THE APPLE SOFTWARE OR ANY WARRANTY OR REPRESENTATION THAT THE PERSON OR ENTITY THAT IS USING SUCH A DIGITAL SIGNATURE HAS THE AUTHORITY TO DO SO NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY IN CREASE THE SCOPE OF THIS WARRANTY SHOULD THE APPLE SOFTW...

Page 27: ... thereof to be unenforceable that provision of the License shall be enforced to the maximum extent permissible so as to effect the intent of the par ties and the remainder of this License shall continue in full force and effect 10 Complete Agreement This License constitutes the entire agreement between the parties with respect to the use of the Apple Software related documentation and fonts and su...

Page 28: ...lace for the computer and monitor Think carefully about where to place your computer and monitor Here are some suggestions to help you find a good place Make sure there is a grounded three hole electrical outlet within a few feet Use a sturdy level table or desk as a work surface Make sure that you can position your monitor keyboard and mouse so that you can work comfortably See Appendix A IISafet...

Page 29: ...g the monitor keyboard and other devices Plugging in the computer ensures that it is grounded and protected from electrical damage The key components for plugging in the computer are shown below PowerTower Pro User s Guide 115 230 volt switch power Input plug For Technical Support Call 1 800 708 6227 ...

Page 30: ...ed all of the setup instructions 1 Place the computer in the location you have chosen 2 Set the 115 230 volt switch to the correct setting for your country Set the switch to 115 volts for the U S Canada and apan Use the 230 volt setting in most European countries 3 Connect the socket end of the power cord to the power input plug on the back of the computer 4 Plug the prong end of the power cord in...

Page 31: ...d containing 8MB of VRAM VRAM information on page 148 provides details of various monitor sizes resolutions and numbers of colors supported by the standard 8 MB video card The key components for connecting the monitor are shown below Macintosh standard video port PowerTower Pro User s Guide VGA video port For Technical Support Call 1 800 708 6227 ...

Page 32: ...ting the monitor cable o To plug in the monitor 1 Place the monitor in the location you have chosen 2 If necessary connect the power cord to the monitor Some monitors have permanently attached power cords 3 Plug the monitor power cable into a grounded three hole electrical outlet o To connect the video cable 1 If necessary attach the video cable to the monitor Some monitors have video cables perma...

Page 33: ...connector connect the monitor cable to the built in VGA port the smaller of the two connectors Connecting the mouse and keyboard Once you have connected the monitor you can connect the mouse and keyboard o To connect the mouse and keyboard 1 Plug the mouse cable into an ADB port on the keyboard There is an ADB port at each end of the keyboard use whichever one you prefer PowerTower Pro User s Guid...

Page 34: ...g the keyboard cable into the ADS port marked with r on the back of the computer The keyboard end of the cable is hardwired into the back of the keyboard ADB port For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 35: ...o turn the computer on 1 Turn on the monitor See the documentation that came with the monitor for the location of the power switch 2 Turn the computer on by pressing the keyboard power key marked with a triangle on the upper right corner of the keyboard PowerTower Pro User s Guide keyboard power key For Technical Support Call 1 800 708 6227 ...

Page 36: ...blem Are the computer and monitor plugged in If they are plugged into a power strip is the power strip plugged in and turned on Are the computer and monitor turned on The power button on the front of the computer should be lighted Most monitors also have power lights which should also be on if the monitor is on Is the video cable securely connected to the monitor and computer If you need to reatta...

Page 37: ...rectify a minor problem reset button If none of the procedures above solve the problem see Chapter 7 Troubleshooting and System Software If those procedures don t resolve the problem contact Technical Support Procedures for contacting Technical Support are described in Contact Technical Support on page 134 PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 38: ...uld register within 3 months from the date of purchase Once you register your purchase you will receive an on site registration validation sticker and card for you to use to validate your limited warranty Terms of the Power warranty are described in LIMITED WARRANTY on page xix You should also send in your Apple warranty registration card found in the back of this manual Terms of the Apple warrant...

Page 39: ...Chapter 1 Getting Started PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 40: ...udio equipment network cabling and modems See the figure below for the location of the ports 0 0 AAUI Ethernet port printer port 7 external n SCSI port ADBport 115 230 volt switch power Input plug Macintosh standard it ts_s_1t VGA video port video port For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide 9 ...

Page 41: ...ernal SCSI bus is completely filled Connecting a SCSI device involves four steps Setting the device s SCSI ID number Ensuring proper termination Connecting the device Installing a software device driver if one is required Setting the SCSI ID Each device in a SCSI chain requires a unique number called a SCSI ID which the computer uses to identify the device The computer itself is assigned SCSI ID 7...

Page 42: ...t be terminated Devices located between the computer and the end of the chain must be unterminated On the internal SCSI bus any devices you install should be unterminated because the computer s hard disk at the end of the bus is terminated and all of the internal connectors are in the middle of the chain On the external bus you need to consider where the device is placed in the chain and whether i...

Page 43: ...the computer have independent power systems and must be turned on and off at the device internal SCSI devices are powered by the computer and turn on and off when the computer does Devices on the SCSI bus which are turned off can cause system errors o To connect an external SCSI device 1 Shut down the computer and the SCSI device 2 Make sure that the device has a unique SCSI 10 from 0 to 6 For det...

Page 44: ...r has a port marked with a This port can be used for direct printer connections or for LocalTalk network printer connections You can also connect a printer to the modem port marked with or one of the Ethernet ports marked with o Use the Chooser program to tell the Mac as which port you are using See Macintosh Guide for information about the Chooser To connect the printer follow the instructions th...

Page 45: ...de for information about using your computer on a network Connecting to a LocalTalk network Use the computer s printer port marked with a to connect to a LocalTalk network LocalTalk connectors and cables are available from several vendors Follow the instructions that came with the connector and cabling Connecting to an Ethernet network The computer has two built in ports marked with 0 for connecti...

Page 46: ... and a sound input port marked with Use these ports to connect audio devices The sound ports accept a connector called a stereo mini plug the same kind of connector used to connect headphones to a personal stereo If an audio device has a different kind of connector you can buy an adapter at an electronics store Connecting an audio device To play or record sounds connect an audio device to your com...

Page 47: ... the device as the Sound Input or Sound Output source See the Macintosh Guide for information about using the Monitors Sound control panel Connecting external speakers You can connect external amplified speakers to your computer to take advantage of its high quality stereo sound output You need a cable with stereo mini plugs on each end to connect the speakers In some cases you connect the cable t...

Page 48: ... speakers themselves may also have a volume control See the Macintosh Guide for information about controlling the volume Connecting a microphone You can connect a microphone to your computer via the sound input port The microphone can be used for recording sounds or for issuing spoken commands to your computer The computer requires the Apple PlainTalk Microphone pictured below PlainTalk software i...

Page 49: ...h as AppieCD Audio Player part of Mac OS to play the CD and the Sound Output and Sound Out Level popups in the Monitors Sound control panel to select the CD ROM drive and control the volume If you use headphones plugged into the front of the CD ROM drive volume can be adjusted using the volume control next to the headphone plug See the Macintosh Guide for further information about playing audio CD...

Page 50: ...m called Mac OS Tutorial that shows you how to use the fundamental features of the software If you are brand new to Mac as we suggest you complete the tutorial before you begin working with your computer In Mac as you use the mouse for tasks such as choosing menu cOpImands or starting programs When you move the mouse the mouse pointer It the small arrow on the screen sometimes referred to as the c...

Page 51: ...isplaying the Mac as Tutorial Part 1 icon 3 Double click the Mac OS Tutorial Part 1 icon The program starts up displaying an introductory screen 4 Follow the on screen instructions to complete the tutorial Using on line help Mac as and many applications that run under it include an on line help system with information about using the software The help system for Mac as is called Macintosh Guide an...

Page 52: ...u search for help according to keywords you type To learn basic skills choose the Tutorial item from the 7 menu or see the tutorial materials that 0 came with your computer OK lI _ Y n N IW N n 1o N IW 3 Follow the on screen instructions to get the information you need Shutting down the computer When you are finished working with your computer it is very important to shut it down correctly For Tec...

Page 53: ...splayed Are you sure you want to shut down your computer now Restart Sleep Cancel fi Shut Down Choose the Shut Down option by pressing the return key CAUTION Do not use the power button on the front panel to turn off the computer If you do unsaved or open documents may be lost and you may damage System files 3 In the unlikely event that the system does not respond to mouse movement or the keyboard...

Page 54: ...own dialog the system enter energy saving sleep mode The monitor will dim if it is an energy saving monitor running on sleep savvy video and the mouse will stop responding to movement To wake the system up press the keyboard power key For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 55: ...Chapter 3 Getting Started With Mac OS PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 56: ...technician install RAM drives and expansion cards Ifyou attempt to install RAM drives or cards yourself any damage you may cause to your equipment will not be covered by the limited warranty on your computer Please call technical support at 1 800 708 6227 for additional information about this or any other warranty question 2 If an anti static bracelet is available put it on and ground it to the co...

Page 57: ...ut leave the computer plugged in to the electrical outlet Leaving the computer plugged in ensures that it is grounded 2 Disconnect everything but the power cord from the back of the computer 3 Rotate the computer so that its rear panel faces you PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 58: ...wo thumb screws from the rear of the right side panel right side panel Inset panel handle Put the thumb screws somewhere safe where you ll be able to find them when you re ready to replace the cover For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide 9 ...

Page 59: ...ide panel aside 6 Lay the computer down with its open side up and rotate it so that the base faces you 7 Before touching any components inside the computer touch the metal plate over the power supply to discharge any static electricity that might have built up on your clothes or body The system must be plugged in see step 2 on page 30 for this to work PowerTower Pro User s Guide For Technical Supp...

Page 60: ...supply 8 To replace the side panel reverse steps 4 through 7 then you can re connect everything Be careful not to get any of the cables caught in the cover or stuck in the fan housing when you put the cover back on the computer For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 61: ... capabilities For example you can add video networking special purpose acceleration or communications capabilities to your computer by adding PCI cards The motherboard allows you to install up to six standard PCI cards one of which is normally the high performance video card which comes with system PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 62: ...nsumption limit for your computer PCI cards are normally limited to 15 Watts or less power consumption per card Some cards may need to be installed by an authorized service provider Refer to the documentation that came with the card Tools required A small Phillips head screwdriver o To install an expansion card 1 Remove the computer s cover See Removing the cover starting on page 29 for instructio...

Page 63: ...tall the expansion card into There is no inherent reason to pick one slot over another however practical considerations such as clearance for connectors cooling considerations etc often dictate the choice of slot high performance video card PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 64: ... the slot you want to use Remove the screw holding the slot cover at the top of the slot and put it somewhere you will be able to find it later then pull the cover toward you so that the tongue at the bottom of the cover slides out of the groove the chassis For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 65: ...r connector contacts on the card 5 Align the card over the card slot Make sure that the PCI connector on the bottom of the card lines up with the PCI socket on the riser card the slot cover on the PCI card lines up with the slot in the back panel the slot cover tongue fits into the groove at the base of the slot PCI card connector PowerTower Pro User s Guide For Technical Support Call 1 800 708 62...

Page 66: ...emoved earlier 8 If you have no more internal components to install replace the side panel and the thumb screws which hold it in place and re connect everything CAUTION Be careful not to get any of the cables caught in the side panel or the case when you put the panel back on the computer WARNING To prevent electrical shock always replace the side panel before turning on the computer For Technical...

Page 67: ...Chapter 4 Installing PCI Expansion Cards PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 68: ...stall RAM drives and expansion cards Ifyou attempt to install RAM drives or cards yourself any damage you may cause to your equipment will not be covered by the limited warranty on your computer Please call technical support at 1 800 708 6227 for additional information about this or any other warranty question 2 If an anti static bracelet is available put it on and ground it to the computer chassi...

Page 69: ... the computer plugged in to the electrical outlet Leaving the computer plugged in ensures that it is grounded 2 Disconnect everything but the power cord from the back of the computer 3 Rotate the computer so that its rear panel faces you PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 70: ...screws from the rear of the right side panel right side panel Inset panel handle Put the thumb screws somewhere safe where you ll be able to find them when you re ready to replace the cover For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide 13 ...

Page 71: ...l aside 6 Lay the computer down with its open side up and rotate it so that the base faces you 7 Before touching any components inside the computer touch the metal plate over the power supply to discharge any static electricity that might have built up on your clothes or body The system must be plugged in see step 2 on page 42 for this to work PowerTower Pro User s Guide For Technical Support Call...

Page 72: ...de panel reverse steps 4 through 7 then you can re connect everything Be careful not to get any of the cables caught in the cover or stuck in the fan housing when you put the cover back on the computer For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 73: ... RAM Make sure that the memory modules you purchase are the right ones for your computer See Appendix B Technical Information on page 145 for technical specifications What you need to know about adding RAM The computer has eight DIMM slots on the motherboard near the front of the computer see the motherboard illustration below front BankB Bank A PowerTower Pro User s Guide For Technical Support Ca...

Page 74: ... DIMM on page 54 and replace them with modules of higher capacity see Inserting a DIMM on page 55 Required tools A small Phillips head screwdriver Installing and removing RAM CAUTION 1 If you are not proficient with electronic equipment Power Computing Corporation recommends that you have a certified technician install RAM drives and PCI expansion cards If you attempt to install RAM drives or card...

Page 75: ...ht have built up on your clothes or body The system must be plugged in see step 2 on page 42 for this to work Use an anti static grounding strap and handle DIMM modules by the non metallic edges only 2 Set the computer upright Starting with the top bezel tab push on the three tabs on the left side which hold the bezel in place Press up on the top tab and down on the other two and pull the tabbed s...

Page 76: ...For Technical Support Call 1 800 708 6227 Chapter 5 Adding Memory bezel tabs on back of bezel PowerTower Pro User s Guide 13 ...

Page 77: ...d to install RAM Place the computer on its side with its open side up Remove the screw that secures the crossbar to the rear panel Remove the screw that secures the crossbar to the PCI expansion slot cover rear panel screw PCI expansion slot cover screw _____ RAID rack PowerTower Pro User s Guide crossbar assembly For Technical Support Call 1 800 708 6227 ...

Page 78: ...cable connectors and then disconnect the cables from the RAID drives Note which cable attaches to which RAID drive hard drive SCSI connector power connector Lift the crossbar assembly higher to access the fan cable connector and disconnect the fan cable from the connector fan connector For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide r 9 ...

Page 79: ...slot cover and the screws in a safe place where you will be able to find them later Disconnect the cables from the drives in the front 3 5 inch drive bay rack above the DIMM slots PowerTower Pro User s Guide front 3 5 Inch drive bay rack For Technical Support Call 1 800 708 6227 ...

Page 80: ...lding the front 3 S inch drive bay rack to the front of the chassis and slide the drive bay rack back to remove the it from the chassis 3 5 Inch drive bay rack For Technical Support Call 1 800 708 6227 drive bay rack screws PowerTower Pro User s Guide ...

Page 81: ... t 3 If the DIMM module does not come free press the DIMM lever down again 4 Grasp the DIMM module with one hand at each end and pull the module up and out of the slot 5 When you are finished with DIMM removal and insertion put the cover back on the computer and re connect the external cables Be careful not to get any of the cables caught in the cover or stuck in the fan housing when you put the c...

Page 82: ...d handle memory modules by the non metallic edges only chip side keys 1 To insert a DIMM module hold the module with one hand at each end with the contacts down and the chip side of the DIMM toward the front of the computer Notice that there are two notches in the contact edge of the DIMM module 2 Lower the DIMM squarely into the slot so that the notches line up with the raised key areas of the DI...

Page 83: ...re difficult to get into the DIMM slot If you have repeated difficulty getting the DIMM into the slot return it to your vendor for replacement 4 If the DIMM module is seated the DIMM lever should rise by itself so it lines up with the other levers 5 When you are finished replace the front 3 S inch drive bay cage and re connect the drives in the drive cage 6 Re assemble the computer as described in...

Page 84: ...tructions in this section to put the computer back together and to verify that the installed drive is operating properly 1 Re connect the crossbar assembly fan cable to the fan connector on the motherboard For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 85: ...ide flat ribbon cable connected to the hard drive The internal SCSI cable should have one or more unused connectors on it You may have to detach and re attach the SCSI connectors on one or more other drives to get connectors where you need them Remember this is SCSI so the ends have to be terminated See Ensuring proper termination on page 15 for details PowerTower Pro User s Guide For Technical Su...

Page 86: ... SCSI chain is filled to capacity The external SCSI cable is set up to be used for devices in the RAID rack The internal SCSI bus operates at 10 MB sec the external SCSI bus operates at 5MB sec If you are installing a drive in the RAID rack and there are no other SCSI connectors available connect these drives to the external bus cable external SCSI Internal SCSI bus connector bus connector power c...

Page 87: ...y Detailed installation instructions follow In general the crossbar assembly must be secured to the chassis by two hooks on the front end of the beam which fits into two slots on the S 2S inch drive bay rack A screw attaches the rear of the beam to the rear chassis panel and a second screw attaches the RAID rack cage to the PCI expansion slot closest to the CPU card The RAID rack rests on two legs...

Page 88: ...l screw _____ expansion slot screw expansion slot cover CPU card crossbar assembly legs For Technical Support Call 1 800 708 6227 Chapter 5 Adding Memory hooks fitted Into two slots PowerTower Pro User s Guide 3 ...

Page 89: ...r assembly first slip the two hooks on the front end of the crossbar beam into the two slots on the 5 25 inch drive bay rack PowerTower Pro User s Guide 5 25 Inch drive bay WW 7 SsS slip hooks Into the two slots For Technical Support Call 1 800 708 6227 ...

Page 90: ...Chapter 5 Adding Memory 6 Lower the crossbar until the other end is almost to the rear panel For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 91: ...Chapter 5 Adding Memory 7 Make sure the slots on the two legs on the bottom of the RAID rack are aligned with the CPU card PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 92: ...fter making sure of proper alignment lower the end of the crossbar so that it is flush with the rear panel and re insert the rear panel screw rear panel screw For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 93: ...on slot screw expansion slot screw CAUTION 10 Replace the side panel re connect system components and restart the computer Be careful not to get any of the cables caught in the cover or stuck in the fan housing when you put the cover back on the computer PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 94: ...you have a certified technician install RAM drives and expansion cards Ifyou attempt to install RAM drives or cards yourself any damage you may cause to your equipment will not be covered by the limited warranty on your computer Please call technical support at 1 800 708 6227 for additional information about this or any other warranty question 2 If an anti static bracelet is available put it on an...

Page 95: ...ve the computer plugged in to the electrical outlet Leaving the computer plugged in ensures that it is grounded 2 Disconnect everything but the power cord from the back of the computer 3 Rotate the computer so that its rear panel faces you PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 96: ...b screws from the rear of the right side panel right side panel Inset panel handle Put the thumb screws somewhere safe where you ll be able to find them when you re ready to replace the cover For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide 13 ...

Page 97: ...nel aside 6 Lay the computer down with its open side up and rotate it so that the base faces you 7 Before touching any components inside the computer touch the metal plate over the power supply to discharge any static electricity that might have built up on your clothes or body The system must be plugged in see step 2 on page 68 for this to work PowerTower Pro User s Guide For Technical Support Ca...

Page 98: ...reverse steps 4 through 7 then you can re connect everything Be careful not to get any of the cables caught in the cover or stuck in the fan housing when you put the cover back on the computer For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide 13 ...

Page 99: ...inside the computer 3 Never turn the computer on or operate the computer with the cover removed What you need to know about installing internal drives The PowerTower Pro uses two SCSI Small Computer Systems Interface buses to connect drivesj a 10 MB sec internal bus and a S MB sec external bus For a discussion of how the SCSI bus on your computer is set up see Using SCSI devices starting on page 1...

Page 100: ...also two front accessible 3 5 inch drive bays above the floppy disk drive available front accessible 5 25 Inch drive bays available front accessible 3 5 Inch drive bays For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide 9 ...

Page 101: ...apter 6 Installing Drives You can also install 3 5 inch hard drives in the RAID rack attached to the crossbar crossbar front RAID rack PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 102: ...re no other SCSI connectors available connect these drives to the external SCSI bus cable external SCSI cable Is connected to the motherboard here For Technical Support Call 1 800 708 6227 power connector Internal SCSI cable Is connected to the motherboard here PowerTower Pro User s Guide ...

Page 103: ... drive rail if you are installing a drive in a 5 25 inch bay other than the bottom one Software drivers if required Installing a drive CAUTION 1 If you are not proficient with electronic equipment Power Computing Corporation recommends that you have a certified technician install RAM drives and expansion cards If you attempt to install RAM drives or expansion cards yourself any damage you may caus...

Page 104: ...Chapter 6 Installing Drives 4 Always store drives in anti static bags 5 Take your time don t hurry For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 105: ...r itself is assigned SCSI ID 7 and the primary internal hard disk is assigned SCSI ID O Every other device you install must have a unique number from 1 to 6 Drives provided by Power normally come with SCSI ID pre set as follows SCSIID Device 0 primary internal hard drive terminated 1 optional additional hard drive 3 CD ROM drive 5 optional removable cartridge drive 7 motherboard self terminated Po...

Page 106: ...in the Utilities folder on your hard disk and run HOT Primer PE HDT Primer will scan your SCSI bus and display the SCSI ID name and other parameters of all of the SCSI devices on the bus see the following example rl 0 Im mal HD 258 Mil QUANTUM lPS270S 590A II Fotmat cst For Technical Support Call 1 800 708 6227 PowerTower Pro Users Guide ...

Page 107: ... 3 5 inch drive in a 5 25 inch drive bay other than the bottom one you will need to mount it in a 3 5 to 5 25 inch adapter and then install a rail on the right adapter The end of the rail with the flexible tab goes toward the front 3 5 to 5 25 inch adapters are available at most computer parts stores PowerTower Pro User s Guide flexible tab For Technical Support Call 1 800 708 6227 ...

Page 108: ...ail with the flexible tab goes toward the front If rails did not come with your drive they are available from Power Computing for a nominal fee through our Sales Department at 1 800 999 7279 Rails as well as adapter trays for installing 3 5 inch drives in the S 2S inch bays are also available at most computer parts stores flexible tab For Technical Support Call 1 800 708 6227 PowerTower Pro User s...

Page 109: ... removing the cover CAUTION Touch the metal plate over the power supply to discharge any static electricity that might have built up on your clothes or body The system must be plugged in see step 2 on page 68 for this to work Use an anti static grounding strap and handle hard drives by the housing only avoid touching any exposed electronics or connectors PowerTower Pro User s Guide For Technical S...

Page 110: ... hold the bezel in place Press up on the top tab and down on the other two and pull the tabbed side of the bezel away from the case until the tabs on the other side of the bezel clear the front of the computer and set the bezel aside For Technical Support Call 1 800 708 6227 bezel tabs on back of bezel PowerTower Pro User s Guide 13 ...

Page 111: ...bar a RAID rack and a fan you must remove the crossbar assembly to install internal drives Place the computer on its side with the open side up Remove the screw that secures the crossbar to the rear panel Remove the screw that secures the crossbar to the PCI expansion slot cover crossbar assembly PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 112: ...SI cable connectors and then disconnect the cables from the RAID drives Note which cable attaches to which RAID drive hard drive SCSI connector power connector Lift the crossbar assembly higher to access the fan cable connector and disconnect the fan cable from the connector fan connector For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide l ...

Page 113: ...I devices starting on page 14 Pay particular attention to the discussion of SCSI termination discussed in Ensuring proper termination on page 15 Another consideration is power The power supply for the computer will support a total of nine internal drives including the floppy drive Do not exceed a total of nine such drives in the internal drive bays and do not exceed the power consumption levels sp...

Page 114: ...ve bay rack which is below the 5 25 inch drive bays must first be removed 2 To remove the front 3 5 inch rack remove the two screws holding the front drive bay rack to the front of the chassis Remove the drive bay rack by sliding it to the rear Rest the rack on the metal power supply cover until you are ready to re install it front drive bay rack screws For Technical Support Call 1 800 708 6227 ...

Page 115: ...ling Drives 3 Disconnect the power connector and the SCSI connector from the rear of the bottom hard drive hard drive SCSI connector PowerTower Pro User s Guide power connector For Technical Support Call 1 800 708 6227 ...

Page 116: ...o the S 2S inch drive bay rack by four bottom drive bay rack screws Remove and save the four screws Gently slide the hard drive backward until it clears the chassis For Technical Support Call 1 800 708 6227 bottom drive bay rack screws PowerTower Pro User s Guide ...

Page 117: ...rt press it out from the inside plastic bezel Insert bezel The plastic insert is very flexible and should pop out quite easily Once you have prepared the drive see Prepare the drive starting on page 78 and the computer see Prepare the computer starting on page 82 you are ready to install the drive PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 118: ...ve should face e g hard drives assume that the SCSI connector see illustration at the beginning of this procedure should be in the back and the SCSI connector key should face up 6 Secure the drive to the bottom S 2S inch drive bay rack position by replacing the four bottom drive bay rack screws For Technical Support Call 1 800 708 6227 bottom drive bay rack screws PowerTower Pro User s Guide ...

Page 119: ...he internal SCSI cable inside the computer it is the wide flat ribbon cable connected to the motherboard connector to the immediate left of the power cable external SCSI cable Is connected to the motherboard here PowerTower Pro User s Guide power connector Internal SCSI cable Is connected to the motherboard here For Technical Support Call 1 800 708 6227 ...

Page 120: ...ide down If the cable resists being plugged in check to make sure the key and slot are mating correctly hard drive SCSI connector power connector 8 Find an unused four pin power cable in the set of cables coming from the power supply the power supply is in the right rear of the computer on the bottom and connect that cable to the rear of the drive being careful to match the beveled corners of the ...

Page 121: ...assis with the two front drive bay rack screws front 3 5 Inch drive bay rack front drive bay rack screws 10 Replace and re connect any drives removed to obtain access to the drive bay 11 If you are finished proceed to Putting the computer back together on page 116 PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 122: ...hard drive located above the bottom front primary hard drive the 3 5 inch drive bay rack does not have to be removed Disconnect the power connector and the SCSI connector from the rear of the installed hard drive hard drive SCSI connector For Technical Support Call 1 800 708 6227 power connector PowerTower Pro User s Guide ...

Page 123: ...ar mounting screws from the side of the hard drive Be sure to save the screws 5 25 Inch rack front and rear mounting screws Gently slide the hard drive forward until it clears the chassis PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 124: ...e the plastic bezel insert covering the bay you are planning to use To remove the insert press it out from the inside plastic bezel Insert bezel The plastic insert is very flexible and should pop out quite easily For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 125: ...ing on page 78 and the computer see Prepare the computer starting on page 82 you are ready to install the drive Note Connectors are keyed which means that there is only one correct way to mate them If a cable is very hard to connect examine it carefully to make sure you have it oriented so that it fits the connector it goes onto Once cables are connected make sure they are snug PowerTower Pro User...

Page 126: ...hould face up The 5 25 inch drive bays above the bottom 5 25 drive bay use mounting screws on the left side and a rail on the drive which slides from the front into a track in the drive bay on the right side of the bay 5 Line the screw holes on the side of the drive up with the slots in the drive housing and insert the mounting two screws front and rear on each side of the drive Tighten screws fir...

Page 127: ...he internal SCSI cable inside the computer it is the wide flat ribbon cable connected to the motherboard connector to the immediate left of the power cable external SCSI cable Is connected to the motherboard here PowerTower Pro User s Guide power connector Internal SCSI cable Is connected to the motherboard here For Technical Support Call 1 800 708 6227 ...

Page 128: ... and the CD ROM drive there is a separate cable connected to the external SCSI chain to be used if the internal SCSI chain is filled to capacity It is set up to be used for devices in the 3 5 inch drive bays The internal SCSI bus operates at 10 MB seci the external SCSI bus operates at 5MB sec There is a key in the middle of the top of the SCSI connector and a notch in the cable connector which ma...

Page 129: ...et of cables coming from the power supply the power supply is in the right rear of the computer on the bottom and connect that cable to the rear of the drive being careful to match the beveled corners of the plug to those of the socket see the illustrations on the preceding page PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 130: ...se the small four wire four pin power connector and plug it into the keyed four pin connector near the left end of the rear of the Zip drive Zip drive 4 pln Zip drive power connector For Technical Support Call 1 800 708 6227 SCSI connector PowerTower Pro User s Guide ...

Page 131: ...yed 3 pin audio connector on the CD ROM drive CD ROM drive power connector Be careful not to get the small four wire power supply cable which is intended for a Zip drive the four wire power cable is connected to the power supply The audio cable goes to the motherboard PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 132: ... the motherboard above the fan connector and next to the main power supply connector fan connector CD SND INPUT connector main power supply connector The four pin audio connector should be connected so that the lip on the connector faces away from the drive bay edge of the motherboard You may have to temporarily remove the some of the other cables from their connectors to be able to reach in and s...

Page 133: ...came with the drive for jumper or switch settings and check to make sure that they are properly set before going to the next step 10 Replace and re connect any drives removed to obtain access to the drive bay 11 If you are finished proceed to Putting the computer back together on page 116 PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 134: ... the computer starting on page 82 you are ready to install the drive Connectors are keyed which means that there is only one correct way to mate them If a cable is very hard to connect examine it carefully to make sure you have it oriented so that it fits the connector it goes onto Once cables are connected make sure they are snug For Technical Support Call 1 800 708 6227 PowerTower Pro User s Gui...

Page 135: ...e the plastic bezel insert covering the bay you are planning to use To remove the insert press it out from the inside plastic bezel Insert bezel The plastic insert is very flexible and should pop out quite easily PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 136: ... in front of the drive bay and set them aside metal bay cover Note The 3 5 inch slots may have metal plates without screws which are attached by thin strips of metal To remove that type of plate simply bend it back and forth several times until it comes loose and remove it For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 137: ...below the 5 25 inch drive bays For hard drives disconnect the power connector and the SCSI connector from the rear of the bottom hard drive For the floppy drive there is only one cable to disconnect hard drive SCSI connector PowerTower Pro User s Guide power connector For Technical Support Call 1 800 708 6227 ...

Page 138: ...t from the chassis front 3 5 Inch drive bay rack 5 If you are replacing a drive remove the mounting screws of the drive and remove the drive If you are installing a drive insert the drive into the 3 5 inch rack and install its four mounting screws two on each side For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide I ...

Page 139: ...nd secure it to the front of the chassis with the two front drive bay rack screws 3 5 Inch drive bay rack 1 front drive bay rack screws 7 If you are finished proceed to Putting the computer back together on page 116 PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 140: ...puter starting on page 82 you are ready to install the drive Connectors are keyed which means that there is only one correct way to mate them If a cable is very hard to connect examine it carefully to make sure you have it oriented so that it fits the connector it goes onto Once cables are connected make sure they are snug For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 141: ...Chapter 6 Installing Drives 1 The RAID rack is located on the crossbar assembly that you earlier removed RAID rack PowerTower Pro User s Guide crossbar assembly For Technical Support Call 1 800 708 6227 ...

Page 142: ...r power connector 3 If you are replacing a drive remove the mounting screws of the drive and remove the drive If you are installing a drive insert the drive into the RAID rack and install four mounting screws two on each side 4 If you are finished proceed to Putting the computer back together on page 116 For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide ...

Page 143: ...ether Follow the instructions in this section to put the computer back together and to verify that the installed drive is operating properly 1 Re connect the crossbar assembly fan connector PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 144: ... wide flat ribbon cable connected to the hard drive The internal SCSI cable should have one or more unused connectors on it You may have to detach and re attach the SCSI connectors on one or more other drives to get connectors where you need them Remember this is SCSI so the ends have to be terminated See Ensuring proper termination on page 15 for details For Technical Support Call 1 800 708 6227 ...

Page 145: ...internal SCSI chain is filled to capacity It is set up to be used for devices in the 3 5 inch drive bays The internal SCSI bus operates at 10 MB sec the external SCSI bus operates at 5MB sec If you are installing a drive in the RAID rack and there are no other SCSI connectors available connect these drives to the external bus cable external SCSI bus connector Internal SCSI bus connector PowerTower...

Page 146: ...nly Detailed installation instructions follow In general the crossbar assembly must be secured to the chassis by two hooks on the front end of the beam which fits into two slots on the S 2S inch drive bay rack A screw attaches the rear of the beam to the rear chassis panel and a second screw attaches the RAID rack cage to the PCI expansion slot closest to the CPU card The RAID rack rests on two le...

Page 147: ...Chapter 6 Installing Drives rear panel screw ____ expansion slot screw expansion slot cover CPU card t legs PowerTower Pro User s Guide 5 25 Inch drive bay For Technical Support Call 1 800 708 6227 ...

Page 148: ...ar assembly first slip the two hooks on the front end of the crossbar beam into the two slots on the 5 25 inch drive bay rack For Technical Support Call 1 800 708 6227 5 25 Inch drive bay q t _ _ __ slip hooks Into the two slots PowerTower Pro User s Guide ...

Page 149: ...Chapter 6 Installing Drives 6 Lower the crossbar until the other end is almost to the rear panel PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 150: ...Chapter 6 Installing Drives 7 Make sure the slots on the two legs on the bottom of the RAID rack are aligned with the CPU card For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide r J ...

Page 151: ... After making sure of proper alignment lower the end of the crossbar so that it is flush with the rear panel and re insert the rear panel screw rear panel screw PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 152: ...er 11 Install software drivers Some SCSI devices require special software called device drivers to operate with your computer If a device driver is required it is normally supplied with the device if you are unsure whether one is required contact the manufacturer of the device Follow the driver installation instructions supplied by the manufacturer If a device driver is not supplied you can genera...

Page 153: ...properly connected and seated firmly at both ends 6 Make sure that each device in the internal SCSI chain has its own unique SCSI 10 the primary hard drive in the lower bay should be set to 100 a secondary hard drive is normally set to 1 and the CD ROM is normally set to 3 See Set the SCSIID on page 78 7 Make sure there are no internally terminated devices in the middle of the SCSI chain The only ...

Page 154: ...ting procedures in Chapter 7 Troubleshooting and System Software visit our Web Site at http www powercc com for troubleshooting and installation tips If you are unable to resolve the problem contact Power Computing Technical Support at 1 800 708 6227 for assistance For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide t J ...

Page 155: ...Chapter 6 Installing Drives PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 156: ...lears the computer s memory If the mouse is still working choose Restart from the Special menu If an error dialog box is displayed it may have a Restart button If the mouse is not working try holding down the 3t and Control keys while pressing the Power On key This key combination restarts the computer but should only be used when you cannot use the Restart menu command If you cannot restart the c...

Page 157: ...vices in each bus have unique SCSI IDs See Using SCSI devices on page 14 for more information Start up your computer from the Disk Tools floppy disk or Power Computing Mac as CD ROM Use the Disk First Aid program to check and repair your disk See the Disk First Aid entry in Macintosh Guide for instructions System software is not installed on the computer or needs to be re installed Follow the inst...

Page 158: ...r Computing Mac as CD ROM You can remove the internal drive from the startup sequence and force your system to boot from a floppy or the CD ROM if you have it in place by holding down the command shift option and delete keys the command key also called the i key when you start up Use the Disk First Aid program to check and repair your disk See the Disk First Aid entry in Macintosh Guide for instru...

Page 159: ...are No characters appear on the screen when you type Use the mouse pointer to click in the window in which you want to type This ensures that the program is active and that you have an insertion point for your text Shut down the computer and verify that the keyboard is connected properly See Connecting the mouse and keyboard on page 6 for information Try using a different keyboard Turn off the com...

Page 160: ...indicates that there is not enough RAM for the program to run A dialog box may appear indicating insufficient memory as the source of the problem Quit programs to free up memory then launch the application you want to use Restart the computer to clear memory See Restarting the computer on page 129 at the beginning of this chapter Use the Get Info window to allocate more memory to the program See M...

Page 161: ...l of them will apply to you at anyone time use them as a troubleshooting and information gathering tool before you call technical support 1 Rule 1 and yes this is a rule Read the manuals By using the troubleshooting suggestions at the beginning of this chapter as well as those in the troubleshooting section of the MAC OS manual which came with your computer you may well be able to resolve the prob...

Page 162: ...g dramatically Some software is written in native code while others are not Turning off extensions can help to track such problems down If restarting with extensions off eliminates the problem you have an extensions conflict not a hardware problem This is important and useful information in resolving your problem If an extensions conflict is indicated use the Extension Manager following to resolve...

Page 163: ...reate the problem on another machine This will help in deciding whether the problem is related to the operating system or hardware compatibility 9 Installation If the problem seems to be associated with a particular piece of software then make sure that when you installed the software that you did it properly Many times people will select a none native installation or they will drag the applicatio...

Page 164: ...your order taken care of more quickly 3 Back Up and Save It is a good idea to back up and save your information before calling technical support 4 Be in front of the computer when you call Unless the question is VERY simple it is hard for a technical support to provide a good level of service without having you do things on the system and reporting the results If your phone won t reach the compute...

Page 165: ...ly to the tech support rep Although it may seems at times they are doing things you do not understand they really know what they are doing There is nothing more frustrating and counterproductive than having a customer who believes that they already know the answers and who keep doing things that they have not been asked to do Technical support requires a carefully structured process of trial and e...

Page 166: ...ou start up Reinstalling system software Once you have started your computer you can use the Installer program to reinstall the system software 3 Open the System Software Installers folder on the CD ROM and double click the Install System Software icon to start the Installer 4 Click OK in the introductory dialog box The Install dialog box appears displaying a list of software and the hard disk on ...

Page 167: ...k place the Power Computing Mac as CD ROM disk in another CD ROM player and copy the CD ROM Toolkit files from the CD ROM disk to a floppy disk then insert the floppy into your Power Computing system and install the CD ROM toolkit software from the floppy disk B Open the System Software Installers folder on the CD ROM drive C Double click on the Install System Software icon and follow the instruct...

Page 168: ...not use your computer if the power cord is frayed or damaged Keep the computer away from moisture and liquid Do not use it if you spill liquids on it Turn off the computer before removing its cover Never operate the computer without its cover Follow the safety instructions in this manual A warning alerts you of a potential health or safety hazard A caution notice alerts you of potential harm to yo...

Page 169: ...oid working with a window or light source behind you Turn off lights or close drapes if necessary Place your monitor chair and work table so that the top of the monitor is slightly below the top of your head and the screen is 18 28 inches away from you This may require placing something under the monitor Preventing discomfort and fatigue Like any activity that involves sitting for long periods of ...

Page 170: ...n a straight line with your forearms A work table equipped with an adjustable keyboard tray may make this easier Do not place your wrists on the hard edge of your table Use a wrist pad Sit up straight in your chair Slouching puts unnecessary strain on your back Do not strike the keys any harder than necessary For Technical Support Call 1 800 708 6227 PowerTower Pro User s Guide l ...

Page 171: ...Appendix A Safety and Health Information PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 172: ...MB 4 MB read only memory ROM 4 Kbytes of non volatile parameter memory 1 MB of synchronous burst static RAM used as a Level 2 cache for the PowerPC processor Disk drives 1 4 MB high density MFM GCR floppy disk drive supporting Mac OS DOS and ProDOS diskettes Internal SCSI hard disk drive 2 GB AV to 4 GB Internal 8x CD ROM drive 1200 KB sustained transfer rate CD XA Photo CD multi session compatibl...

Page 173: ...dwidth 10 Hz 19 kHz 2 dB at 44 1 kHz sample rate Total harmonic distortion plus noise Less than 0 06 measured 30 Hz 60 kHz with a 2 V p p sine wave input Interfaces Internal fast SCSI 10 MB sec bus and external SCSI 5 MB sec bus Dual SCSI buses support up to seven devices each One Apple Desktop Bus ADB port for up to three input devices daisy chained through a low speed synchronous serial bus Six ...

Page 174: ... with long life 3 6 volt lithium battery 1 2 AA cell Keyboard and mouse Supports all ADB compatible keyboards and mice Operating environment Operating temperature 10 C to 40 C 50 F to 104 F Storage temperature 40 C to 50 C 40 F to 122 F Relative humidity 5 to 950 0 noncondensing Altitude 0 to 3048 m 0 to 10 000 ft Dimensions Size 7 7 W X 16 9 H X 17 3 D 196 mm X 429 mm X 439 mm Weight 27 lb 12 3 k...

Page 175: ...M access time or faster Slower DIMMs will not work reliably SIMMs from older Macintosh computers are not compatible DIMMs should be installed in pairs of equal value and in corresponding slots to take advantage of interleaved memory VRAM information Video memory VRAM for the video ports is provided in VRAM modules installed on the graphics card The system comes with 8 MB of VRAM See the table belo...

Page 176: ...onitor Resolution 8 MBVRAM 12 Color 512 X 384 Millions 13 or 14 VGA 640 X 480 Millions 15 Mono Portrait 640 X 870 Millions 16 or 17 Color 800 X 600 Millions 832 X 624 Millions 19 or 20 Color 1024 X 768 Millions 21 Color 1152 X 870 Millions 1280 X 960 Millions 1280 X 1024 Millions 1360 X 1024 Millions 1600 X 1200 Millions 1920 X 1080 Millions 256 Grays maximum for all monitors For Technical Support...

Page 177: ... Voltage Current Power 5 V 20 rnA 100 mW SV 500 rnA 2 SW When you add PCI cards or internal storage devices make sure the combined power consumption of all devices meets the following guidelines Device Voltage Current Power SV 3A 1SW PCI card per slot 12V O SA 6 0W 12V 0 1 A 1 2W SV 10A SOW PCI cards total 12V 2 SA 30W 6 slot maximum 12V O SA 6W SV 4 SA 22 SW Internal storage device such as a 12V ...

Page 178: ...ly with the limits for a Class Bdigital device in accordance with the specifications in Part 15 of FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation You can determine whether your computer system is causing interference by tu...

Page 179: ...d void the user s authority to operate the equipment This product was tested for FCC compliance under conditions that included the use of shielded cables and connectors between system components It is important that you use shielded cables and connectors between system components to reduce the possibility of causing interference to radios television sets and other electronic devices DOC statement ...

Page 180: ...ates that the drive meets minimum safety requirements Aservice warning label is on the CD ROM drive inside the computer CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 EN60825 Lithium battery warning The computer contains a lithium battery to power the clock and calendar circuitry CAUTION Danger of explosion if battery is replaced incorrectly Replace only with...

Page 181: ...Information For use in European countries Use an HAR approved power cord with proper plug configuration Bitte nur mit zugelassener HAR Stromkabel benutzen PowerTower Pro User s Guide For Technical Support Call 1 800 708 6227 ...

Page 182: ...de FWB Inc 1555 Adams Drive Menlo Park CA 94025 1439 Phone number 415 325 4392 Technical Support fax number 415 833 4662 E mail addresses AppleLink FWB eWorld FWB INC America Online FWBINC CompuServe 71320 034 Internet 71320 1034 compuserve com ...

Page 183: ......

Page 184: ...n accompanying the Software provided the other party agrees to accept the terms and conditions of this license As a licensee you own the magnetic media on which the Software is originally recorded The Software is copyrighted by FWB and proprietary to FWB and FWB retains title and ownership of the Software and all copies of the Software This license is not a sale of Software or any copy You agree t...

Page 185: ...ts and you may also have other rights that vary from state to state FWB s liability for damages to you or others will in no event exceed the total amount paid by you for this software 6 Government End Users If you are a United States Government end user this license of the Software con veys only IIRESTRICTED RIGHTS and its use disclosure and duplication are subject to DFARS 52 227 7013 This Softwa...

Page 186: ...n delivery or support of the software will in no event be liable for direct indirect special consequential or incidental damages resulting from any defect error or omission in the diskette manual or software or from any other events including but not limited to any interruption of service loss of business loss of profits or good will legal action or any other consequen tial damages The user assume...

Page 187: ...dental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state Hard Disk ToolKit PersonalEdition User Guide ...

Page 188: ...figurable SCSI utility that provides total control over SCSI storage devices Hard Disk ToolKit Personal Edition optimizes the performance of a wide variety of SCSI storage devices including hard drives optical drives and removable media drives In addition to standard hard disk utility functions such as formatting drives and installing drivers Hard Disk ToolKit Personal Edition adds professional fe...

Page 189: ...nd 32 bit addressing ToolKit s partitioning fully supports Apple s A UX 2 X and can be used with A UX 3 0 ToolKit also supports SCSI 2 the new specification standard used in modem storage devices Easy to Use Yet Powerful All features are automatically optimized for the drive you use Novices will appreciate Hard Disk ToolKit Personal Edition s concern for safeguarding your data and its ready to use...

Page 190: ... at the time this manual was printed Hard Disk ToolKit Personal Edition is divided into three areas of functionality Each is contained in a separate module HDT Primer PE This module sets up your drive and prepares it for use and can test a disk for bad blocks Use HDT Primer PE to Format a new hard drive or reformat an existing drive with optimal parameters Replace the old device driver of your cur...

Page 191: ...were unmounted Reset the SCSI bus to clear communication problems Get detailed information about a drive such as its configuration manufacturer and partitioning scheme Get detailed information about your CPU and system Warningl Hard Disk ToolKit Personal Edition is a very powerful tool Although it contains many safeguards caution must be exercised to prevent accidental formatting initialization in...

Page 192: ...E the original master disks when personalizing the program Disable any virus protection software If you are already an HDT user remove older HDT modules with version numbers in their names e g HDT Primer PE 1 2 HDT Prober 1 3 HDT Extension 1 5 1 from your hard disk including modules in the Control Panel and Extension folders The modules of Hard Disk ToolKit Personal Edition s version 1 6 and highe...

Page 193: ...on the Installer icon Figure 2 2 A splash screen for the Hard Disk ToolKit PE Installer application appears Figure 2 3 Hard Disk ToolKitlM PE Installer Figure 2 2 The Hard Disk ToolKit PE Installer icon INSTALLER m w 2040 Polk St Suilll 215 San Francisco CA 94109 Tel 415 474 8055 Fax 415 775 2125 CW1Dmer Support Fax 415 474 0956 1991 1994 FWB Inc AllrtghtHeserved r t co n tI nu eJ Figure 2 3 This ...

Page 194: ...y those stored in the Control Panel and Extension folders The new modules do not have version numbers in their names the installer will not update these older modules instead leaving them in place The installer will install HOT Prober and HOT Extension directly into the Control Panel and Extension folders of your System Folder You must restart the system after installing the control panel and the ...

Page 195: ...es 752K Custom Quit lMmm l1 Figure 2 5 The Install dialog box 5 Click on the Install button to install all of the Hard Disk ToolKit Personal Edition software A dialog box appears Figure 2 6 where you can select the location of the Hard Disk ToolKit PE folder Advanced users may click on the Custom button to install selected modules only use the shift click technique to select multiple Hard Disk Too...

Page 196: ...ss is complete a confirmation dialog box appears Figure 2 7 _ Installation was successful Choose Quit if you are finished or Continue to perform further installations continue K Quit J Figure 2 7 The confirm install dialog box 7 Click on the OK button to quit the Installer application You are now ready to use Hard Disk ToolKit Personal Edition You may want to run the HDT Primer PE module to instal...

Page 197: ...der The remainder of the Hard Disk ToolKit Personal Edition software including HDT Primer PE and HDT Util is stored in a folder named Hard Disk ToolKit PE on your hard disk Figure 2 10 HOT ExtensionlM Figure 2 8 The HDT Extension module icon HOT ProberlM Figure 2 9 The HDT Prober module in the Control Panels folder of the System Folder Hard Disk ToolKit Personal Edition User Guide ...

Page 198: ...IKit MPE m 5 items 189 MB in disk 55 3 MB avai l i 1 HDT PrimerlM PE Read Me PE TeachText I I Supported Devices Figure 2 10 The contents of the Hard Disk TooiKit PE folder Hard Disk ToolKit Personal Edition User Guide 171 ...

Page 199: ...er 2 Copy the file or folder to your Desktop 3 Remove the first disk and insert the second 4 Copy the file or folder from your Desktop to the second diskette To create aSystem 7startup disk 1 From your Disk Tools diskette copy the System Folder to the HDT Primer PE Startup Diskette 2 From the For Emergency Boot Disk Only folder of the Hard Disk ToolKit PE diskette copy the Finder into the System F...

Page 200: ...equest for Hard Disk ToolKit Personal Edition on double density BOOK floppies to our Technical Support fax number 415 833 4662 U S A and Canadian residents only If you are outside the U S A and Canada contact your local distributor Once you have formatted and set up your start up hard drive it is highly recommended that you run Hard Disk ToolKit Personal Edition from the hard drive and not the flo...

Page 201: ...d Disk ToolKiPM Personal Edition Name UUifii ji4 4ii ii mH j Company IPlease enter your company Serial ISerial Number from back of disk Figure 2 11 Personalization information must be entered the first time HDT Primer PE is launched NOTE The serial number is case sensitive all letters must be entered in upper case capitals Your serial number looks like this XX X X where X represents a capital lett...

Page 202: ...yQuest disks and magneto optical disks Create modify and delete partitions Mount and unmount partitions Test the drive for defects Get information about the drive and computer PowerPC native and 680xO native application HDT Primer PE has been designed as a fat application it contains both 680xO and PowerPC code which allows it to automatically run native in either 680xO based or PowerPC based Maci...

Page 203: ...his includes drives pre formatted with Apple s HD SC Setup and drives using proprietary third party software HDT Primer PE can take over most drives that have been formatted by other programs without causing any data to be lost However as always all data should be backed up before trying this procedure and all extensions should be disabled Driver configuration You may have to configure the HDT dri...

Page 204: ...rd drive from which it is run If you plan to reformat the hard disk that serves as your start up disk be sure to copy the HDT Primer PE application on a different hard drive and run it from there Users that only have one hard disk If you have only one hard drive and wish to format it you must run HDT Primer PE from a diskette To use HDT Primer PE from a diskette you will need to create an HDT Prim...

Page 205: ...n for each drive its SCSI ID the volume name if the drive has more than one partition on it the name of the first Macintosh partition will be the name listed the drive s capacity and the make model number and revision number of the drive The Format Partition Mount Unmount and Test buttons on the right side of the main window perform common HDT Primer PE tasks Other HDT Primer PE functions such as ...

Page 206: ...river HDT Primer PE will display a warning message when started Figure 3 3 In most cases you can update the driver software and have it take over your existing partitions without reformatting However if a driver is converted the device will lose special proprietary attributes such as its partition expandability information Click Cancel to leave the drive untouched or click Install to install the H...

Page 207: ...t can store data Most hard drives and many other storage devices are preformatted FWB suggests that you format each drive once with HDT Primer PE to standardize your disk formatting and to ensure format quality Because formatting is a low level operation it is very time consuming and should be performed rarely It is more efficient to choose the Initialize command for frequent disk optimization WAR...

Page 208: ...warning message Warning Formatting will destroy ALL data on the disk Are you sure you want to do this Figure 3 5 The Format command s second warning message LAST warning Formatting will destroy ALL data I on the disk Are you sure you want to do this Figure 3 6 The Format command s third and final warning message 5 Click on Continue in all three warning dialog boxes to proceed with formatting After...

Page 209: ...itioning Method dialog box appears Figure 3 9 FWB strongly recommends that you proceed with the initialization of your drive at this time See Initializing on page 183 for more information Fotmatting compldtd succeufully Please choose a pattitioning method Maximum Macintosh o50 Mac 50 Free o D Equal Mac Pattitions oA UX 2 0 Minimum Mac oA UX 2 0 Maximum Mac oCustom OK n Cancel D Figure 3 7 Partitio...

Page 210: ...previous partitions and the data in them CAUTION If you are re initializing a drive make sure you have backed up all your files To initialize your drive 1 Choose the Initialize command from HDT Primer PE s File menu A warning message appears Figure 3 8 Make sure that there is nothing on the disk that you want to save before continuing The disk at SCSI Address 3 already has data on it Initializing ...

Page 211: ...he disk for a Mac OS partition leaving the rest free Equal Mac Partitions creates a number of equally sized Mac as partitions that use up all free space Type in the number of equal partitions you wish to create A UX Minimum Mac partitions the drive for use with Apple s A UX allocates the minimum amount of space 2 megabytes for A UX 2 0 for a Macintosh partition and gives the rest to A UX A UX Maxi...

Page 212: ...disk Multiple users can have their own partition or if the same disk is used for different purposes e g word processing accounting programming graphics etc a partition can be created for each of these uses and dedicated exclusively to it This lowers seek time reduces fragmentation and saves wear on the drive For example if an 80 MB disk has been divided into volumes of 20 MB each the computer look...

Page 213: ...E You cannot partition a drive that was not formatted with Primer without updating the HDT driver See Launching HDT Primer PE on page 178 for details i Partition 0irectory SCSI 10 3 Drive Capacity 521 4 IdB Free Space 0 0 MB Number of Patfitions 2 Name Type Size Attributes hammer261 Mac OS Partition 266 871K A NtwVolumt Mac OS Partition 266 871K A B Bootable A AutoMount R Read Only PW Pauword Figu...

Page 214: ... a new partition Creating a new partition on a drive is simple with HDT Primer PE 1 From the main Drive Selection window select a drive 2 Click on the Partition icon to bring up the Partition Directory of that drive 3 Click on the New button at the bottom of the Partition Directory This will be accessible black instead of gray only if there is free space available on the drive for a new partition ...

Page 215: ...tain approximately 11 MB of files but you expect it to grow as you add to it you might set the initial size to 12 MB and the Maximum Size to 40 MB The partition will occupy only 12 MB on the disk but the directory space used is the size needed for a 40 MB partition The Maximum Size also affects the allocation block size see below The larger the Maximum Size the larger the allocation block size of ...

Page 216: ... of an existing partition at any time To modify a partition 1 From the main Drive Selection window select the drive you wish to modify 2 Click on the Partition icon The Partition Directory window appears 3 Select the partition you want to modify 4 Click on the Modify button If the partition is password protected you will be asked to enter the password The Modify dialog box appears Figure 3 13 m ha...

Page 217: ...ely erase the data in the partition at the time of the deletion preventing anyone including yourself from ever recovering that data To delete a partition 1 From the main Drive Selection window choose the target drive 2 Click on the Partition icon The Partition Directory window appears 3 Select the partition you want to delete 4 Click on the Delete button If the partition is password protected a di...

Page 218: ... The drive is mounted To mount selected partitions on the drive 1 From the main Drive Selection window choose the drive you wish to mount partitions from 2 Click on the Partition button to open the Partition Directory 3 Select any partitions you wish to mount 4 Click on the Mount button The partitions are mounted To unmount the entire drive 1 From the main Drive Selection window choose the drive y...

Page 219: ...the data from alternating ends of the test range switching from end to end working in towards the center This means it tests the first block and then the last the second block and the second to last etc If a drive gets many 10 bad blocks in a row it likely has a media problem and should be reformatted If the drive exhibits the same problem after reformatting you may have a hardware problem beyond ...

Page 220: ...ted to prevent data loss If no bad blocks are encountered and you continue to experience problems with the drive please check the Troubleshooting section in the back of the manual Information Capabilities Primer can provide information on the type and configuration of each of the drives and the computer running the system Drive Information You can use this information to see how the drive and driv...

Page 221: ...ve is Drive class The class of the drive SCSI I SCSI l CCS or SCSI 2 Drive capacity The size of the drive in megabytes Partition style The Apple partition style Inside Mac IV or Inside Mac V Total partitions The total number of partitions on the disk Driver name The name or ill of the driver currently installed HDT Driver Version The version number of the HDT driver if the driver is a ToolKit driv...

Page 222: ...tion Environment Version 2 Computer Model Power Macintosh 7100 66 System Version 7 1 2 Processor PowerPC Floating Point Coprocessor PowerPC Color OuickDraw 565 Keyboard Type Extended ADB Keyboard AppleTalk Version 58 System VRdNum 32525 Total Memory 25165824 bytes Free Memory 243680 bytes Figure 3 17 The Computer Information dialog box This provides basic information on the Macintosh including its...

Page 223: ...rious commands and features of HDT Primer PE can be found here HDT Primer PE also has extensive Balloon Help when used under System 7 File Menu 196 Select Drive S J H t I rilH Close w Fonrl l1 B hIe Update Driuer Partition Driue h s1 I rill L l r Get Info I Rescon SCSI Bus R Quit 3 Q Figure 3 18 The File Menu of HDT Primer PE Brings up the Drive Selection window if it has been closed Close Closes ...

Page 224: ...sfers on page 217 Initialize Erases information on the drive so that it can be repartitioned Partition Drive Brings up the Partition Directory window so that partitions can be created and maintained Test Drive Tests the drive for defects and remaps them Get Info Displays information on the computer Rescan SCSI Bus Rescans the bus and adds to the Drive Selection window any drives turned on and remo...

Page 225: ...h SCSI Manager 4 3 The additional SCSI buses must be SCSI Manager 4 3 compatible and the accompanying PDS and NuBus card software must have loaded its SCSI Manager 4 3 savvy drivers during bootup time Refer to your PDS or NuBus SCSI bus hardware and software installation manual for more details FWB s SCSI JackHammer is fully compatible with this option Hard Disk ToolKitePersonal Edition User Guide...

Page 226: ...eed to use HDT Extension Important information regarding HDT Extension Be sure you have removed any other INIT or Control Panel device that automatically mounts or loads drivers for removable drives This includes any file within the System Folder that was included with any other formatting software or removable drive On startup HDT Extension will search through the SCSI bus to find any removable d...

Page 227: ...ark then either an unsupported removable drive was found the disk has a foreign driver on it or the extension could not allocate itself enough memory The Desktop icon representing removables mounted with an HDT Extension loaded driver is the default icon stored inside HDT Extension not one chosen by HDT Primer PE Hard Disk ToolKit Personal Edition User Guide ...

Page 228: ...was inserted after start up Get detailed information on drives Prober can be opened while running other programs If you are experiencing SCSI commu nication problems or have had a drive crash Prober can reset the bus and possibly fix SCSI communications problems HDT Prober is a control panel device designed to mount SCSI devices quickly and see what drives are on line and is a quick way to scan or...

Page 229: ... 2 When you open Prober by opening the control panel and selecting its icon it will automatically scan the bus and display the addresses and names of all active drives Drives that are mounted will have a dot next to their ID bar To see which drives have drivers loaded press the option key The mounted dots will now indicate where there is a driver installed 3 To mount a drive select it and click on...

Page 230: ... The Rescan button will change to Reset SCSI 3 Click on the Reset SCSI button Figure 5 3 I J HOT ProberT t 1 ID Dev ce Name 0 I i l jntush H QUANTUM LPS270S 2 3 4 E L Mor Info J l ko l 6 n J Type DISK r 5 r 6 7 _ _ _ _ _ 1 Dev ce Dr ver s Installed v Figure 5 3 The HDT Prober window hold down the Option key to change the buttons NOTE On dual SCSI bus machines with SCSI Manager 4 3 e g Power Macint...

Page 231: ...ult Mounting aDrive The dots next to the ID bars in the Prober control panel indicate whether the drive is mounted To mount a drive click on its ID bar to select it and then click on Mount in the upper right hand corner of the window Prober will mount all partitions that are defined as automounting This program will also mount most drives even if they have not been formatted by Primer Device Drive...

Page 232: ...t Next SCSI Bus see Figure 5 4 HOT Prober ID Dev ce Name 0 bt l i j l S270S 1 2 3 l Il xf8oi I fWd I hlolint Type DISK 4 r 5 6 7 R Currently Mounted Figure 5 4 Hold down the command key while the HDT Prober windowis up then click on the Next Bus button to scan for drives on a different SCSI bus Hard Disk ToolKit Personal Edition User Guide 205 ...

Page 233: ...206 Hard Disk ToolKitePersonal Edition User Guide ...

Page 234: ... The HDT Util application becomes active No dialog box is presented but the menu bar will change All HDT Util commands are accessed through the File and Special menus Information on these menus and menu commands follows The HDT Util menu commands The Special Menu Set File Limit Rdjust System Heap Size Rdjust Euent Queue Size Rd ust Internal HD Dela Figure 6 2 The Special Menu Hard Disk ToolKitePer...

Page 235: ...ust reboot for changes to take effect The minimum value of this should be 196608 Adjust Event Queue Size Applies to System 6 only The event queue stores operating system events Events include keyboard presses mouse clicks and even disk mounting If you are automounting many partitions you need to adjust the event queue size to accommodate the larger number of mount events The default value is 20 Th...

Page 236: ...ect only the applications present on the volume and check the Documents box if you want to protect all the non appli cations 2 After the desired options are set click on Select to begin the operation Cancel will abort the process 3 HDT Util can be halted in the middle of this operation but certain files will have already been protected You can unprotect the entire volume to eliminate the protectio...

Page 237: ...210 Hard Disk ToolKit Personal Edition User Guide ...

Page 238: ...lacement System Folder is not corrupted and has no special INITs or System Extensions in it Section I Common problems by category ToolKit Operation Problems Symptom HDT Primer PE does not accept the serial number on the back of the floppy disk saying The serial number you have entered is invalid Cause Serial number not entered correctly Solution Make sure you have entered the full serial number on...

Page 239: ... files have become corrupted Solution Run a recovery program reinstall the Apple system software Symptom Happy Mac appears but the drive seeks repeatedly before booting Cause A dirty shutdown due to a bomb or power outage All data structures were not properly updated before shutdown The Mac sees this upon start up and reverifies these structures Solution None needed once the Macintosh has verified...

Page 240: ...d to the Macintosh and properly terminated Check the SCSI ID of the drive as well as any other devices on the SCSI bus Use Primer to test the media and update the driver Symptom The drive starts to mount but then crashes This could have many causes We explore possible Causes and appropriate Solutions below Cause The hard disk s System Folder or the SCSI drivers may have been corrupted by a system ...

Page 241: ... hard disk with a virus detection and eradication program Symptom A Disk is full message appears when the disk is not full Cause Invisible or temporary files or the directory is corrupted Solution Run a recovery program or Disk First Aid Symptom The drive mounts but cannot be used as a start up disk Cause Bad boot blocks on the disk or a hardware problem with the drive Solution Make sure drive is ...

Page 242: ...ve may have a hardware problem Contact the drive manufacturer File Oriented Problems Symptom Errors reading or writing files in the Finder Some files couldn t be read writ ten and were skipped message Cause Cabling or termination problems Bad blocks on the media Solution Check for proper cabling and termination Use Primer to test the drive for bad blocks and to remap them or reformat the drive Try...

Page 243: ...d re boot Symptom The icons appear and then disappear or become generic icons Cause The Desktop file has become corrupted Solution Rebuild the Desktop file by restarting and holding down Command and Option keys until asked if you want to rebuild the Desktop Symptom A file or folder disappears Cause The directory has become corrupted Solution Run Disk First Aid or a recovery program Symptom Files a...

Page 244: ...o 040 accelerator boards will need to tum off the blind transfer mode of the Hard Disk ToolKit Personal Edition driver which is on by default To turn off the Blind Transfer mode l Simultaneously hold down the command shift and option keys while selecting the Update driver menu item A dialog box will appear Figure 7 1 Driver Configuration Parameters SCSIID 0 D Verification after writes 8 Blind tran...

Page 245: ... mean that blind transfers are used for the driver When Iformat my drive Iget a message that says Generic Mode Enabled Successfully What does that mean Generic Mode means that the drive model you are using has not been fine tuned by FWB s engineering department FWB s drive engineers configure the mode pages or Mode Page parameters of each drive we receive for maximum compatibility and performance ...

Page 246: ...The number and size depend on what partitioning method is chosen in HDT Primer PE Ikeep gelling a message saying that it is an invalid serial number Why won t my serial number work Make sure that you enter information into the name company and serial number fields Name and company must have AT LEAST two characters If you don t have a company then put your first name in the NAME field and your last...

Page 247: ...cs Stacker with HDT PE If you have versions of HDT PE prior to 1 5 1 and more than 32MB of RAM installed there is a problem with Norton Utilities Speed Disk v 3 1 Please upgrade your HDT PE to the latest version before using Speed Disk Please refer to the Readme file included on your disk for a list of any other known problems My removable doesn t mount on the Desktop when Iinsert them into my dri...

Page 248: ...tialize the optical disk Why do Ihave SCSI problems with System 7 5 or SCSI Manager 4 3 compliant machines like PowerMacs AVs If you are having SCSI problems and are running System 7 5 FWB recommends that you disable the SCSI Manager 4 3 Extension The problems are widespread and are occurring with all SCSI vendors and software drivers Apple is working to resolve these issues The SCSI Manager built...

Page 249: ...ctories of the drive cartridge disk may be corrupted Scan it with a file recovery program like Norton Public Utilities MacTools or Disk First Aid The message there is not enough contiguous partitionable free space appears What does that mean When attempting to update my driver HDT Primer PE asks me if Iwould like to try shrinking an existing HFS par tition Iclick Yes and it says that there is not ...

Page 250: ...locked What is wrong Syquest drives can only format the cartridges which they are intended for For example the 200MB 5 1 4 drive or SQS200X can only format the 200MB SQ2000 cartridge It cannot format the 88MB SQ800 or 44MB SQ400 cartridges This is a limitation of the hardware Hard Disk ToolKit Personal Edition User Guide 223 ...

Page 251: ...224 Hard Disk ToolKit Personal Edition User Guide ...

Page 252: ...e as block size Buffer A temporary storage area for data being transferred from one place in the computer system to another When accessing a single sector the controller may read the entire track and store it in a buffer Bus A means of transferring information usually referring to a set of wires Byte A group of eight bits The basic unit of information Cache Similar to buffer but more configurable ...

Page 253: ...ion occurs when your computer writes a file to your hard disk and puts the pieces in different physical locations on the disk surface This can occur for a variety of reasons Over time more and more files become fragmented The disk mechanism works harder to read fragmented files increasing wear and tear Plus it takes longer to read frag mented files The solution is to defragment your disk You can b...

Page 254: ...l Unit A physical or virtual device that is addressable as a target Logical An abstract representation of something that physically exists MB s Megabytes per second Equal to 8 Megabits per second Mb s Megabits per second Equal to 1 8 or 0 125 Megabytes per second Megabit One thousand kilobits actually 1024 Kb Megabyte One thousand kilobytes actually 1024 KB Mount To appear on the Desktop that is t...

Page 255: ...osh Operating System that provides the interface between a program such as a driver or formatter and the actual hardware SCSI port SCSI Small Computer Systems Interface A standard interface via which computers and their peripherals communicate with each other Sectors Sectors are the smallest subdivisions of tracks and usually contain exactly 512 bytes of data Tape Drive A type of storage similar t...

Page 256: ...anded Removable Media Support A special configurable extension allows mounting of removable or slow disks through delayed device scanning The Complete Guide to SCSI Over 300 pages of easy to understand reference material covering all aspects of the SCSI interface hard drive and program operation More Useful Features Increase capacity with extended block sizes Configurable disk access indicator Eas...

Page 257: ......

Page 258: ... 1555 Adams Drive Menlo Park CA 94025 1439 Phone number 415 325 4392 Technical Support fax number 415 833 4662 E mail addresses AppleLink FWB eWorld FWB lNC America Online FWBINC CompuServe 71320 1034 Internet 71320 1034 compuserve com ...

Page 259: ......

Page 260: ... the terms and conditions of this license As a licensee you own the magnetic media on which the Software is originally recorded The Software is copy righted by FWB and proprietary to FWB and FWB retains title and ownership of the Software and all copies of the Software This license is not a sale of Software or any copy You agree to hold Software in confidence and to take all reasonable steps to pr...

Page 261: ...sive and in lieu of all others oral or written expressed or implied No FWB dealer representative agent or employee is authorized to make any modification extension or addition to this warranty Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitation or...

Page 262: ...m in whole or in par t without the written consent of FWB 1994 FWB Software Inc 2040 Polk Street Suite 215 San Francisco CA 94109 Trademarks CD ROM ToolKit CDT CDT Remote and the FWB logo are trademarks of FWB Software Inc FWB is a registered trademark of FWB Software Inc Apple AppleShare Finder MultiFinder and Macintosh are registered trademarks of Apple Computer Inc All other brand and product n...

Page 263: ...236 CD ROM ToolKit User Guide ...

Page 264: ...g sections I Introduction This is a brief explanation of what CD ROM ToolKit is and what it can do for you It also outlines the minimum hardware and software configuration II QuickStart Quick overview of the main features and basic installation of CD ROM ToolKit This section is designed for advanced users who are familiar with Macintosh soft ware III Installation and Removal Specifics Provides ste...

Page 265: ...tributing large amounts of data such as encyclopedias dictionaries games collections of public domain software and clip art Use of CD ROM has recently been expanded to include application software documentation training and support materials periodicals entertainment and digital photographs CD ROMs can now be recorded by anyone using relatively inexpensive CD Recorders This recent technology also ...

Page 266: ...CD G media also known as CD Karaoke titles These special CDs usually offer lyrics and video to accompany music In addition the device driver included in CD ROM ToolKit allows you to access all the most popular CD formats including Kodak Photo CD Macintosh HFS ISO 9660 High Sierra and ProDOS discs CD ROM ToolKit includes custom support for most SCSI CD ROM drives CD ROM ToolKit is compatible with m...

Page 267: ...the Macintosh environment If you need to familiarize yourself with the terminology and operations common to all Macintosh programs please consult the manuals and other materials that were supplied with your computer Removing Old Driver Software 240 CD ROM ToolKit contains special software that enables your CD ROM drive to commu nicate with your Macintosh This software is referred to as a device dr...

Page 268: ...n Apple or another third party CD ROM driver already installed on your computer it should be disabled by removing it from your System Folder The driver will be replaced by the one in CD ROM ToolKit System 7 x users will usually find the CD ROM device driver in either the Extensions Folder or Control Panels Folder inside the System Folder System 6 users will find the device driver in the System Fol...

Page 269: ...Toshiba CD ROM Driver l x x Figure 3 Common device drivers by manufacturer After locating the file disable it by dragging it out of your System Folder or dragging it to the Trash It is unlikely you will need this file again but it is recommended that you maintain a back up copy just in case In addition the latest version of Apple s Foreign File Access software is included as a courtesy to you It i...

Page 270: ...ional information on this procedure NOTE Before proceeding with the installation restart your computer with all exten sions off making sure to disable any virus protection software Begin the installation by inserting the original CD ROM ToolKit diskette in your floppy drive Now simply double click on the CD ROM ToolKit Installer file located on the CD ROM ToolKit disk You will be presented with th...

Page 271: ... volume Installotion requires i6 iK Standard I Quit It Install II Figure 6 Custom Installation Dialog The Standard installation will place CD ROM ToolKit directly into the Control Panels folder CDT Remote into the Apple Menu Items folder and Audio CD Access Foreign File Access High Sierra File Access ISO 9660 File Access into the Extensions folder inside your System Folder The Custom installation ...

Page 272: ...nto your System Folder and CDT Remote and the Read Me First files will be placed into a newly cre ated folder called CD ROM ToolKit Extras When the installation has completed click OK in the completion dialog Figure 6 Eject the original CD ROM ToolKit disk Store the original program diskette in a safe place IS Installation was successful n OK JI Figure 7 Installation Completion Message After resta...

Page 273: ...number will appear as follows ZZXXXXXXXX or ZXXXXXXXX where Zs are letters and the Xs are numerals Do not enter any spaces Make sure that you have installed the Control Panel before attempting to enter the serial number If you receive the message Unable to change settings because your System Folder is locked CD ROM ToolKit will not load because your System volume is write protected You must turn o...

Page 274: ...ons You have completed the CO ROM ToolKit installation While it is not absolutely necessary to read the rest of this manual we suggest that you refer to Section IV Instruction Guide to get full enjoyment from CO ROM ToolKit Section II QuickStart 247 ...

Page 275: ...le any virus protection software Begin the installation by inserting the original CD ROM ToolKit diskette into the floppy drive Double click on the CD ROM ToolKit Installer file located on the CD ROM ToolKit disk You will be presented with the CD ROM ToolKit Installer dialog You will have the option of choosing Standard installation Custom installation or quitting the Installer The Standard instal...

Page 276: ...Normal Startup Icon If the CD ROM ToolKit icon briefly appears with an X through it after restarting Figure 10 then a startup error has occurred and CD ROM ToolKit did not load properly Figure 11 Problem Startup Icon If you have this problem try disabling other System Extensions by removing them from your System Folder or by using an Extension management program and restarting your Macintosh After...

Page 277: ...ontrol Panel and check the boxes next to the drive ID of the new CD ROM drive to tell it to support those devices Likewise if you change the SCSI ill of your CD ROM drive after having installed CD ROM ToolKit or if you start up without the CD ROM drive powered up you must open the CD ROM ToolKit Control Panel and check the boxes next to the desired new SCSI ID to enable them to be used You have no...

Page 278: ...ache File xx FWB CD ROM ToolKit Prefs and FWB CDT Remote Player Prefs from the Preferences folder in the System Folder to be complete The next time you restart your Macintosh CD ROM ToolKit will not load into memory To remove the product begin by opening the System Folder on your start up drive Locate all the CD ROM ToolKit s file icons listed below System 7 x users will find some of the CD ROM To...

Page 279: ...3 5 MB availa Audio CD Access Foreign File Access High Sierra File Access ISO 9660 File Access V milH fmlml lim HHmmHiWmHmmHWHH l Un j Hn j nu S Figure 14 Files Installed by CD ROM ToolKit into Extensions Folder CD ROM ToolKit User Guide ...

Page 280: ...T Remote The CD ROM ToolKit Control Panel Most users will find acceleration to be a fast and effective way to improve all aspects of CD ROM performance CD ROM ToolKit includes a convenient Control Panel that allows users to automatically accelerate and configure all discs for optimum perfor mance Accessing the Control Panel 1 Select Control Panel from the Apple Menu 2 Scroll the Control Panels lis...

Page 281: ...h SCSI address in the right column Devices displayed within boxes are CD ROM drives Other SCSI peripherals attached to your system are identified for your information only This can be helpful when diagnosing SCSI ID con flicts NOTE If your CD ROM drive does not appear in the Control Panel window it is likely that it is not turned on not connected correctly to your computer or conflicting with anot...

Page 282: ...on to view any CD ROM drives on other busses for driver loading and acceleration The Bus button will not appear unless more than one SCSI bus is present CD ROM ToolKit is fully compatible with Apple s SCSI Manager 4 3 CD ROM Tool Kit s drivers allow you to exploit the capabilities of Apple s SCSI Manager 4 3 on Macin tosh AY Power Macintosh Power PC Upgraded Macintosh computers and any Macintosh e...

Page 283: ...pproximately 3 megabytes of disk space and is gen erally an optimal setting for most uses of your CD ROM drive This number can be changed by clicking in the box and typing in a new number The cache can utilize from 1500 to 10000KB of hard disk space Users with large amounts of available disk space will benefit by allocating the maximum 10000KB to the cache Some CD ROMs that contain very large coll...

Page 284: ...table area and typing in a new number The RAM cache can utilize from 65K to lOOOOK of memory Because RAM is more precious and more expensive than hard disk space allocating RAM to the CD ROM caching scheme is optional Users with excess available RAM will see performance gains from allocating small amounts of RAM to the cache Most users will designate between 335KB and lOOOKB of RAM to the cache de...

Page 285: ... data normally accessed first from the static cache Stunningly fast performance can be seen with our new dynamic RAM cache capability Dynamic caching is on by default and uses 128k of the default RAM cache of 335k Sug gested values for optimal dynamic caching include 335k 467k 725k 1241k 2273k 4337k and 8465k These values maximize caching structure efficiency The maximum amount is determined by ho...

Page 286: ...users may choose to change these defaults to experiment with potential perfor mance differences or to minimize system overhead required by caching NOTE Changes made to the customization options will only take effect after restart ing your computer Read Ahead Options Read ahead caching often referred to as prefetching is designed to anticipate the next request for data from the CD ROM by reading in...

Page 287: ...d therefore should be left on This information consumes the largest portion of the cache file on the hard disk Desktop Information Selecting this option copies icons and other file specific informa tion to the hard drive which improves the speed of window refresh and Get Info opera tions This information will utilize a smaller portion of the cache file on the hard disk System 7 Icon files Selectin...

Page 288: ...w audio CDs containing II Active Audio Leave this option off if you are not sure if you need to use multisession multi volume CDs Hide System 7 Folder Icons for faster Finder browsing H this option is enabled CD ROMs that have System 7 Color Icons placed over the folders will have them hidden when mounted This speeds up browsing CD ROMs that overuse these folder icons because large icon files are ...

Page 289: ... ProDOS partitions you must have the ProDOS File System Extension loaded and this box checked The ProDOS File System Extension is available with the Apple lIe Card for LC software and it is also downloadable from AppleLink Reading Different CD ROM Formats 262 CD ROM ToolKit includes all the special software to read non Macintosh formats including Photo CD ISO 9660 High Sierra and audio discs CD RO...

Page 290: ...fer to the section on Installation in this man ual for installing them Control Panels tensions 1 it m 511 4 MB in disk 1 533 5 MB 39 it ms 511 4 MB in disk 1 533 5 MB avail 1 I Audio CD Acc ss For ign Fil Acc ss CD ROM ToolKitlM 1 High Si rra Fit Acc ss ISO 9660 Fil Acc ss Figure 18 Correct Location of Files in System Folder Photo CD discs Kodak s Photo CD discs allow you to open and view digital ...

Page 291: ...m such as Adobe Photo shop to view Photo CD pictures This file is available directly from Apple or by down loading from information systems such as AppleLink Users of Photo CD should obtain this file to make Photo CD access more Mac like You can download this software from AppleLink from the following path Software Sampler Apple SW Update Macintosh Peripherals Macintosh CD ROM Setup 5 0 NOTE CD RO...

Page 292: ...rive and RAM You have control of the Macintosh during this process and can open folders copy files or launch applications as you normally would CD ROM ToolKit will complete the caching process within seconds depending upon the number of files on the disc You should notice significant improvements in your ability to quickly navi gate around accelerated CD ROM discs If you do not want acceleration c...

Page 293: ...he CDT Remote application is normally copied to your hard drive during installation If CDT Remote cannot be found please refer to the section on Installation in this manual for installation instructions Disc Track Min Sec o 4 4 13 Play Remaining Figure 20 eDT Remote There are two types of CD that contain music traditional audio discs and multimedia CDs Traditional audio discs appear on the Desktop...

Page 294: ... on at startup and that the CD ROM ToolKit Control Panel has been configured cor rectly Insert a CD in the drive Be sure that the disc contains audio information CDT Remote will only play audio files You will normally access eDT Remote from the Apple Menu Double Clicking opening an audio file icon of an inserted audio CD in the Finder will play that single track and automatically launch CDT Remote...

Page 295: ...rack buttons is much faster if the drive is stopped first Scan Holding this button down while playing an audio track will repeatedly skip for ward in the audio portion played through the headphones or amplifier Smooth hardware assisted fast forward audio scanning is not supported on all CD ROM drives yet is simu lated on all others Please see the Supported Devices file to see if your drive is supp...

Page 296: ...e with an audio disc inserted CDT Remote automatically picks the drive with the lowest SCSI ID number You can select another drive by choosing Select Device from the CDT Remote menu Show Fewer Controls If you prefer to have CDT Remote take up less room on your screen you can choose Show Fewer Controls and the CDT Remote window will shrink to less than half the size while still keeping the most imp...

Page 297: ...apsed Figure 23 Fewer Controls for CDT Remote Figure 24 Even Fewer Controls for CDT Remote 270 The first time you choose Show Fewer Controls you will see the window displayed above left The second time you will see the window displayed above right The third time if sup ported by your CD ROM device you will see the window displayed below displaying Com pact Disc Graphics CD GI media These special C...

Page 298: ...DT Remote window Dllr Tn k Mm Sec o 0 0 00 Play Elapsed Figure 25 CDT Remote CD G Window Play Only Chosen Track This command will restrict eDT Remote to playing only the track that is currently displayed in the Elapsed Time Window Section IV Instruction Guide 271 ...

Page 299: ...fects in the manufacture of the disc which are invisible to the naked eye Even though there are several layers of error correction designed into the standard damage to the Table of Contents located at the innermost tracks can render a disc completely inoperative Also the error correction strategies are more tolerant of radial scratches and abrasions spoke like perpendicular to the direction of rot...

Page 300: ...t there is nothing CD ROM ToolKit can do to work around this problem We recommend avoiding DOS Mounter 3 0 1 if mounting non HFS discs is a requirement for your system Iam havingproblems with multi volume multisession discs Only the lirst session mounts on my Desktop First verify your drive is capable of mounting all of the sessions on multiple session discs from the Supported Devices list on the ...

Page 301: ...e main Control Panel screen You may have connected your CD ROM device to a different SCSI bus than you expected unlike most other CD ROM utilities each SCSI bus is logically as well as electronically separate from each other CD ROM ToolKit fully exploits SCSI Manager 4 3 functionality which allows you to control 7 devices per SCSI bus present in your computer NOTE The Bus button will not appear un...

Page 302: ...ile leaving the CDT alias in the Control Panels folder 2 Remove the auto mount Extension for the removable drive from the Extensions folder Please make certain you have removed the original CD ROM Extension from the Control Panels folder CD ROM ToolKit can be disabled on an ID by ID basis and uses a loading mechanism which is guaranteed to never conflict with another driver Disable CD ROM ToolKit ...

Page 303: ...playback it is usually best to disable caching QuickTime needs the most consistent data rate from the drive and almost never re reads the same data hence will nearly always encounter cache misses and so caching would generally be a hindrance Small Read Ahead generally benefits QuickTime playback by caching rem nants of a physical disc block not requested by QuickTime NOTE If you are running with V...

Page 304: ... QuicklimeLib aborting the launch On Power Macintosh models the QuickTime PowerPlug supplied with your System Software must be installed in your Extensions folder along with QuickTime or Quick Time will not function when used Some applications andgames crash while running them Some crash when Irun them Irom the CDJ Most multimedia applications prefer to be copied to your hard disk and launched fro...

Page 305: ...ill need to be one contiguous allocation of space available on your startup volume where CD ROM ToolKit resides for speed improvement Under System 7 x cache files are created within the Preferences folder If there are more cache files present than there are CD ROM drives connected to your com puter remove them and reboot Also you may try using a third party defragmentation program to optimize the ...

Page 306: ...all aspects of drive use Fast Dynamic Cache CD ROM ToolKit also introduces dynamic caching to RAM providing rapid access to repetitively requested data and speeding most types of device access by users Few products even offer true dynamic caching and fewer still permit you to disable it There are streaming applications which are actually hampered by dynamic caching as the percentage of cache misse...

Page 307: ...it can also suffer when the target hard drive is slow Since there is overhead in re vectoring CD ROM requests to the hard disk a slow hard disk would reduce the overall perfor mance improvement For example an old 80 MB internal hard drive which lacks a deferred write capability will be dramatically slower for static cache technologies as the computer is held up until the write operation completes ...

Page 308: ... type 01testing is made to measure performance enhancement when using CD ROM ToolKit We test with all popular titles and optimize speed for the real world There are some facts to consider when assessing the performance improvements of caching CD ROM devices Even the quickest quad speed drive has a maximum media transfer rate of 600 KB sec which is much slower than the Macintosh SCSI bus transfer r...

Page 309: ...ormance Fur thermore multiple speed drives are of modern design and optimized for streaming read ahead which permits them to continue reading data between requests from the host Since the cache hit rate cache throughput and SCSI hardware are unchanged variables it follows that the improvement ratio will be smaller for higher throughput drives when compared with single speed units However overall s...

Page 310: ...ion While the idea of mixing audio and data tracks within a CD ROM multimedia applica tion was exciting a few years ago refer to Interplay s Battle Chess for a good examplel perhaps the endless sea of incomplete and defective CD ROM drivers discouraged the active development of such exciting titles After all if the user could not hear the audio properly no matter what audio calls were issued why b...

Page 311: ...e ve gone as far as adding Photo CD support to drives which were otherwise thought to be incompatible with Photo CD media such as the Panasonic SOl Apple CD SC and NEC CDR 80 and several others Every CD ROM drive we support is at least Photo CD single session compliant except for four devices Is the driver lully compatible with allMacintoshes which have SCSI ports CD ROM ToolKit provides full func...

Page 312: ...nly then after at least one second of time elapses CD ROM ToolKit will not accommodate incorrect removal of discs Always remember to unmount CD volumes before removing the CDs Manual eject drives include Apple PowerCD Philips CDF080 Chinon CDU S2S LMS Philips CM 2xx Series Media Vision Reno NEC CDR 25 NEC CDR 36 NEC CDR 3 NEC CDR 38 Texel DM S024 DM 3024 Toshiba XM 41OOA and other flip top CD ROM ...

Page 313: ...hen CD ROM ToolKit was released These are rare CD ROMs and do not exist as mass produced items but as inter corporate media distribution and archives All previous versions supported mounting multiple volumes such as multiple Mac HFS volumes and multiple Apple ProDOS volumes as well as any ISO 9660 partitions if present The previous versions all support multisession Photo CD ISO 9660 volumes also D...

Page 314: ...ulti volume Mac HFS or anything of the sort The ISO 9660 standard does not document what to do with multisession It was finished before Orange Book was proposed ISO 9660 is used as a subset of a Kodak Photo CD and those CDs have some limited Extension capabilities dependent on driver level block remapping so that newly recorded photographs can magically appear inside the folders as extra photo gra...

Page 315: ...s no value except on the CD Recorder that created it or as a psychedelic flying discus The root cause is that the Blown Sessions are marked bad using a technique in the software It marks the Table of Content entry as MISSING for that track entry Normal CD ROMs may not contain missing references to tracks though the CD Recorder that created it does not mind read ing them Not all CD recording softwa...

Page 316: ...per fect CD ROMs The number one reason some CD Recorder created multisession multi volume CD does not stay inserted or mount is the disk contains a blown corrupted session and is illegally missing track information in its TOC This occurs because of a method some CD Recorders use to Mark a bad track by striking it from the TOC There is a side note some multisession drives can handle some types of b...

Page 317: ...mpaq CR 503BCQ OEM is Matsushita Compaq CDU 561 OEM is Sony Hitachi CDR 6750 NEC CDR 400 MultiSpin 3xp portable NEC CDR 500 CDR 510 CDR 600 MultiSpin 3x series NEC CDR SOl MultiSpin 4xe quadruple speed NEC CDR 900 MultiSpin 4x Pro quadruple speed Sony CDU 55S needs firmware 1 0f or newer Sony CDU 561 SonyCDU 56ISUNCD Sun Plextor PX 43CH 45CH aka 4Plex caddy high end Plextor PX 43S 45S aka 4Plex sl...

Page 318: ...extraction How to extract using CDT Remote CDT Remote makes the task fun and simple First insert a standard audio disk not a multimedia disk containing audio tracks into your CD ROM drive If you have the right equipment and QuickTime 1 6 or newer installed and an audio disk is inserted you will see a raised button in the lower right of CDT Remote Pressing this button is equivalent to selecting II ...

Page 319: ...s or so depending on the options you are about to select You must select a fast storage device for best quality because digital audio extraction must be done live without hesitation because audio tracks stream data much the same wayan old record player needle tracks a vinyl groove Any hard disk should be fast enough but network drives with low sustained write speeds may cause portions of audio to ...

Page 320: ...ent as your files will be larger than you personally will be able to enjoy them H you own a Quadra AVor PowerMac series machine you may use the 44 1 KHz sample rate The 16 bit sound option will make your files twice as large as the 8 Bit option and is also unneeded if your system does not have a third party sound card or is not a Quadra AV or PowerMac series machine Stereo is generally preferable ...

Page 321: ...at It is a full featured audio file specification which allows many programs on multiple platforms to share standards for audio storage It is primarily a digital music instrument specification however over the years it has been enhanced to provide compressed digital sound AIFC AIFF files have been used on IBM Clones Amigas Ataris Macintoshes Apple lIeS Unix workstations etc Elec tronic Arts publis...

Page 322: ...arty sound card to output high quality sound Common Problems Digital audio extraction with CDT Remote only works on Audio CDs not multimedia CDs containing audio tracks Other third party extraction programs may not have that limitation Digital audio extraction with CDT Remote requires QuickTime version 1 6 or newer But other third party extraction programs may not have that limitation Properly wri...

Page 323: ...dio than others There is lit tle we can do to remedy this though new devices with improved extraction capabilities continue to appear The HammerCD 4X Chinon 535 Sony CDU 55S and Toshiba XM 4101TA extract digital audio perfectly In fact the HammerCD 4X can extract at nearly quadruple speed and the Sony CDU 55S at double speed QuickTime versions 1 6 and 1 6 1 swap audio channels between left and rig...

Page 324: ...uickTime creation and editing demand such quality while common everyday SysBeep sounds gain little from it You be the judge FWB is just providing the best tools to allow you to experience what was merely a dream in 1992 Playing Audio Tracks on Multimedia disks Our player and others will not allow you to play the first track on most multimedia disks because that first track is not an audio track It...

Page 325: ...o jerkiness You will want to avoid starting the computer with virtual memory enabled when running many QuickTime based CD ROMs if the applica tions suffer from jerkiness on your system This is common to all CD ROM driver prod ucts including CD ROM ToolKit Helpful Hint for Interactive TItles 298 There is a way to get additional performance Many interactive CD games are built using Macromedia s Dire...

Page 326: ... accredited standards developers and that all interests concerned have the opportunity to participate in the development process These requirements for due pro cess have resulted in a high level of confidence and credibility and thus broad accep tance for American National Standards It is important to remember that ANSI does not develop standards Rather it provides the means for determining the ne...

Page 327: ...ompact disc interactive a compact disc technology similar to CD ROM but intended for the consumer of electronics market CD I discs require spe cial CD ROM drives to operate CD W CD Recorder Bringing the reality of Desktop CD Mastering to fruition these drives along with specialized mastering software allow users to make discs themselves Central Processing unit or CPU The brains or central switchin...

Page 328: ...al hardware or sophisticated emulators are needed to use these Gigabyte GB 1024 Megabytes or 1 073 741 824 bytes HFS Hierarchical File System ID SCSI A device s unique address on the SCSI bus is referred to as its ID or identifica tion Input Output I O The communication flow between the Mac and its peripherals Intelligent Refers to a device capable of processing commands on its own Interface The g...

Page 329: ...to frame Mount To appear on the Desktop that is to show an icon on screen Multisession An ISO standard CD ROM format often referred to as Orange book that allows additional information to be added to a CD ROM disc that has already been writ ten to once Multisession discs are most commonly associated with Kodak s proprietary digital photograph format called Photo CD Multisession Photo CDs use speci...

Page 330: ...les SIMMs on the motherboard of the computer RAM is lost when power is turned off Red Book Refers to the specifications for the compact audio disc format developed by Philips and Sony and is the standard format of commercial audio CDs Red Book Standard Compact Disc Digital Audio System Description In 1983 a consor tium of Philips N V and Sony drafted a comprehensive document to thoroughly define t...

Page 331: ...o known as a partition Represented by an icon on the Desktop and used to store files and folders of information White Book Standard Video CD System Description JVC Matsushita Sony and Phil ips co authored this specification also known as the Video CD Standard MPEG com pression plays a major role in this standard This remains a nascent technology waiting for CD ROM technology and the right marketin...

Page 332: ...rademark 040 Amazone regular 0510 Amelia regular 0211 American Text reg Typeface Typeface style Bitstream strives to set the highest standards for quality in typeface design and technical performance we think you ll be happy with the results The owners 01 the trademarks and registered trademarks 01 typeface names designated by number on this poster correlate to the names shown below The trademarks...

Page 333: ...d italic 0644 Bitstream Amerigo italic 0757 lo ttt ladt regulRf 0645 Bitstream Amerigo bold 0938 Cloister Openface regular 0772 Bitstream Amerigo bold italic 9025 Commercial Pi regular 0770 Bitstream Amerigo medium 4t 9 oe OT 0 o 0771 Bitstream Amerigo medium italic 0976 qj fh 0630 Bitstream Cooper hlack 0421 COPPERPLATE GOTHIC BOLD 0631 BitstrellJII Cooper lilac italic 0423 COPPERPLATE GOTHIC CON...

Page 334: ... 011 BLACK 1127 Geometric 231 roman 0726 n 1128 Geometric 231 bold 0727 IJO J 1129 Geometric 231 heavy 0761 Kuenstler 480 roman 0306 Geometric Slabserif 703 light 0762 Kuenstler 480italic 0307 Geometric Slabserif 703 light italic 0763 Kuenstler 480 bold 0312 Geometric Slabserif 703 extra bold 0764 Kuenstler 480bold italic 0313 Geometric SlabserH 7D3 1026 Kuenstler 480 black extra bold jfaUc 0489 L...

Page 335: ...rIa bW S regular 0137 ZapfHumanist 601 ultra italic 0129 Poster Bodoni roman 0176 Zurich light 1080 Raleigh demi bold 0177 Zurich light italic 0207 Ritton f31 NtU 0178 Zurich roman 0208 Jeu on t3 f fx tJ 0179 Zurich italic 1114 Sthadow blatkcondensed 0180 Zurich bold 0940 SCJLi pt 12 pac h ltoman 0181 Zurich bold italic 0820 Seagull heavy 0182 Zurich black 0593 2anda1tk 0183 Zurich black italic 05...

Page 336: ...e 208 Adjust Internal HD Delay 208 Adjust System Heap Size 208 AIFF 270 294 to 297 For Technical Support Call 1 800 708 6227 Allocation Block Size 185 188 Alternating Read test 192 Apple desktop bus power requirements 150 Apple Menu 244 AppieCD Audio Player 22 Attributes partition 187 Audio CD playing 266 267 audio equipment 19 B audio device connection 19 external speaker connection 20 microphone...

Page 337: ...Center User s Guide Class of drive 194 clock and calendar specifications 147 color tables for monitor ports 149 command key symbol for 139 compatiblity problems software 133 Computer Information 195 connecting peripheral devices 13 connector key 98 107 113 Control Panel CD ROM ToolKit 253 to 262 Controller 225 cover removal instructions 29 41 67 warning alert 29 41 67 72 cover metal bay 98 109 CPU...

Page 338: ...IMMs 46 For Technical Support Call 1 800 708 6227 E Elapsed Time 268 electrical outlets for plugging in computer 1 warning alert 3 electrical shock safety guidelines 141 enabled 255 Index energy saving mode sleep mode 27 environment operating specifications 147 Error data 226 error dialog box 129 error messages see troubleshooting Ethernet illustrated xiv 13 network connecting to 18 Event Queue Si...

Page 339: ...t Primer 79 HDT Extension 164 199 HDT Primer PE 163 main window 178 Menu Commands 196 overview 175 PowerCenter User s Guide partitioning with 186 starting 178 using 177 HDT Primer PE Startup diskette 172 HDT Primer PE startup diskette 177 HDT Prober 164 201 window 203 HDT Util207 menu commands 207 health related information 141 help online 162 help on line 24 HFS 262 High Sierra 239 244 262 high p...

Page 340: ...utorial Part I icon 24 Macintosh Guide 24 on line help 24 problems 130 reinstalling 139 Macintosh Guide Guide menu 24 icon for 5 For Technical Support Call 1 800 708 6227 Macintosh System 7 5 manual 23 Main window HDT Primer PE 178 Maximum Macintosh 184 Maximum Size ofpartition 188 Megabit 227 Megabyte 227 Memory random access 228 read only 228 memory configurations 145 increasing 46 specification...

Page 341: ...Guide Partitioning Method dialog box 182 184 Partitions number of 187 number on disk 194 total number of 204 Password partition 188 189 PCI cards installing 35 warning alert 39 Peripheral 228 peripheral devices audio equipment 19 CD ROM drives 22 connecting to 13 external speakers 20 input devices 17 microphones 21 modems 18 network connections 18 printers 17 SCSI devices 14 Personalization 246 to...

Page 342: ...m battery warning 153 radio television interference 151 For Technical Support Call 1 800 708 6227 reinstalling system software 139 Remaining Time 269 Index removing computer cover 29 41 67 repetitive stress injuries RSIs preventing 142 Reset button 129 Restart command Special menu 129 restarting the computer troubleshooting 129 ROM 228 S sad face icon 130 Sad Mac 212 safety and health guidelines 1...

Page 343: ...r on 8 Startup disk 165 Startup diskette HDT Primer PE 172 177 System 6 172 PowerCenter User s Guide System 7 172 static electricity discharging 32 44 70 stereo mini plug connectors 19 20 Striping 194 Style of partition 194 support numbers iii xvii Switch Disk button 139 system front view xiii rear view xiv System Folder 241 263 System Heap Size adjust 208 System Heap space message 211 system soft...

Page 344: ...ns 146 virtual memory 133 virus protection software 165 Volume 228 protect 209 unprotect 209 Volume Name 188 Volume name 178 Volumes 185 VRAM video memory configurations 148 W warning alerts see also caution notices defined 141 on adjusting CD ROM drives 153 on computer cover removal 29 39 41 47 67 72 76 on installing expansion cards 39 on lithium batteries 153 For Technical Support Call 1 800 708...

Page 345: ...Index PowerCenter User s Guide For Technical Support Call 1 800 708 6227 ...

Page 346: ...Power Computing Corporation 2555 North Interstate 35 Round Rock Texas 7 2015 U SA ...

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