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2.0 Troubleshooting

4

© Baxi Heating UK Ltd 2012

Boiler not working

START

Make sure the gas supply is
turned ON and check if other
gas appliances are operating
(e.g. fire, cooker).

If no gas, consult your
supplier.

Is the ON/OFF/Reset
Select Switch in the
(         ) position and
the display lit ?

Is the (      ) or (       ) light on
and the (      ) on ?

Check electricity to the
boiler is switched on.

Reset

Display

Central Heating
Indicator

Domestic Hot
Water Indicator

Burner On
Indicator

Boiler operating satisfactorily.

bar

0

1

2

3

4

Is the Central Heating System
Pressure needle in the GREEN
section, between 1 and 2.5 bar ?

If the reading falls below 1 bar
repressurise the system as
described in section 3.1.

Does the display show an error
code e.g. E133, E110 ?

NO

NO

YES

YES

YES

NO

Turn the ON/OFF/Reset
Selector Switch to Reset.

Reset

Error Code E119 showing low
pressure.

NO

YES

YES

NO

If boiler does not
Reset

Summary of Contents for Apollo 25

Page 1: ...K Ltd 2011 User Guide and Important Warranty Information Please keep these instructions in a safe place If you move house please hand them over to the next occupier Apollo Condensing Combination Boiler You can rely on ...

Page 2: ...NG Any person who does any unauthorised act in relation to a copyright work may be liable to criminal prosecution and civil claims for damages 1 0 Quick Reference Guide 3 2 0 Troubleshooting 4 3 0 Repressurising System 6 4 0 Intelligent Pre heat Feature 7 5 0 Clearances 8 6 0 Care of the Boiler 9 7 0 Legislation 10 8 0 Emergency 11 9 0 Warranty Service 12 Section Page Contents Boiler Controls see ...

Page 3: ...r will illuminate when hot water is being supplied to a tap or shower Burner On Indicator The indicator will illuminate when the burner has fired and is heating your central heating or domestic hot water Boiler Output Temperature In either the central heating or domestic hot water position the display will illuminate showing the current boiler temperature in degrees centigrade Central Heating Syst...

Page 4: ... boiler is switched on Reset Display Central Heating Indicator Domestic Hot Water Indicator Burner On Indicator Boiler operating satisfactorily bar 0 1 2 3 4 Is the Central Heating System Pressure needle in the GREEN section between 1 and 2 5 bar If the reading falls below 1 bar repressurise the system as described in section 3 1 Does the display show an error code e g E133 E110 NO NO YES YES YES ...

Page 5: ...fitted set high enough 15 10 5 20 2 5 15 10 5 20 2 5 Turn Room Thermostat to maximum setting typical example shown If you don t know what you need to do to get the boiler to light or need help with the system and controls contact your installer as soon as possible YES NO CONTACTYOUR INSTALLER OR SERVICE ENGINEER YES 12 1 2 3 4 5 6 7 8 9 1 0 11 CH ON CH OFF Typical examples of external timer NO ...

Page 6: ...he boiler itself or on pipework near to the boiler 4 If you are unsure of its position or cannot identify it consult the installer who fitted the boiler 5 The filling loop consists of two taps and a separate flexible pipe with connection fittings 6 Only when repressurising should the flexible pipe be connected between the two taps Ensure that the nuts on the pipe ends are tightened onto the taps 7...

Page 7: ... at 7 00 AM there is no hot water demand there will be no pre heat on Wednesday at this time 5 The feature also operates for one hour after each demand to maintain the temperature of the boiler 6 There can be up to 24 pre heat operations in a 24 hour period While operating in the pre heat mode the boiler will fire up briefly 3 or 4 times in the hour to maintain the boiler at temperature 7 During t...

Page 8: ...boiler should have the following minimum clearances for Safety and Maintenance Figs 7 8 Top 200mm Bottom 200mm Left side 5mm Right Side 5mm Front 5mm In Operation 450mm For Servicing 7 If your boiler is installed in a compartment do not use it for storage purposes Do not obstruct any purpose provided ventilation openings 8 Flammable materials must not be stored in close proximity to your boiler 9 ...

Page 9: ...ing with 33 E50 is shown as E then 50 3 E20 E28 E50 E160 indicate faulty components You should make a note of the displayed error code and contact your installer or service engineer 4 If E110 is displayed overheat of the primary water or flue system has occurred Turn the selector switch to the reset position and hold for at least 5 seconds If the boiler does not relight or the code is displayed re...

Page 10: ...ciency requirements for new hot water boilers fired with liquid or gaseous fuels Type test for purpose of Regulation 5 certified by Notified Body 0086 Product Production certified by Notified Bodies 0086 For GB IE only 7 2 Benchmark Commissioning Checklist 1 Please ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the installation instructions suppli...

Page 11: ... closed by turning their taps to the right towards the wall Fig 10 3 Call your Installer or Service Engineer as soon as possible If you smell gas Do not operate light switches Do not operate any electrical equipment Do not use a telephone in the hazardous area Extinguish any naked flame and do not smoke Open windows and doors in the hazardous area Turn off the gas supply at the meter Warn any othe...

Page 12: ...always contact your installer first because the cause of the fault may not be related to the boiler If your installer confirms that the fault is with the boiler and he she can t repair it our friendly customer service team is on hand to help Simply call our service division heateam on 0844 871 1560 to book an engineer visit or for any general advice that you may need Our contact centre is open Mon...

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