POSIFLEX PP4000 Series User Manual Download Page 23 | Manualshive

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C.

PAPER JAM

In case of paper jam, please open the top cover and push

down the auto cutter assembly so that it could be easier to get the
messed up portion of the thermal paper when the head-up lever is
pushed down.

D.

PRINT HEAD CLEANING

The whole process of getting access to the print head is

illustrated in the following pictures:

Push down the
head-up lever

Push down the auto
cutter assembly

Start pushing the auto
cutter assembly down

All the way down to level

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Summary of Contents for PP4000 Series

Page 1: ...Rev Original PP4000 Series Thermal Printer User s Guide ...

Page 2: ...Communities as of May 1989 Warranty Limits Warranty will terminate automatically when the machine is opened by any person other than the authorized technicians The user should consult his her dealer for the problem happened Warranty voids if the user does not follow the instructions in application of this merchandise The manufacturer is by no means responsible for any damage or hazard caused by im...

Page 3: ...CK START UP 2 1 LOADING PAPER 2 1 AUTO PAPER FEED 2 2 MANUAL PAPER FEED 2 3 WHEN TO REPLACE PAPER 2 3 CONNECTING CABLES 2 4 SERIAL CONNECTION 2 4 PARALLEL CONNECTION 2 5 PERIPHERAL CONNECTION 2 5 POWER CONNECTION 2 6 POWER ON 2 6 SELF TEST 2 7 MAINTENANCE AND INTERNAL PARTS 3 1 MAINTENANCE GUIDE LINES 3 1 INTERNAL PARTS 3 1 PAPER JAM 3 2 PRINT HEAD CLEANING 3 2 SPECIFICATIONS 4 1 PRINTER 4 1 PAPER...

Page 4: ...ATION 5 1 INTERFACES 5 1 SERIAL INTERFACE 5 1 RS232 5 1 RS422 5 1 PARALLEL INTERFACE 5 2 PERIPHERAL INTERFACE 5 2 HARDWARE SETTINGS 5 3 SOFTWARE COMMANDS 5 5 CHARACTER CODE PAGES 6 1 PAGE 0 ENGLISH JAPANESE 6 1 PAGE 1 ENGLISH EUROPEAN 6 2 ...

Page 5: ...ability thermal printer PP4000 series of Posiflex products This series of printers has been elegantly designed for a Point Of Sale application The manufacturer of this printer not only wishes to take this opportunity to congratulate your smart investment on buying this printer but also likes to express the wishes for your prosperous future by using it ...

Page 6: ...ory cable and part of internal circuitry to accommodate the requirement of different interface As a variation from the RS232 for serial interface RS422 serial interface is also available In addition to the capability of supporting international character sets there are also some models in PP4000 series that supports the oriental characters as indicated in the following paragraph about model number...

Page 7: ... B serial RS422 C parallel S serial RS232 Reserved Language Expanded character set 0 English standard 1 GB code Chinese 2 BIG 5 code Chinese 3 Korean 4 Thai 5 Japanese Kanzi Reserved Product series 4 thermal printer POS printer The last two digits in the model number structure as explained above are called sub codes The rest are the basic model number ...

Page 8: ...vent that the printer needs to be shipped at some point in the future The printer itself Choices are PP4000S PP4000C and PP4000B Thermal paper roll 80 mm wide outer diameter 83 mm max ƒa Serial cable with 9 pin D sub Female to 9 pin D sub Male connectors for PP4000S ƒb Parallel cable with 25 pin D sub Male to 25 pin D sub Female connectors for PP4000C Power adaptor depends on sub code ordered Powe...

Page 9: ...1 5 E MAIN PARTS ON THE EXTERIOR Power LED green Paper End LED red Paper feed button Power On off switch Paper exit slot Bottom base Top cover ...

Page 10: ...ng Constant light up Paper End Constant blinking Paper Near End 1 blink plus OFF 1 2 seconds ABMARK 2 blinks plus OFF 1 2 seconds HEAD UP 3 blinks plus OFF 1 2 seconds TEMPERR 4 blinks plus OFF 1 2 seconds VOLTERR 5 blinks plus OFF 1 2 seconds HWRERR Parallel connector Serial connector Power connector Peripheral connector Bottom plate ...

Page 11: ...is very thermal sensitive please keep them in a dark place that is 20ºand 65 RH when not installed in the printer Use a grounded AC power outlet Use only the power cord and power adaptor furnished with the printer Do not use a power outlet of a circuit shared with any equipment that causes great electrical noise such as motors Do not use a power outlet of a circuit shared with any equipment that u...

Page 12: ...er can cause discoloration Some adhesive tapes on thermal paper may cause discoloration or faded printing Use only products made from polyethylene polypropylene or polyester for storage of thermal paper If thermal paper touches anything includes phthalic acid ester plasticizer for a long time the image formation ability may be reduced or the printed image may fade If thermal paper touches diazzo c...

Page 13: ...1 9 Store thermal paper away from high temperature and humidity Avoid extended exposure to direct light Do not set any liquid or drinks such as coffee on the printer case ...

Page 14: ...t it up Take the cover away to expose the paper roll compartment and the thermal print engine Put the paper roll into the paper roll compartment in the direction shown as above Push down the head up lever on Paper roll compartment Thermal print engine Head up lever Rear insert slot Note direction of paper roll ...

Page 15: ... up lever and adjust the position of paper and close up the head up lever again 1 Auto paper feed This printer automatically feeds paper forward about 4 mm every time it is powered up or every time the head up lever is closed up during power on Therefore you may tear the front end of paper roll off against the auto cutter assembly You may then put on the top cover back and have the new front end o...

Page 16: ...replace paper Whenever the printer gives paper near end signal or a red line appears on the thermal paper it is the proper timing for replacing the paper Do not wait till the print engine is dragging the paper roll at the very end Remove the leftover and replace a new paper roll as illustrated above to prevent excessive paper dust in the printer and consequently possibility for paper jam Front end...

Page 17: ... The serial connector is a 9 pin D sub Female connector at the left Apply this cable only for serial application of the serial model The protocol used in serial connection is always 19200 bps none parity 8 data bits 1 stop bit All connectors are at the bottom rear This cable comes from any COM port of host computer ...

Page 18: ... this cable only for parallel model 3 PERIPHERAL CONNECTION The peripheral controller is a RJ11 jack near the serial connector With use of Posiflex special split cable CCBLA 238 as an option for cash drawer control this port can control two cash drawers This cable connects to LPT port of the host computer This cable goes to cash drawer ...

Page 19: ...o release the internal latch Failure to do this could damage the power plug Such damage is considered as an artificial destruction and is not covered by the warranty 5 POWER ON When all the above cable connections are made correctly you may connect your power adaptor to the wall outlet Make sure that the type of power cord and the voltage requirement of the power adaptor meet the local power condi...

Page 20: ... content of such print is always the same no matter what interface or communication protocol is used Please note that there could be some mild vibration of the printer due to intermittent pulling on the paper roll by the motor This vibration would be lighter with thinner paper roll and higher printing speed and heavier with thicker paper roll and lower printing speed Paper feed button On off switc...

Page 21: ...2 8 ...

Page 22: ...en handling the interior of the thermal printer please pay attention not to be hurt by any sharp edge of the metal parts B INTERNAL PARTS When the top cover of the thermal printer is removed in paper roll compartment we can find a paper roll supporting roller and a paper near end sensor in front of the print engine there is an auto cutter assembly Paper near end sensor Paper roll supporting roller...

Page 23: ...get the messed up portion of the thermal paper when the head up lever is pushed down D PRINT HEAD CLEANING The whole process of getting access to the print head is illustrated in the following pictures Push down the head up lever Push down the auto cutter assembly Start pushing the auto cutter assembly down All the way down to level ...

Page 24: ...Head up lever at normal down position Push head up lever further down Freeing the movement of the guide plate Pull the lug on guide plate backward to release the clamp rod The print head is now free to move as the clamp rod is released ...

Page 25: ...en print head is still hot you can clean the thermal elements of the print head using a cotton swab moistened with alcohol solvent ethanol methanol IPA NOTE Do not touch the print head thermal elements Do not scratch the print head Before re assuming the print head position alcohol solvent should be dried completely Thermal elements ...

Page 26: ... Rear insertion Auto cutter capability Full cut Partial cut per software command Partial cut gap Approx 2 mm at the center Input power type DC Input voltage 24 V 5 0 12 A stand by 1 25 A printing Power consumption 4 50 A max Dimension mm 168 W x 233 D x 127 H Weight 1 4 Kg net 2 1 Kg w power adaptor B PAPER Paper type Thermal roll paper Paper roll formation External side is heat sensitive side Pap...

Page 27: ...0 V AC 250 V AC INPUT FREQUENCY 50 60 HZ INPUT CURRENT 1 5 A MAX OUTPUT VOLTAGE 24 V DC OUTPUT POWER 52 W MAX STATIC LOAD 0 A 2 2 A OUTPUT REGULATION 5 VPP RIPPLE NOISE 240 mV MTBF 30 000 HRS EMI STANDARDS VDE B FCC B VCCI B SAFETY STANDARDS UL CSA TUV CE ...

Page 28: ...lowing pin assignments Pin Definition Pin Definition Pin Definition 1 N C 4 DTR 7 N C 2 TXD 5 GND 8 CTS 3 RXD 6 DSR 9 N C b RS422 RS422 is the serial interface applicable to PP4000B Similar to RS232 the communication protocols in RS422 are 19200 bps none parity 8 data bits 1 stop bit These settings are also fixed and not for change The RS422 connection uses the same 9 pin D sub female connector us...

Page 29: ... 5 D3 14 N C 22 GND 6 D4 15 ERROR 23 GND 7 D5 16 N C 24 GND 8 D6 17 N C 25 GND 9 D7 3 PERIPHERAL INTERFACE The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment The best recommended cash drawers to this connector are Posiflex CR3100 and CR3200 Using the cable CCBLA 180 delivered with the cash drawer the PP4000 series can control one dedicated cash drawer Howeve...

Page 30: ...drawer controlled by software command Esc p 0 n1 n2 3 SENSE Input peripheral status 4 VCC 24 V DC supply 5 CRA Drawer kick for cash drawer controlled by software command Esc p 1 n1 n2 6 SG Signal ground B HARDWARE SETTINGS JP11 JP10 JP9 DIP SWITCH U11 6P6C RJ11 jack 6 pin plug ...

Page 31: ...in components Their functions are explained below Jumpers vs interfaces JP11 JP10 JP9 Serial RS232 interface 1 2 short 2 3 short Open Serial RS422 interface 2 3 short 2 3 short Open Parallel interface Open 1 2 short Short The 4 position DIP switch works as following Switch position ON OFF 1 2 Determined by factory setting for printer mechanism used 3 Flash ROM exists Without flash ROM 4 Paper cutt...

Page 32: ...haracter set specification cancellation valid only when optional memory is installed 9 1B 26 y c1 c2 d k ESC y c1 c2 d k Download character definition valid only when optional memory is installed 10 1B 2A m n1 n2 d k ESC m n1 n2 d k Bit image mode specification 11 1B 3F n ESC n External registration character deletion valid only when optional memory is installed 12 1B 32 ESC 2 1 6 inch line pitch ...

Page 33: ...eral drive 27 1B 73 n ESC s n Printing speed setting 28 1B 74 n ESC t n Character code table selection 29 1B 75 n ESC u n Peripheral status request 30 1B 7B n ESC n Upside down printing setting cancellation 31 1C 21 n FS n two byte characters printing mode collective specification 32 1C 26 FS two byte characters printing mode specification 33 1C 2E FS two byte characters printing mode cancellation...

Page 34: ...on distance setting 43 1D 45 n GS E n Print quality setting 44 1D 56 n m GS V n m Paper cutting 45 1D 65 n m GS e n m Bar code width setting 46 1D 68 n GS h n Bar code height setting 47 1D 68 m n d k GS k m n d k Bar code printing 48 1D 77 n GS w n Bar code width magnification setting Those commands marked with are applicable to the two byte characters only and are not applicable to the standard E...

Page 35: ...6 1 VI CHARACTER CODE PAGES A PAGE 0 ENGLISH JAPANESE ...

Page 36: ...ables SP indicates a space Note 1 Each code is represented in hexadecimal notation 2 If an undefined code 00 to 1F or an undefined ESC FS or GS sequence listed in this table is received an abnormal operation may occur However when image print ...

Page 37: ...6 3 data character registration data or command parameters are received they are handled as ordinary data ...

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