Part 13
resolve the auto cutter problems per description in next item and then come
back to deal with the paper jam.
Never force open the top hood.
Please also
clear away any contaminants accumulated in the cutter track above the thermal
elements.
Auto Cutter Problems
In case any foreign materials like a staple or paper clip or excessive
paper scraps fall into the auto cutter mechanism the auto cutter may lock up
and so does the print hood. In such case, please pull the cutter cover forward to
expose the cutter adjustment area. Apply some mechanical assistance in below
procedures to help resetting the cutter blade back to its home position. Please
lift up a transparent protective cover over the adjustment wheel with the printer
powered off. Turn this wheel downward for 4 or 5 strokes. Close the cutter
cover back and turn the printer power on to see if the auto cutter lock up
problem is resolved.
If the problem is not automatically resolved by above procedures,
please power off the printer and open the cutter cover again. Check in the
alignment window while turning the gear downward as above or with a small
Phillips screwdriver at the right side of the cutter mechanism. When the cutter
blade returns to its standard position, a hole in the white plastic gear will show
up in the window as illustrated in detailed picture above. Close the cutter cover
Auto Cutter Track
Thermal Elements
Open Cutter Cover
when hood locked
Lift transparent
protective foil
Alignment window
Adjustment area detailed below
Use screwdriver
Turn the adjustment wheel
downward for few strokes
