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Powr-Touch 5.0 Equipment Control System 

 

TROUBLESHOOTING GUIDE 

SYMPTOM 

POSSIBLE SOLUTION 

Unable to connect to system 

Ensure you are connected to the same network as the Powr-Touch 

system (Ethernet or Wi-Fi).  Ensure the eBox ethernet cables are 

plugged in and have a solid yellow light and green blinking lights.  

Ensure the eBox is powered on (blue solid light on power button).  

Restart the eBox if you still cannot connect to the system. 

Selection moves the wrong 

equipment 

Ensure the correct relays are energizing in the control panel according 

to the Unit Map and Wiring Diagram.  If they are, make sure the field 

terminal wiring to the motors is correct. 

Selection moves equipment in 

the wrong direction 

Check that equipment winch is wrapping cable in the correct direction. 

Equipment does not stop at 

limits 

Check that limits are set correctly and cable is wrapping correctly and 

tightly on the drum. 

Password doesn’t work 

The default password is 1234.  If it was changed and forgotten, type 

this URL into a browser: 

[EBOX IP ADDRESS]:9080/parameters 

(e.g.:  192.168.2.2:9080/parameters). 

Ctrl + F for “passcode” (i.e. “passcode”: 1234). 

Equipment stops moving 

Check that the yellow “hold” square is not selected for the piece of 

equipment. 

Graphics are too small to see 

Use a screen with a diagonal dimension of at least 7”.  The 

recommended device is an iPad. 

Equipment cannot be selected 

Make sure you have selected the correct zone before attempting to 

move equipment. 

Slider does not move 

equipment. 

In the Powr-Touch Home Screen press Settings -> Change IP 

Address.  Ensure the PLC IP address or addresses are set correctly 

and the Test buttons return successfully. 

If you experience any problems that you cannot solve, please contact Porter at [email protected].   

Summary of Contents for 12810-012

Page 1: ...Powr Touch 5 0 with S C O R E Technology Item No s 12810 012 12810 020 12810 028 12810 036 12810 044 12810 052 12810 062 Operation Manual 2019 PORTER ATHLETIC INC ALL RIGHTS RESERVED INST12800 1 8 202...

Page 2: ...herwise documented and signed by an officer of Porter Athletic Inc NAME OF PROJECT NAME OF DEALER NAME OF INSTALLATION COMPANY PHONE PHONE Porter Order Number _________________________ Date of Schedul...

Page 3: ...MANUAL TABLE OF CONTENTS Page No Description 2 Guarantee OPERATION MANUAL 4 System Access 5 System Log on 6 How to Control Equipment 7 Court Page Control Buttons 8 Settings page 9 Programming Quick C...

Page 4: ...twork should be sufficient A hardwired device such as a desktop PC is also appropriate as long as it is possible to see all equipment from the location of the PC operator Open Google Chrome on your op...

Page 5: ...een accepted the Warning Page will be displayed Read and understand this information After reading and accepting these terms touch AGREE to proceed to the Court Page Do not attempt to enter informatio...

Page 6: ...t will hold it s current position Equipment CANNOT be raised lowered form the ceiling AND adjust the playing height at the same time To set a program touch each arrow dashboard to toggle the equipment...

Page 7: ...shboards to the HOLD position yellow The Quick Court button activates a pre set equipment program Quick Courts can be custom programmed see page 8 The Settings button takes you to an Administration Pa...

Page 8: ...Change IP Address Allows a new Internet Protocol Address to be entered to for the PLC If the PLC IP address has been changed from the default default IP 10 0 0 3 enter the current PLC IP address here...

Page 9: ...am touch each arrow dashboard to toggle the equipment indicator between up down and hold positions Once all equipment is set to desired location touch SAVE to store these settings After completing the...

Page 10: ...10 EQUIPMENT ICON KEY Backstop Curtain Overhead Volleyball Indoor Batting Cage Mat Mover...

Page 11: ...Equipment does not stop at limits Check that limits are set correctly and cable is wrapping correctly and tightly on the drum Password doesn t work The default password is 1234 If it was changed and f...

Page 12: ...12 INSTALLER NOTES...

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