12
Service and Repairs
All quality tools will eventually require servicing and/or replacement of parts. For information about
PORTER-CABLE, its factory service centers or authorized warranty service centers, visit our
website at www.portercable.com or call our Customer Care Center at (888) 848-5175.All repairs
made by our service centers are fully guaranteed against defective material and workmanship. We
cannot guarantee repairs made or attempted by others.
You can also write to us for information at PORTER-CABLE, 4825 Highway 45 North, Jackson,
Tennessee 38305, (888) 848-5175 -Attention: Product Service. Be sure to include all of the
information shown on the nameplate of your tool (model number, type, serial number, etc.).
Accessories
WARNING:
Since accessories, other than those offered by PORTER-CABLE, have
not been tested with this product, use of such accessories with this tool could be
hazardous. To reduce the risk of injury, only PORTER-CABLE recommended
accessories should be used with this product.
A complete line of accessories is available from your PORTER-CABLE Factory Service
Center or a PORTER-CABLE Authorized Warranty Service Center. Please visit our
Web Site www.portercable.com for a catalog or for the name of your nearest supplier.
Troubleshooting
Problem
Possible Cause
Possible Solution
•Unitwillnotstart.
•Batterypacknotinstalledproperly.
•Checkbatterypack
installation.
•Batterypacknotcharged.
•Checkbatterypack
chargingrequirements.
•Batterypackwillnotcharge. •Batterypacknotinsertedintocharger. •Insertbatterypackinto
chargeruntilLED
appears.
•Chargernotpluggedin.
•Plugchargerintoa
workingoutlet. Referto
“ImportantChargingNotes”
formoredetails.
•Surroundingairtemperature
•Movechargerandbattery
toohotortoocold.
packtoasurroundingair
temperatureofabove40
degreesF(4,5°C)orbelow
105de40,5°C).
SPECIALNOTESFORUSEWITHLITHIUMBATTERIES
•Unitshutsoffabruptly.
•Batterypackhasreachedits
•Allowbatterypacktocool
maximumthermallimit.
down.
•Outofcharge.(
To
•Placeonchargerand
maximizethelifeofthe
allowtocharge.
batterypackitisdesigned
toshutoffabruptlywhen
thechargeisdepleted.
)
For assistance with your product, visit our website at www.portercable.com for a list of
service centers, or call the PORTER-CABLE Customer Care Center at (888) 848-5175.
