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Warranty Exclusions
Commercial Use
All SprayMaxx machines are covered for a period of
1 year
(unless stated
otherwise) from the date of purchase by the Owner, when used for the
designed purpose of that product by Domestic Users or if stated otherwise.
When used for commercial or hire purposes the warranty is only valid for
3 months
from date of purchase. Claims under warranty will be accepted
up to 15 months from date of invoice to the distributor, after which proof
of date of purchase is required. Charges for dealer repairs to SprayMaxx
products under warranty, will only be accepted if
agreed in advance
.
Abuse
Failure as a result of neglect, such as improper operation. Lack of service/
maintenance or continued operation after discovery of a defect that leads
to further damage.
Alterations
Any unauthorised alteration, modification, attachments or unauthorised
repair to equipment.
Clean-Up Time
Portek does not pay for cleaning of products, parts or accessories or work
area before or after the warranty repair.
Damage
Damages or machine/component failure caused by carelessness/
recklessness or accidental damage, improper operation, excessive speed,
inappropriate storage or transportation.
Environmental
Conditions and
Application
Deteriorated or failed components such as o-rings, diaphragms, hoses,
seals and connections damaged by corrosive chemicals, dirt and sand,
excessive heat, moisture or other environmental impacts. Warranty
determination on these type of failures will be made by Portek, only after
inspection of the failed component.
Inability/
Unsuitability
In no event shall Portek be liable to any person for indirect or
consequential damages or for injury or commercial loss resulting from any
use or inability to use any SprayMaxx product.
Incorrect
Maintenance
Component failure due to failure to perform maintenance services such
as, oil and grease changes/top-ups, failure to clean tanks, pumps filters,
nozzles and spray lines. Failure to tighten or replace loose or missing bolts,
nuts, fittings, shields and covers.
Use of Non-
Genuine Parts
Use of parts other than Portek parts for repair of warranted items will
automatically negate any warranty. Warranted components must be
replaced with genuine parts.
