PORTAGE BAY FANS 50251 Owner'S Manual Download Page 10

10

PROBLEM                        

SUGGESTED REMEDY

TROUBLESHOOTING

1. Fan does not start

1.  Check main and branch circuit fuses or circuit breakers.

2.  Check power supply wire connections to fan and switch wire connections in switch 

housing.

CAUTION: 

Make sure main power is turned off.

3.  Make sure forward/reverse switch pushed completely up or down. Fan will not operate 

when switch is in the middle.

4.  Make sure that the wall control is turned ON.

1.  Make sure all screws in motor housing are snug, but not overtightened.

2.  Make sure the screws which attach the blade arm to the motor are tight.

3.  Make sure wire connectors in switch housing are not rattling against each other or 

against the interior wall of the switch housing.

CAUTION:

 Make sure main power is turned off before entering switch housing.

4.  If using a light kit, be sure the glass shades are finger tight. Check to be sure light bulb are 

snug in sockets and not touching glass shade(s). If vibration persists from glass, remove 

glass and install a 1/4 in. wide rubber band on glass neck to act as an insulator. Replace 

glass and tighten screws against rubber band.

5. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT 

USE a Solid State variable speed control.

1.  Ensure all blades are screwed firmly into blade arms.

2.  Ensure all blade arms are tightened securely to motor.

3.  Ensure the mounting bracket is tightened securely to outlet box and outlet box is 

mounted firmly to ceiling joist.

4.  Switch one blade with a blade from the opposite side. Or balance the fan using a 

balancing kit.

5.  If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can 

redistribute the weight and possibly result in smoother operation.

1.  Ensure the single pin connectors from the switch housing are firmly connected to the 

single pin connectors from the light kit -- black to blue and white to white.

2.  Check for loose or disconnected wires in fan switch housing.

3.  Check for loose or disconnected wires in light kit.

4.  Check for faulty light bulbs.

CAUTION:

 Make sure main power is turned off before entering switch housing.

2. Fan is noisy

3. Fan wobbles

4. Light does not work:

If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation or 

wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please 

check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing difficulty in 

installation, please contact Customer Service: 1-877-706-3267.

Summary of Contents for 50251

Page 1: ...9300 012218 Owner s Manual Models 50251 50252 50254 1 West Hill Ceiling Fan If you are experiencing difficulty in installation please contact Customer Service 1 877 706 3267...

Page 2: ...ng Screw x 4 15 Motor Screw x 10 16 Bracket Screw x 3 17 Switch Housing Screw x 3 18 Wire Connector x 3 19 Blade Screw x 15 20 Blade Washer x 15 21 Pull Chain Extension x 2 Unpack your fan and check t...

Page 3: ...g Bracket Switch Housing Cap Lower Bracket Motor Housing Motor Switch Housing Bulb Light Kit Glass Bowl Blade Blade Arm EXPLODED VIEW DETAIL A 11 47 in B 8 19 in C 6 11 in D 8 88 in DIMENSION REFERENC...

Page 4: ...on If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interfere...

Page 5: ...the ten motor screws from the underside of the motor Keep the motor screws for installation of the blade arms Note Remove the wire restraint from the wires on top of the lower bracket 4 Remove the pre...

Page 6: ...with the one in the middle Repeat this step for the remaining blades and blade arms Blade Washer Blade Arm Blade Screw Mounting Screw Mounting Bracket J Slot Motor Housing 6 Use wire connectors to con...

Page 7: ...top edge of the light kit Then connect the single pin connectors from the fan to the single pin connectors from the light kit blue to black and white to white Align the notch in the light kit with the...

Page 8: ...ion Glass Bowl Spring Clip 13 15 Switch Housing Cap Switch Housing Screw Switch Housing 16 16 NO LIGHT KIT OPTION OPTIONAL a Remove the three switch housing screws from the top edge of the light kit b...

Page 9: ...he switch housing to optimize your fan for seasonal performance Using a ceiling fan will allow you to raise your thermostat setting in summer and lower your thermostat setting in winter without feelin...

Page 10: ...controls DO NOT USE a Solid State variable speed control 1 Ensure all blades are screwed firmly into blade arms 2 Ensure all blade arms are tightened securely to motor 3 Ensure the mounting bracket i...

Page 11: ...the warranty invalid HKC s sole responsibility shall be to repair or replace the motor parts or product within the terms stated above HKC shall not be liable for any loss or damage of any kind includi...

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