TROUBLESHOOT
Turn off all power to your evaporative cooler before attempting to troubleshoot any of the following symptoms. For problems not
listed, please contact Customer Service.
SYMPTOM
Evaporative cooler fails to
start or deliver air
Evaporative cooler starts,
but air delivery
is inadequate
Water draining from the
evaporative cooler
Knocking, shaking, or
rattling sounds
REMEDY
1. Check power
A. Reset breaker*
B. Reset GFCI**
C. Plug in cord(s) or replace if damaged
2. Replace motor
1. Move evaporative cooler at least three feet
from the wall
2. Replace fan motor
3. Replace capacitor
1. Replace float valve
2. Tighten plug
1. Check and tighten where needed
2. Inspect and adjust, or replace fan blade
POSSIBLE CAUSES
1. No electricity to the evaporative cooler
A. Circuit breaker tripped
B. GFCI tripped
C. Power unplugged or damaged
2. Motor overheated and/or frozen
1. Kuul evaporative media side of the evaporative
cooler is too close to a wall
2. Fan motor failure
3. Capacitor failure
1. Seat in float valve leaking
2. Drain plug not tight
1. Loose parts
2. Fan blade rubbing shroud
* If condition persists, call electrician
** See GFCI section
