36
Malfunctions
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Malfunctions
Fig. 9: Display in the event of malfunctions
In the event of faults or malfunctions, the charger
shows a corresponding message on the display.
The status LEDs and the Power button light up red.
The message shows details of the error, information
about the cause and a remedial measure.
e
Follow the instructions provided for the remedial
measure.
The following overview contains recommendations for dealing with malfunctions that restrict or prevent charging of the vehicle.
A
Status LEDs light up red
B
Error message and cause
C
Remedy
NOTICE
Damage to the
charger
e
If a fault persists or recurs, disconnect the charger
from the mains supply and contact a qualified
electrician. Porsche recommends that you use
a certified Porsche service partner.
Situation
Recommended action
The display (screen, status LEDs, Power button) has stopped
working completely.
e
Disconnect the charger from the mains supply and have it replaced.
e
Have the domestic installation checked by a qualified electrician.
The display is blank, the status LEDs do not change colour
and the Power button lights up red.
e
The charger is overheated. Disconnect the charger from the mains supply and allow it to cool
down slowly without the use of auxiliary equipment.
e
If the error persists, have the charger replaced.
Restricted operation or charging not possible (message
on display).
e
Make sure that the supply cable and vehicle cable are connected to the control unit at the correct
side and are plugged into the connections correctly.
e
Make sure that the charger is within the permitted temperature range.
Refer to chapter “Technical Data” on page 41.
e
Acknowledge any error message that appears.
e
Restart the charger. Press the Power button for at least 10 seconds to restart.
The charging current is too low (message on display).
e
The home network is overloaded. Switch off other higher electrical loads.
9Y0.012.003.A-EU.book Page 36