PORSCHE DESIGN PDT60, User Manual

Page: 16 / 17

9 Frequently asked
questions
My Bluetooth headset does not turn on.
The battery level is low. Charge the headset.
I cannot pair my Bluetooth headset with my
Bluetooth device.
The Bluetooth is disabled. Enable the Bluetooth
feature on your Bluetooth device and turn on the
Bluetooth device before you turn on the headset.
Pairing does not work.
• Put both earpieces into charging box.
• Make sure you have disabled the
Bluetooth function of any previously
connected Bluetooth devices.
• On your Bluetooth device, delete
“Porsche Design PDT60” from the Bluetooth
list.
• Pair your headset (see ‘Pair the
headset with your Bluetooth device
at the first time’ on page 6).
The Bluetooth device cannot find the headset.
• The headset may be connected to a
previously paired device. Turn off the
connected device or move it out of
range.
• Pairing may have been reset or the
headset has been previously paired
with another device. Pair the headset
with the Bluetoot device again as
described in the user manual. (see
‘Pair the headset with your Bluetooth
device at the fist time’ on page 6).
My Bluetooth headset is connected to a Bluetooth
stereo enabled mobile phone, but music only plays
on the mobile phone speaker.
Refer to the user manual of your mobile phone.
Select to listen to music through the headset.
The audio quality is poor and crackling noise can be
heard.
• The Bluetooth device is out of range.
Reduce the distance between your
headset and Bluetooth device, or
remove obstacles between them.
• Charge your headset.
The audio quality is poor when streaming from the
mobile phone is very slow, or audio streaming does
not work at all.
Make sure your mobile phone not only supports
(mono) HSP/HFP but alos supports A2DP and is
BT4.0x (or higher) compatible (see ‘Technical data’
on page 10).