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V. Warranty
Poolstar products have been inspected and found free of defects prior to leaving the factory.
Poolstar warrants this product against defects in material and workmanship for a period of two (2) years.
The warranty period begins on the date of purchase and Poolstar requires presentation of the original
proof to purchase to ascertain the date. According to the article concerned, the guarantee only provides
for the replacement of defective parts in the workshop or the sending of the parts to the customer’s home.
Replacement products or repaired parts will be warranted for only the unexpired portion of the original
warranty.
Shipping cost policy
The return of defect parts to the authorized service center is at the charge of the owner. On warranty
period, the return is at the charge of service center.
Warranty policy
This limited warranty does not apply to any defect resulting from negligence, accident, misuse, or other
reason beyond Poolstar’s reasonable control, included but not limited to: normal wear and tear, negligence
or failure to follow the product instructions, improper or inadequate maintenance; connection to improper
power supply; chemical water damage, loss of pool water, unauthorized product modification or repair;
use for commercial purpose; fire, lightening, flood or other external causes.
This warranty is valid only in the country of purchase in such countries where Poolstar sells and services
the same model with identical technical specifications.
Warranty service outside the country of purchase is limited to the terms and conditions of the correspon-
ding warranty in the country of service. Where the cost of repairs or replacement is not covered by this
warranty, Poolstar will advise the owners and the cost shall be charged to the owner.
This warranty only applies to the original purchaser and terminates upon any transfer of ownership.
All repairs of which warranty claims are made must be pre-authorized by a Poolstar service center.
All the authorized selling dealer is responsible for all in-field service work carried out on your Poolstar
product. Poolstar will not be liable for results of cost of workmanship from unauthorized service person.
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