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7. Repairs

7.2  List of faults

Code

Fault

Possible causes

Action

03

Flow sensor malfunction

Insufficient water in heat exchanger

Check your water circuit operation and the opening of the By-Pass 

valves

Sensor disconnected or defective

Reconnect or replace sensor

04

Antifreeze protection

Protection activated when the ambient temperature is too low and 

the unit is on standby

No intervention is necessary

05

High pressure protection

Insufficient water flow

Check water pump operation and openings of By-Pass inlet/outlet 

valves

Excess refrigerant gas

Readjust the refrigerant volume

Defective 4-way valve

Replace the 4-way valve

High pressure switch disconnected or defective

Reconnect or replace high pressure switch

06

Low pressure protection

Insufficient refrigerant gas

Readjust the refrigerant volume

Defective 4-way valve

Replace valve

Low pressure switch disconnected or defective

Reconnect or replace low pressure switch

09

Connection problem between PCB and wired

remote control

Bad connection

Check wiring connections between remote control and PCB

Defective wired remote control

Replace remote control

Defective PCB

Replace PCB

10

Connection problem between PCB and inverter

module

Bad connection

Check wiring connections between PCB and inverter module

Defective inverter module

Replace inverter module

Defective PCB

Replace PCB

12

Vented air temperature too high

Insuffcient refrigerant gas

Readjust the refrigerant volume

15

Water intake temperature sensor malfunction

Sensor disconnected or defective

 Reconnect or replace sensor

16

Outside coil temperature error

Sensor disconnected or defective

 Reconnect or replace sensor

18

Vented temperature error

Sensor disconnected or defective

 Reconnect or replace sensor

20

Inverter module protection

Defective inverter module

Power off the heat pump and restart

Replace inverter module

Compressor is defective

Replace the compressor

21

Ambient temperature error

Sensor disconnected or defective

Reconnect or replace sensor

23

Water temperature at outlet too low for cooling

mode

Insuffcient water fow

Check water pump operation and openings of By-Pass inlet/outlet

valves

27

Water outlet error

Sensor disconnected or defective

Reconnect or replace sensor

29

Backed temperature error

Sensor disconnected or defective

Reconnect or replace sensor

32

Outlet temperature too high for heating mode

protection

Insuffcient water fow

Vérifiez la bonne circulation de l’eau dans la pompe à chaleur, et 

l’ouverture des vannes entrée/sortie du By Pass

35

Compressor current protection

The speed of compressor is too high

Compressor will be lower the speed auto

Water temperature is too high

Check water pump operation and openings of By-Pass inlet/outlet

valves

Ambient temperature is too high, air volume is too little

Check the fan is working properly and the air inlet is unobstructed

42

Inside coil temperature error

Sensor disconnected or defective

Reconnect or replace sensor

7.3 Errors

Code

Anomalies

Causes possibles

Actions

1

IPM excessive current

IPM module failure

Replace the inverter module

2

Compressor failure

Compressor failure

Replace the compressor

16

DC bus voltage too low

Input voltage too low/PFC module failure

Check input voltage/replace module

260

AC input voltage to high

Input three-phase unbalance   

Check input the 3-phase voltage

264

AC input voltage too low

Input voltage too low

Check input voltage

288

IPM temp too high

Fan motor failure/Air duct blockage

Check fan motor/air duct

Summary of Contents for Poolex Silverline FI 120

Page 1: ...INSTALLATION AND USER MANUAL for your heat pump www poolstar fr Models 70 90 120 150 200 SILVERLINE FI...

Page 2: ...into the surrounding area Before starting work the environment of the equipment should be checked to ensure that there is no risk of flammability No smoking signs must be posted 6 Ventilated area Make...

Page 3: ...sult of many years of research in the field of design and production of heat pumps for swimming pools Our aim is to provide you with an exceptional high performance quality product We have produced th...

Page 4: ...and does not exceed the maximum limits authorised for this particular product In the event of a defect and or malfunction of the heat pump the electricity supply must be discon nected and no attempt m...

Page 5: ...l connection 17 4 Use 18 4 1 Wired remote control 18 4 2 Remote control display 19 4 3 Mode setting 19 4 4 Temperature setting 19 4 5 Parameter checking and setting 19 4 6 Current time setting 20 4 7...

Page 6: ...are of all the instructions in the heat pump s installation manual as well as the technical specifications Under no circumstances install the equipment close to a source of heat combustible materials...

Page 7: ...Check the water flow rate every month and clean the filter if necessary During cleaning Switch off the equipment s electricity supply Close the water inlet and outlet valves Do not insert anything int...

Page 8: ...irective High performance with up to 80 energy savings compared to a conventional heating system Clean efficient and environmentally friendly R32 refrigerant Reliable high output leading brand compres...

Page 9: ...OP Coeff of performance 6 4 4 6 6 3 4 4 7 6 4 5 7 5 4 5 8 0 4 5 Air 1 35 C Water 2 27 C Cooling capacity kW 3 24 4 0 5 20 6 52 8 73 Consumption kW 0 81 1 04 1 27 1 59 2 15 EER Coeff of performance 3 8...

Page 10: ...10 2 4 Unit dimensions 2 Description Dimensions en mm D A B G E C F Silverline FI 70 90 120 150 200 A 865 945 1143 B 656 656 756 C 103 93 71 D 260 330 350 E 27 27 27 F 829 909 1107 G 343 343 363...

Page 11: ...gauge 5 Water Flow Switch 6 Heat exchanger 7 Right side panel 8 gas pipe 9 Electrical control box 10 Electrical box cover 11 pressure switch hp bp 12 Compressor 13 Front panel 14 Fan blade 15 Fan moto...

Page 12: ...necessary the unit may be raised by using suitable mounting pads designed to support its weight 5 Check that the unit is properly ventilated that the air outlet is not facing the windows of neighbouri...

Page 13: ...opening located under the pump In order to minimise the noise pollution associated with heat pump vibrations it can be positioned on vibration absorbing pads To do this you simply have to position a p...

Page 14: ...or at least 2 hours before putting the hydraulic circuit into water 3 6 Hydraulic connection WARNING Installation must be carried out by a qualified engineer This section is provided for information p...

Page 15: ...hat the water in the system is clean thus avoiding the operational problems associated with dirt or clog ging in the filter 3 Installation Half open valve Open valve Key TOWARDS THE POOL Filtration Pu...

Page 16: ...sential to connect the phases in the correct sequence If the phases are inverted the heat pump s compressor will not work In places open to the public it is mandatory to install an emergency stop butt...

Page 17: ...f circulating pump Depending on the type of installation you can also connect a circulating pump to terminals P1 and P2 so that this operates in tandem with the heat pump 3 Installation 3 8 Electrical...

Page 18: ...t Temperature setting Setpoint and water inlet temperature 4 1 Wired remote control Before starting ensure that the filtration pump is working and that water is circulating through the heat pump SET I...

Page 19: ...T 1 2 ON OFF TEMP HUM h MIN F AUTO FAN h MIN F and SET IN NO ROOM VALUE OUT 1 2 ON OFF TEMP HUM h MIN F AUTO FAN h MIN F then SET IN NO ROOM VALUE OUT 1 2 ON OFF TEMP HUM h MIN F AUTO FAN h MIN F to c...

Page 20: ...AUTO FAN h MIN F and SET IN NO ROOM VALUE OUT 1 2 ON OFF TEMP HUM h MIN F AUTO FAN h MIN F to adjust the minutes Step 4 Press to SET IN NO ROOM VALUE OUT 1 2 ON OFF TEMP HUM h MIN F AUTO FAN h MIN F t...

Page 21: ...nter timer ON 1 hour setting press SET IN NO ROOM VALUE OUT 1 2 ON OFF TEMP HUM h MIN F AUTO FAN h MIN F and SET IN NO ROOM VALUE OUT 1 2 ON OFF TEMP HUM h MIN F AUTO FAN h MIN F to modify the value o...

Page 22: ...20 20 C 1 C Adjustable F0 Heating temperature difference before start 0 C 18 C 5 C Adjustable F1 Heating temperature difference before stop 0 C 18 C 5 C Adjustable F2 EEV adjust period 10 60 s 15s Ad...

Page 23: ...ng 50 300 80P Adjustable P19 Reserve P20 Forced recycle refrigerant OF OFF ON ON OF Adjustable P22 Heating maximum setting temperature 35 60 C 40 C Adjustable P23 Heating minimum setting temperature 1...

Page 24: ...er 2 Activate the circulating pump if it is not servo controlled 3 Check the By Pass opening and the control valves 4 Activate the heat pump by pressing once on SET IN NO ROOM VALUE OUT 1 2 ON OFF TEM...

Page 25: ...go into safe mode This means that there has been a leakage of refrigerant and that you must call a qualified technician to replace it 5 4 Antifreeze protection When the heat pump is on standby the sys...

Page 26: ...irculating pump is servo controlled by the heat pump drain this also 6 Maintenance and servicing 6 1 Maintenance and servicing Cleaning The heat pump s casing must be cleaned with a damp cloth The use...

Page 27: ...ken Fault code examples 7 1 Breakdowns and faults WARNING Under normal conditions a suitable heat pump can heat the water in a swimming pool by 1 C to 2 C per day It is therefore quite normal to not f...

Page 28: ...place sensor 18 Vented temperature error Sensor disconnected or defective Reconnect or replace sensor 20 Inverter module protection Defective inverter module Power off the heat pump and restart Replac...

Page 29: ...mp sensor Discharge temp sensor Outlet Water sensor Suction temp sensor High pressure switch Water flow switch Display CN1 CN3 CN7 CN6 CN11 Power supply 220V CN9 ACN ACL L N P2 P1 Reactor CM U V W U V...

Page 30: ...new purchase Your heat pump has reached the end of its life and you wish to dispose of it or to replace it Do not throw it in the rubbish bin A heat pump must be disposed of separately with a view to...

Page 31: ...mical agent that is unsuitable for the pool Malfunction or damage arising from conditions that are unsuitable for the equipment s purposes of use Damage arising from negligence accident or force majeu...

Page 32: ...www poolstar fr ASSISTANCE TECHNIQUE www poolex fr 01 2020...

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