18
8. Trouble shooting
Problem
Possible Cause
Remedy
Cleaner does not
capture the de-
bris
Battery is running
out
Charge the battery again, When full charged,
battery can work for 45-60min.
Impeller is jammed Power off the cleaner and visually check the gap
in middle of the cleaner to see if the impeller is
jammed.
Impeller is broken
For impeller replacement, contact the after sales
service at www.netspa.eu.
When the filter bag
is full
Detach the filter basket and filter bag, and clean
them.
Garbage flow
-
ing out from the
transparent suc-
tion head part
The soft rubber of
the rear impeller is
broken
The soft rubber of rear impeller is like a door
in case the garbage in the filter bag will flow
backwards into impeller and the cover of
transparent suction head part.
Garbage flow out
from the rear fil
-
ter bag
Filter sock is
damaged
Replace a new filter sock.
Cleaner cannot
be recharged
Battery is dead
For battery replacement, contact the after sales
service at www.netspa.eu.
The charger is out
of order
For proper transformer, contact the after sales
service at www.netspa.eu.
WARNING!
Using wrong charger will result
in damaging the cleaner / battery and void the
warranty.
