15
Rectangular Steel Frame Pool
TROUBLESHOOTING GUIDE
PROBLEM DESCRIPTION
CAUSE
REMEDY
FILLED
POOL IS NOT
ROUND
• Pool has taken
on an oval,
rectangular or
“egg-like” shape.
• Pool appears to
slope to one side
or pool water
depth is uneven.
• Wrinkles in bottom of liner
were not adequately smoothed
out prior to filling.
• Side walls were not properly
“pushed out” as pool was filled,
causing circumference of top
ring to be outside that of the
pool's side walls.
• Pool is resting on bumpy or
sloping ground.
• Drain pool to a 1” water depth
and then smooth out as many
wrinkles as possible.
• Drain pool to a 1” water depth
and then push out side walls until
they are outside of the
circumference of the top ring.
• Make sure ground underneath
pool is very flat, level and free of
any mounds of soil.
COLORED
WATER
• Water turns blue,
brown, or black
when first treated
with chlorine.
• The chlorine is oxidizing
minerals in your water. This
commonly occurs with water
from different sources.
• Adjust pH to recommended
level.
• Run filter until water is clear.
• Regularly clean cartridge.
PARTICALS
SUSPENDED
IN WATER
• Water looks
“milky” or cloudy.
• “Hard Water” caused by an
elevated pH.
• Chlorination is inadequate.
• Foreign debris in water.
• Bathers are not cleaning
their feet prior to entering
pool.
• Adjust pH. Check with a
swimming pool supply retailer
for correct water treatment.
• Ensure proper chlorine level.
• Clean or replace your filter.
• Spray off dirt with a high-
pressure hose before entry.
PERSISTENT
LOW WATER
LEVEL
• Pool appears to
be losing water on
a daily basis.
• Tear or hole in pool liner.
• Tear or hole in a filter pump
hose.
• Hose clamps are too loose.
• Evaporation from high
summer temperatures.
• Locate damage and repair
with the included patch kit.
• Repair or replace hoses.
• Tighten all hose clamps.
• Keep pool covered when not
in use.
ALGAE
• Water has greenish
tint.
• Green, brown or
black spots appear
on pool liner.
• Pool bottom is
slippery and/or an
unpleasant odor is
present.
• Algae is present.
• Apply “shock” treatment
(super-chlorinator). Check pH
and adjust to an appropriate level
per your local pool supply
retailer.
• Vacuum or lightly scrub pool
liner.
• Test water often to maintain
proper chlorine levels.
POOL
WATER IS
COOL
• Water is not
warming to a
comfortable
swimming
temperature.
• Pool was set up in an
excessively shady or tree
lined area.
• Heat is escaping from pool
water.
• Relocate pool to a more open
location where it can get
maximum exposure to sunlight
during peak daylight hours.
• Keep your pool covered
whenever it is not in use.
