14
This Product Has A Built-In Real-Time Monitoring System, Which May Cause The Shut
Down Product Due To Starting Internal Protection System. The Events That May Cause
The Protection System To Start May Be Overcharge, Over Discharge, High Temperature,
Low Temperature, Over Current, And Short Circuit. In Order To Solve The Problem
Quickly, Please Remove All The Electrical Equipment, Keep The Temperature Of
Product Standing Within The Normal Temperature, And Charge The Product For 5-10
Minutes, Also Check If There Is Any Fault In The Electrical Equipment. Then Re-Start
The Product.
9.4 The Product Cannot Be Charged.
Solution
：
(1) Check If The Electrical Parameter Of Charging Are Within The Charging Range Of This
Product.
(2) Check If The Current Device Has Started Temperature Protection Because The
Temperature Is Too High Or Too Low.
10. After-Sales Service
The Guideline For The Warranty:
If The Product Happens Failure, Please Follow The Instructions. If You Still Can't Solve
The Problem, Please Contact Our After-Sales Service Personnel. When Contacting The
After-Sales Service Personnel, Please Provide The Following Information: Product
Model, Date Of Purchasing, Contact Number, Detailed Address, Description For Product
Failure. Please Cooperate With And Answer The Detailed Inquiries From Our After-Sales
Service Engineers, Including On-Site Conditions, Fault Performance Status,
Frequent/Incidental Accidents, And Incorrect Operation Procedures, So That Our
Company's After-Sales Engineers Can Find Out The Reasons And Then Reply (Or
Guide) The Users How To Solve Product Failures. If The Problem Still Cannot Be Solved,
Please Contact Your Dealer.
The Warranty Period Is 12 Months From The Date Of Sale;
During The Warranty Period, The Defects In Materials And Workmanship And
Damage Caused By Non-Artificial Reason, The Company Will Provide Repair Free Of
Charge And Replacement Parts, The Parts Are Owned By Our Company;
During The Warranty Period, The Following Conditions Cannot Be Used For Free
Maintenance Services:
Open The Product Privately;
Damage To The Surface Coating And Appearance Is Not Covered By The Warranty.
The User Did Not Follow The Instructions.
Failure Or Damage Caused By Accidents, Man-Made, Environmental And Other Factors
(Mis-Operation, Collision, Unreasonable Voltages, Dampness.).
The Outer Packing And Accessories Of Product Are Not Covered By The Warranty.
