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SIP 3.2.2

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November 2009

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1725-16823-001 Rev. A

Deployment Guide for the
Polycom® VVX™ 1500 D
Business Media Phone

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Summary of Contents for VVX 1500 D

Page 1: ...SIP 3 2 2 November 2009 1725 16823 001 Rev A Deployment Guide for the Polycom VVX 1500 D Business Media Phone...

Page 2: ...es or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be...

Page 3: ...configure customize manage and troubleshoot Polycom SoundPoint IP SoundStation IP and VVX phone systems Technical Bulletins which describe workarounds to existing issues and provide expanded descript...

Page 4: ...Deployment Guide for the Polycom VVX 1500 D Phone iv...

Page 5: ...face 2 7 Setting Up the Provisioning Server 2 10 Deploying Phones From the Provisioning Server 2 12 Upgrading the Phone s Software 2 16 Locating the Latest Software 2 16 Downloading New Software to th...

Page 6: ...de for the Polycom VVX 1500 D Phone vi Security sec A 5 Microbrowser mb A 6 Per Phone Configuration File A 6 Registration reg A 7 B Miscellaneous Administrative Tasks B 1 Setting Up an FTP Server B 1...

Page 7: ...o Setting Up the Provisioning Server on page 2 10 Deploying Phones From the Provisioning Server on page 2 12 and Configuration Files on page A 1 Troubleshooting any issues with the phone Refer to Trou...

Page 8: ...Three way audio conference with management options join split mute Mid call video audio negotiation Electronic hookswitch with supported headsets Enhanced feature keys and configurable soft keys Audi...

Page 9: ...Overview 1 3...

Page 10: ...Deployment Guide for the Polycom VVX 1500 D Phone 1 4...

Page 11: ...om ring tones and local audio and video conferencing With the Polycom VVX 1500 D phone you can now have connectivity to any native H 323 video environment using the H 323 protocol For the package part...

Page 12: ...application version running on the phone press the Menu key and then select Settings Status Platform Application Main Refer to Upgrading the Phone s Software on page 2 16 For more information on conf...

Page 13: ...s Before you can allow users to place and answer calls you must make some basic configuration changes This section provides information for making configuration changes for Time and Date Display Brows...

Page 14: ...ugh the Menu key by selecting Applications Two instances of the Browser may run concurrently An instance with standard interactive user interface An instance that does not support user input but appea...

Page 15: ...om RMX 1000 H 323 SW 1 1 1 8787 Polycom RMX 2000 H 323 SW 4 0 2 7 Polycom HDX 9000 series SIP ISDN H 323 SW 2 5 0 6 Polycom HDX 8000 SIP ISDN H 323 SW 2 5 0 6 Polycom HDX 7000 SIP ISDN H 323 SW 2 5 0...

Page 16: ...he H 323 protocol is used If both are defined then the one that is defined first is used For example if dir corp attribute 4 type is SIP_address and dir corp attribute 5 type is H323_address then the...

Page 17: ...e phone s IP address as the browser address You will be prompted for the web interface username and password A web page similar to the one shown below appears Note Blind transfer call recording pictur...

Page 18: ...page similar to the one shown below appears d Make the desired configuration changes For example verify that H 323 Protocol is enabled e Select the Submit button The phone will reboot Note You must s...

Page 19: ...below appears g Make the desired configuration changes For example under Line 2 enable H 323 Protocol set the Gatekeeper Address to 172 23 31 144 set Display Name to Bob Smith set Address to 0222465...

Page 20: ...ioning server depends on several factors including the phone model and whether the BootROM or SIP application stage of provisioning is in progress By default the phones are shipped with FTP enabled as...

Page 21: ...he distribution The Release Notes can be found at http www polycom com support video business_media_phones vv x1500d html 3 Start the FTP server and configure it to accept requests from the phone In t...

Page 22: ...er to Configuration Files on page A 1 Deploy Polycom VVX 1500 D phones by 1 Creating a Per Phone Configuration File 2 Creating an Application Configuration File 3 Creating a Master Configuration File...

Page 23: ...per phone configuration file For example Creating an Application Configuration File To create an application configuration file 1 Create an application configuration file by using the sip cfg file fr...

Page 24: ...Deployment Guide for the Polycom VVX 1500 D Phone 2 14 2 Add contents to the application configuration file For example...

Page 25: ...the Menu key and select Settings Advanced Reboot Phone When prompted enter the administrator password and press the Enter soft key The phone will reboot The following messages will appear on the scree...

Page 26: ...rmation that is logged refer to Event Logging log on page A 5 You can now instruct your users to start making H 323 calls Upgrading the Phone s Software To upgrade the phone s software you will need t...

Page 27: ...ile as you did in Setting Up the Provisioning Server on page 2 10 Verify that the configuration files you created for Deploying Phones From the Provisioning Server on page 2 12 will work with the new...

Page 28: ...Deployment Guide for the Polycom VVX 1500 D Phone 2 18...

Page 29: ...ions for the Polycom VVX 1500 D phone in an H 323 environment Issues are grouped as follows Calling Polycom VVX 1500 D Display Review the latest Release Notes for the SIP application for known problem...

Page 30: ...he protocol used for each line Symptom Problem Corrective Action The time and date are flashing You have disconnected the phone from the network LAN or there is no SNTP server configured Do one of the...

Page 31: ...n the complete set of configuration parameters available to you in the configuration files refer to the Configuration Files appendix of the latest SIP Administrator s Guide Caution Configuration files...

Page 32: ...You can also make changes to the configuration files through the web interface to the phone Using your chosen browser enter the phone s IP address as the browser address For more information refer to...

Page 33: ...include Protocol voIpProt Specify H 323 protocol server gatekeeper and DTMF signaling parameters User Preferences up Specify call routing parameters Video Settings video Specify the video call rate C...

Page 34: ...eferences up Edit the up parameter as shown below Disable manual protocol routing Video Settings video Edit the video parameter as shown below Set the call rate to your organization s desired value Se...

Page 35: ...the auto routing preferred protocol to H323 Event Logging log By default log level change h323 is set to 4 Minor error graceful recovery The permitted values are 0 to 5 Security sec Edit the H 235 se...

Page 36: ...robrowser parameters as shown below Set the idle display home page URL and refresh rate Set the main browser home page URL and idle timeout Per Phone Configuration File This section covers the paramet...

Page 37: ...uration Files A 7 Registration reg The Polycom VVX 1500 D phone supports six registrations x 1 to 6 Edit the reg parameter as shown below to reflect the registered lines that you want to appear on the...

Page 38: ...Deployment Guide for the Polycom VVX 1500 D Phone A 8...

Page 39: ...e logins and passwords A free and popular server Filezilla Server is available for Windows at http filezilla project org This application has been tested with the SoundStation IP 7000 phone To set up...

Page 40: ...iguration The IP Address of the provisioning server is shown 12 Do the following to configure the phone to point to the IP address of the server a Press the phone s Menu key b Through the menu select...

Page 41: ...uration file 2 13 browser 2 4 changing network configuration B 2 current software phone 2 2 default username password 2 11 deploying phones 2 12 disable time date display 3 2 H 323 protocol 2 4 master...

Page 42: ...Deployment Guide for the Polycom VVX 1500 D Phone Index 2 U upgrading phone software 2 16 user preferences up A 4 username default 2 7 V video settings video A 4 W web interface phone 2 7...

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