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Polycom Desktop V700 Reference Guide

Verify that the power cable

is plugged into the power outlet in the
wall.

Verify that the network cable

is plugged into the network outlet in the
wall. The network cable must be
plugged into the OTN-dedicated
network outlet.

Verify that the Power is turned On

Three power switch on this system

• Two at the back
• One on the front

Power light located along the top of the
unit to the left of the camera. It should
be displayed as orange when system is
on.

Verify that lens cover is open.

If cover is open, screen will show self
view or room image. If cover is closed,
screen will be black.

Place call to site using the directory

Press the directory button on the
remote. Scroll down the list and highlight
the desired location. Press the green Call
button to connect.

Pick up the remote control.
Unmute

your videoconferencing sound

pressing the “Mute” button on the

remote control.

OTN SERVICE DESK 1-866-454-6861

2.2 | OTN Training Services

Summary of Contents for V700

Page 1: ...OTN Training Reference Material Polycom Desktop V700 Reference Guide ...

Page 2: ...deoconferences 1 4 Telemedicine Tools 1 5 Learning Tools 2 0 Equipment Guide 2 1 Equipment Components 2 2 Equipment Guide 2 3 Hooking Up a Laptop 2 4 Framing the Camera 2 5 Equipment Troubleshooting 2 6 Technical Support 3 0 Etiquette 3 1 Etiquette Guidelines 3 2 Presenter Guide 4 0 Contacts 4 1 Useful Contacts ...

Page 3: ...pants only Administrative Videoconferences Team meetings between different sites For example committee meetings all staff announcements or policy discussions Clinical Videoconferences Direct health care provider and patient Indirect healthcare providers discussing specific patients and making a plan of care 3 OTN Training Services ...

Page 4: ...is always seen on monitor Option to dial directly must be scheduled Often for clinical use consultant dials patient Multipoint Videoconferences Three or more sites Uses a bridge program Starts and ends automatically Often used for educational administrative use 4 OTN Training Services ...

Page 5: ...the loudest noise Default mode Must mute if your site is not the presenter Recommended for presentations Multi Screen mode Visual set up where all sites are visible on the screen at the same time Brady Bunch layout 3 1 5 1 etc Mode is selected by the scheduling site 5 OTN Training Services ...

Page 6: ...ents on the Network it is recommended that at least two members of your team be trained in Ncompass OTN Telemedicine Directory The OTN Telemedicine Directory provides Members with an easy way to access Telemedicine consultants and programs It is also a place to promote coordinate and manage services offered via Telemedicine The consultant profile features the types of referrals a consultant accept...

Page 7: ...and build education programs Please visit www learning otn ca for more details OTN Webcasting Centre Webcasting refers to the process where an educational videoconference session is broadcast over the OTN network and the web Internet at the same time There are two kinds of webcasts o Live Webcasts Participants can log on to their computer and view the live videoconference session at the same time ...

Page 8: ...tem If the codec is switched off then no videoconferencing is possible The codec derives its name from the functions that it serves It both codes video signals that are sent to the other sites as well as de codes video signals that it receives from the far sites Monitor The monitor is purely a display screen and works in conjunction with the codec Consequently it is important to emphasis that if t...

Page 9: ...f the monitor speakers as this will create unnecessary feedback Network and Power The network cable has to be plugged into a dedicated OTN jack If you plug the network cable into a regular network jack then the system will not work Consequently you need to know precisely where the OTN jacks are located before moving the system to different locations For the clinical cart use the Uninterrupted Powe...

Page 10: ...ng the top of the unit to the left of the camera It should be displayed as orange when system is on Verify that lens cover is open If cover is open screen will show self view or room image If cover is closed screen will be black Place call to site using the directory Press the directory button on the remote Scroll down the list and highlight the desired location Press the green Call button to conn...

Page 11: ... zoom button is used to move the camera in out Volume The volume button increases decreases the incoming volume Far Near The far near buttons are used to switch between far and near camera modes Mute The mute button mutes the outgoing sounds from your site Auto The auto feature should be disabled and is not supported Camera The camera button will allow the user to select other input devices i e th...

Page 12: ...n F4 or Fn F7 or Fn F8 To return to the camera view Press the purple Graphics button again 5 2 3 4 To display the desktop Press the purple Graphics button TROUBLESHOOTING If the desktop still does not appear on the screen you need to change the resolution of your computer Select 1024 X 768 for the best results 1 BEST PRACTICE Make sure to switch between the desktop and camera view for more interac...

Page 13: ...itor in half The subject s face should be in the upper half of the screen and the framing should be centered The subject s face should be close enough that you could recognize them on the street or bus However if the camera framing is too close it could make the person feel self conscious In addition if the framing is too close the subject might move out of frame easier Lighting and Background Alw...

Page 14: ...ume and make sure that their microphones are placed away from the system and monitor speakers I cannot see the other site Verify that your monitor is turned on and the privacy shutter is opened Make sure that the other site has their camera positioned correctly Call OTN Service Desk if the above has been checked and the problem persists My monitor is displaying black and white no color Check that ...

Page 15: ...able is broken or missing You cannot find the remote control You do not know which network jack to plug into Contact OTN Service Desk when Call does not connect Video camera problems Call quality is poor Call drops and you are unable to reconnect OTN Service Desk Support Hours Mon Fri 7 00 AM to 7 00 PM Please Call 1 866 454 6861 15 OTN Training Services ...

Page 16: ...udio delay pause and wait for a longer than normal period if you want to be able to hear comments or are expecting a response from other sites Reduce background noise Avoid unnecessary tapping rustling of papers and side conversations when your site is speaking as this will add audio noise at the receiving sites Enhance video display Avoid rapid movements or erratic hand gestures Avoid wearing clo...

Page 17: ... 1 inch margin on all borders Limit the amount of words per slide o Use no more than five bullets of information per slide o Use brief phrases instead of sentences Keep any graphics simple o Use simple bold tables like pie charts or bar graphs o Avoid complex tables and scatter plots Use a consistent font size o At least 30 point font for text and 44 for headings Select a simple clear and bold fon...

Page 18: ...to OTN customers by providing technical support before during and after videoconferences 1 866 454 6861 option 2 customersupport otn ca Training Team Provide live training sessions to new OTN customers that focus on knowledge acquisition and application training otn ca Privacy Officer Contact OTN s Privacy Team if you experience a privacy breach at your site privacy otn ca 18 OTN Training Services...

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