For more information
Support: 0845 075 72 71
Sales: 0800 2 944 344
www.excellworkspace.com
www.excellgroup.com
Call Forward all Calls
Lift handset, dial *72. You will be prompted for the
destination number, once entered a voice will confirm
this has been activated. To deactivate, lift handset and dial
*73. Once again this will be confirmed by voice prompt.
Call Forward on Busy
Lift handset, dial *90. You will be prompted for the
destination number, once entered a voice will confirm
this has been activated. To deactivate, lift handset and dial
*91. Once again this will be confirmed by voice prompt.
Call Forward no Answer
Lift handset, dial *92. You will be prompted for the
destination number, once entered a voice will confirm
this has been activated. To deactivate, lift handset and dial
*93. Once again this will be confirmed by voice prompt.
Call Redial
Press
to display the Placed Call list. Press
and
or hold down
and
to scroll to search
for the desired number, and then press the
Dial
key
again.
Voicemail
If there is a red light on your handset or you are getting a
broken dial tone, you have a new voice message.
If you are accessing your voicemail internally:
Press the
•
Msgs
soft key
Follow voice prompts to listen to messages
•
If you are accessing your voicemail externally:
Dial your full telephone number. When you hear
•
your voicemail greeting, press the * key and follow
the voice prompts
Voicemails can be delivered via email if required, contact
Support for more information.
Expired Passcode
Your default passcode is 2580, you will be prompted to
change this when you first access your voicemail.
Your voicemail passcode will automatically expire after 30
days for security reasons. When accessing your voicemail
after this period you will be informed that your passcode
has expired, keep listening to the voice prompts for
instructions on setting a new one.
Ring tones
You can select different rings to match your preferences
and distinguish between calls on lines.
To change the incoming ring:
Press
•
Select
•
Settings
, followed by
Basic
, and then
Ring
Type
Using
•
and
, highlight the desired ring type.
Press the
Play
soft key to hear the selected ring type
Press the
•
Select
soft key to change to the selected
ring type
Press
•
or
repeatedly to return to the
idle display
If you select Silent ring, press the Line key or
Answer
soft
key to answer incoming calls.
Emergency Calls
Lift handset, dial 999.
Features can be configured from anywhere with access
to the Internet by visiting http://phones.2i3.net/excell.
Our support department will be able to provide you
with usernames and passwords.
