Polycom RSS 2000 Getting Started Manual Download Page 24

 

Known Limitations;  

Subject  

Description  

Overlapping names  The monitor screen displays an overlapping names of VSX8000 and RSS in a MGC meeting 

room 

VSX 5000-8000 
Interoperability 

The RSS2000 support the VSX 5000-8000 when the VSX is set to motion (Not Sharpness 
nor Promotion) 

RMX 2000 
Interoperability 

The RMX 2000 connects secondary to the RSS2000 in the rate of 64Kbps (No support for 
G.728 at the RMX 2000 (RMX 2000 connect to the HDX and VSX at G.729A in 64K which is 
not supported by the RSS2000)) – recording at this low video rate is not recommended in 
any case. 

RMX 2000 
Interoperability 

While RSS2000 is connected to RMX2000 in SIF when the RMX is set to Sharpness , an 
archive of it is tagged as H.264 SD. 

ViewStation 
Interoperability 

ViewStation show blue then green screen at the beginning of a connection to RSS2000 

IVRs 

When recording an IVR message – it’s require to add additional 1 second of silence for each 
recording, to prevent message truncation with VSX and Viewstations 

Maximum frame 
rate for recording 
and playback 

Maximum frame rate for recording and playback in the recording room is 20 fps in H.264 
and 25 fps in H.261/H.263 
 

Point to Point 
recording 

HD is not supported in Point to Point recording. When using an HD endpoint it’s 
recommended to dial directly to the recording room [RSS2000 Prefix][Recording Room 
Prefix] and not to connect to the Recording room via the H323 Menu. 

Embedded 
Multipoint on the 
VSX 

When recording a multipoint on a VSX – first connect the endpoint to the VSX and only than 
connect to the RSS2000 
 

Sony HG90 
version: 
2.11 Beta 
Interoperability 

Sony HG90 can connect in HD only. The RSS2000 menu is in CIF (Not in HD) as so the HG 
90 will connect as secondary. 

H239 Content 
resolution 

The RSS2000 support H263 content (Not H264) – as most endpoint currently support H263 
content – in order to prevent interoperability issue, when playing back the stream (In H323) 
the RSS will not support H264 content (Lower common nominator) 
 

Econf integration  

France Telecom eConf can not get video from RSS 

Aethra X7 
integration  

Connect Aethra X7 to RSS2000 @1920K ,the X7 sends 720p, but receives CIF from the 
RSS2000. 
RSS2000 can only support CIF/SIF for menu . 

RMX 2000 
integration 

HD Recording with the RMX 2000 is supported only on full screen layout 

2CIF/2SIF support  

RSS can not encode 2CIF/2SIF  as a standard resolution when transforming to WMV file  , 
the WMV file is not correct resolution , just keep same scale with 2CIF or 2SIF , so the 
anemographic video will be showed on PC  .  
Disable promotion on the VSX when working with the VSX 

LAN Setting 

The same LAN Speed need to be forced on the RSS side and in the switch side.   

Stereo support   

SIREN 22 Stereo is supported for H323 Playback. When playing the archive using windows 
media player  - the archive will be played in mono.  

 

RSS takes a while to respond to a "stop recording" action at endpoint  , can not end and 
play IVR immediately . 

 

RSS2000 Can not support 2CIF live streaming , will convert to WMV off line .

 

 

HD Endpoint 
Embedded MP 
integration  

There is a limitation here , if you enable  HD capacity of RSS , when it become the first 
participant to connect HD endpoint with MP , HD endpoint will send HD video format , but 
once the second endpoint to join the conference , HD endpoint will send CIF format video to 
RSS , if you start recording before changing to CIF format , it means RSS will save 720P 
and CIF format video in one WMV file , WMV file can not support this , it will encode error . it 

DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes                    

 

Summary of Contents for RSS 2000

Page 1: ...let Use a regulating uninterruptible power supply UPS to protect the RSS2000 unit from power surges and voltage spikes and to keep it operating in case of a power failure Hardware Specification Pentiu...

Page 2: ...lling the RSS2000 1 Place the RSS2000 unit on a stable flat surface in the selected location 2 To connect to the power source insert the power cable into the Power connector on the rear panel of the M...

Page 3: ...to change the initial IP address of the sytem 1 Via a cross over lan cable 2 Via a RS232 or Telnet Console Changing the initial IP address via a cross over lan cable 1 Connect a cross over lan cable t...

Page 4: ...system User name administrator Password polycom 5 Go to system configuration IP setting and modify the IP address You can set a static IP or choose DHCP Click the save button and then reset the system...

Page 5: ...show all available commands Changing the IP Address set lan1 static 172 21 100 20 mask 255 255 224 0 gw 172 21 96 254 Reset Password back to polycom A user may reset the password of the administrator...

Page 6: ...wed multicast 2 streams can be viewed using the RSS2000 Multicast Viewer The archives must be enabled for multicast streaming See the User Guide for details Clustering How many RSS2000 devices can be...

Page 7: ...and archives 1 Open an outbound UDP port range matching what is used by Windows Media Player or open all UDP ports outbound from RSS2000 to effectively bypass the firewall for outbound traffic Also op...

Page 8: ...Figure 1 DOC2207B RSS2000 V3 0 1 Getting Started Guide Release Notes...

Page 9: ...Figure 2 DOC2207B RSS2000 V3 0 1 Getting Started Guide Release Notes...

Page 10: ...ss RSS2000 V3 x includes two type of activation keys Keycode definition Package Name Description K keycode Option Activation Basic Multicast Clustering U keycode New Version activation Will not affect...

Page 11: ...options Basic Clustering and or Multicast Keep this keycode in your records After entering the K Keycode in the RSS2000 web UI activation screen the user will need to go back to the PRC and generate...

Page 12: ...y code permitting activation of Version 3 x software This keycode will also need to be entered in the product activation section on the RSS2000 Web UI After entering both the K Keycode AND the U keyco...

Page 13: ...Basic Multicast Clustering U keycode New Version activation Will not affect the current installed options NOTE z For an RSS2000 running version 1 0 K keycode and U keycode are both needed z For an RS...

Page 14: ...Note For more details on the file download process please read the RSS2000 Version 3 User Guide 2 Activate RSS Keycode a After rebooting and waiting 5 minutes log into the RSS and browse to the System...

Page 15: ...hased they will not display as activated Note At this point the RSS can support English Chinese and Japanese languages If you want additional language options you need to download and install the seco...

Page 16: ...S Keycode a After rebooting and waiting 5 minutes log into the RSS and browse to the System Information Product Activation page b Paste the U Keycode and click save c Paste the K Keycode and click sav...

Page 17: ...s If you want additional language options you need to download and install the second package with additional language options For additional language options installation please refer to Additional L...

Page 18: ...status Go to System information Product Information page Ensure that the version number Activation Status V3 0 Key code activation and any expected options are properly displayed Note on multicast an...

Page 19: ...itional language support 1 Click on Start Run Enter telnet 172 21 103 127 23 without quotation marks and Click OK NOTE The IP address above is for EXAMPLE ONLY Please replace it with your RSS2000 IP a...

Page 20: ...nguages you will need to refresh the image The unknown version image does not have full support for additional languages please contact your service provider for assistance modifying the image version...

Page 21: ...hen dialing into RSS 5 The playback image of an archive recorded by VSX at 768K is not properly proportioned on the PC screen 6 The example shown for the CALLANDPLAY API command p 96 of 98 in the API...

Page 22: ...e player is not supported Some third party media player such as Media Player Classic MPC and VLC can also be used but they were not tested and are not supported Archive playback Archive playback with...

Page 23: ...l with 10 H323 connections 2 Hunting is only supported with PathNavigator SE2000 RADVISION GK and Cisco GK Streaming without recording cannot pause When using the Streaming Without Recording function...

Page 24: ...n HD as so the HG 90 will connect as secondary H239 Content resolution The RSS2000 support H263 content Not H264 as most endpoint currently support H263 content in order to prevent interoperability is...

Page 25: ...n RSS is speaker customer can control RSS by FECC but once speaker change to other participant it will be back never so customer can not control RSS by FECC 2 When RSS dial into endpoint MP if you pre...

Page 26: ...an HDX endpoint some video artifacts may be observed Distortion freezing in converted video using media tool kit After converting an HD archive to H 263 using the media tool kit and uploading the con...

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