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Initial System Configuration 

This section describes the definition of H.323 Network Service, setting the RMX time, 

modifying the default Administrator user and setting basic system flags. For detailed 

description of H.323, SIP and ISDN Network Service definitions, see the 

RMX Getting 

Started Guide

, “First Time Installation and Configuration”.

>>

In the 

Fast Configuration Wizard

, select 

Next

 to move from one window to another.

1

2

3

4

In the 

IP Network Type

, select 

H.323

5
6

In the IP Network Service creation confirmation, click 

OK

.

7

8

 

9

 

10

Click

 Save & Close

.

11

In the 

Success Message

 box confirming successful configuration, click 

OK.

12

In the 

Reset Confirmation

 dialog box, click 

Yes.

13

In the 

Please wait for system reset

 message box, click 

OK.

System restart may take up to 10 minutes.

14

Refresh the browser periodically until the Login screen is displayed and 

Login

.

In the 

Main Screen

 an 

MCU State

 indicator displays the time remaining until the 

system start-up is complete.

When the default RMX User is replaced and the 

RMX Time 

is set and if there are no 

System Errors

, the green READY LED on the RMX’s front panel turns ON and the red 

ERROR LED turns OFF.

Connecting to a Conference Directly or via Entry Queue 

The RMX is shipped with pre-configured default AVC-based conferencing entities that 

can be used to dial in and start conferences. Default (Transit) Entry Queue ID: 1000, 

default Meeting Room IDs: 1001, 1002, 1003, and 1004.

H.323 Participants

Dial: 

[MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name]

 

For example, if the MCU prefix in the gatekeeper is 925, enter 925 or 9251000 to connect 

to the EQ or 9251001/2/3/4 to connect directly to the conference. When connected to 

the EQ, enter the destination Meeting Room ID (i.e. 1001, 1002, 1003 or 1004). 

Alternatively, use the EQ or conference name. For example, if the conference name is 

Maple_Room, the participant can dial: 925Maple_Room. 

SIP Participants

Dial: 

conference_routing _name@domain_name. 

Conference routing name must be 

registered with the SIP server. For example, enter [email protected] if conference 

routing name is 1001 and the domain name is polycom.com.

ISDN and PSTN Participants

Dial one of the numbers assigned to the conference, Meeting Room or Entry Queue with 

the required country and area code. When connected to an EQ you are routed to the 

conference according to the destination conference ID you enter. 

For example, if the assigned dial in number is 4045555, they dial this number with the 

appropriate area code (for example, 678) and country code (001).

Conference Control Using DTMF Codes

IPv4 is the default protocol for setting the Network Service in the 

Fast Configuration 

Wizard.

Change the default service 
name if required.

Enter the address to be 
used by IP endpoints when 
dialing in to the MCU.

Enter the IP address of the 
media card.
Enter the subnet mask of 
the MCU. 

Enter the IP address of the 
default router.

Enter the name of the MCU on 
the network.

Optional. Select 

Specify

 to 

define a DNS server.

Optional. Define the DNS server 
properties:

Registration mode

The name of the MCU 
domain 

The static IP address of the 
primary DNS server

Select Specify to configure the 
gatekeeper parameters. 
Enter gatekeeper’s host name 
or IP address. 

Enter the string with which the 
MCU registers itself with the 
gatekeeper. 

Enter the alias that identifies 
the RMX’s Signaling Host within 
the network. Up to five aliases 
can be defined for each RMX. 

Option 1: Using the arrows, set 
the 

GMT Time 

on the RMX.

Using the arrows, set the time 
zone difference between 
Greenwich and the RMX’s 
physical location.

Option 2: Click to automatically 
update the RMX's 

GMT Date, 

Time 

and 

Offset 

to match that of 

the workstation.

Option 3: Select this check box 
to synchronize RMX time with up 
to three external 

NTP

 servers 

and enter their IP addresses.

Enter the new user name of the 
new administrator user.

Enter the password for the new 
administrator user.

Enter the new password again 
to confirm the new password.

Optional. Modify the default 
settings of the system flags 
that define the general 
system behavior such as the 
number of digits in the 
conference ID assigned by 
the MCU.
These flags can be modified 
later, if required, by clicking 

Setup

 menu > 

System 

Configuration

Operation

DTMF 
String

Operation

DTMF 
String

Start Click&View to modify 
personal layout

 **

Play Help Menu

*83

Mute My Line

*6 

Request private assistance

*0

Unmute My Line

#6

Request assistance for conference

00

Increase Broadcast Volume

*9

Increase Listening Volume

*76

Decrease Broadcast Volume

#9

Decrease Listening Volume

#76

Invite Participant 

*72

Change To Chairperson

*78

Disconnect last invited participant

#72

Show Number of Participants

*88

2

DOC2703A

RealPresence Collaboration Server (RMX)

®

 1500

 

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