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Installation Quick Start Guide for RealPresence 

Collaboration Server (RMX) 1500

Basic Setup

Connecting the Cables to the RealPresence Collaboration Server (RMX)

1

Insert the power cable into the power connector on the rear panel of the RMX 1500.

2

Connect the 

Media

 cable to 

LAN 2 

port

.

3

Connect the network cables to the 

MNG 

(Signaling)

 

port 

& MNG B 

(Management 

Network) 

port

.

4

Optional.

 Connect the 

Shelf Management

 cable to the 

Shelf 

port

.

5

Optional.

 Connect the E1/T1 cables to their 

PRI

 (

1-4

) ports.

Configuring the LAN Properties on the USB Key

1

Insert

 

the

 USB key 

provided with your system

 

into the PC workstation.

The 

Polycom Documentation

 window opens.

In Windows XP: 

a

The 

Polycom Documentation

 option is automatically selected. Click 

OK

.

In Windows 7: 

a

Select 

Open Folder to view files using Windows Explorer

.

b

Double-click the

 index.hta

 file.

The 

Language

 

Menu

 opens.

2

Select the documentation language.

3

In the

 License Agreement 

window, click the 

Accept Agreement

 button.

4

In the 

Initial Setup Utility

, click the 

LAN Configuration Utility 

hyperlink.

 The

 LanConfigUtility

 

dialog box opens.

5

Modify the parameters in the utility’s dialog box using the information supplied by 

your network administrator. 

6

Click 

OK

.

7

Remove the USB key from the PC.

First-time Power-up and Connection to MCU

1

Insert the 

USB key

 containing the modified IP addresses into the USB port on the 

RMX’s back panel.

2

Power the RMX 

ON

The ON/OFF button is lit (ON).
System power-up sequence may take approximately 10 minutes. 

During this time, the parameters in the 

lan.cfg

 file are uploaded from the USB key 

to the RMX’s memory and applied during the power-up sequence.
Wait for the upload process to complete. Initially all the READY/IN USE/ERROR 

LEDs flicker and flash. Upload is completed when all the LEDs turn off and only 

the red ERROR LED remains ON. 

It remains ON until the 

Default IP Network Service

 is configured. 

3

4

After the 

Welcome

 screen is displayed, remove the 

USB key 

from the RMX

.

5

6

.

The product name, RealPresence® Collaboration Server 1500 and 
RMX® 1500 are used interchangeably throughout this document.

Before installing the RMX 1500 and performing the Basic Setup, please read 
the General Safety Precautions and regulatory notices described in the 

RMX 

1500 Hardware Guide

For a detailed description of Unpacking and Rack mounting instructions, see 
the 

RMX 1500 Hardware Guide

.

If your system package includes the RTM ISDN card, it is recommended to 
install it before mounting the RMX on the rack. Refer to the RMX 1500/2000/
4000 Getting Started Guide for Installation instructions.

The LAN3 & LAN4 ports are not be used and the plastic caps covering those ports 
should not be removed.

VGA Slot

Keyboard Slot

Mouse slot 

ON/OFF button

Front 

LEDs

USB Slot

Front Panel

Optional. E1/T1 PRI 
Connection(s)

Power
Cable

LAN 2 

Connection

MNG/MNG B

Connections

Rear Panel

In the browser, enter the IP address of the RMX Control Unit and press Enter.

Click 

Login

.

Enter POLYCOM.

Enter POLYCOM.

Click to connect to Polycom 
web site and register the RMX.
Click 

Product Registration

 

and follow the on screen 
instructions to obtain the 

Product Activation Key

Enter or paste the 

Product 

Activation Ke

y obtained.

Click 

OK

.

RealPresence Collaboration Server (RMX)

®

 1500

 

1

DOC2703A

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