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Polycom Global Management System 7.0.0, Release Note

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Polycom Global Management System 7.0.0 Release Note Download Page 9

• 

Global Management System Components Installation. 

The Global Management System 

installation will automatically begin once the Data Store installation is completed. At this point the 
installation process behaves like earlier versions of Global Management System. Also, the user may 
be prompted to enter the Key Code if the warranty license has expired. 

 

 
 
Logging into Global Management System  

  
To login into Global Management System from the web interface, browse to 

http://servername/pwx/admin.asp 

or

 http://IP address/pwx/admin.asp

. If the Global Management System 

is being installed for the first time, the username is “admin” and password is blank.  
 

Note:

  After logging in for the first time, the user will be forced to change the password from a blank 

password to a password containing up to 10 characters. This password will be used for all subsequent 
logins unless changed in the User Administration section of Global Management System. 
 

10/6/2004  

Page 9 of 13

 

           

Global Management System 7.0.0

 

Summary of Contents for Global Management System 7.0.0

Page 1: ... Requirements 3 Server Requirements 3 Client Requirements 3 Endpoint Requirements 3 Installation Notes Licensing 5 Key Code Installation Requirement 5 New Installation 5 Upgrading 5 Logging into Global Management System 9 Frequently Asked Questions FAQs 10 Bugs Fixed Since 6 00 Release 11 Bugs Fixed Since 6 01 Release 11 Bugs Fixed Since 6 11 Release 11 Known Issues in 7 0 0 11 Windows 2003 Server...

Page 2: ...d email notification Remote Alert Log email alerts System Mgmt Video snapshot for V series Global Directory E 164 column Global Directory Type column displays the model of the dynamic endpoint registered 10 6 2004 Page 2 of 13 Global Management System 7 0 0 ...

Page 3: ...wing OS o Windows XP o Windows 2000 Professional or Server o Windows 98 o Windows NY 4 0 Workstation or Server Microsoft Internet Explorer 5 0 or higher IE 6 0 is recommended In addition the browser must be Java enabled for some graphics to be displayed correctly Also the browser must be set to allow per session cookie in the Security setting of the Internet Options of the browser This setting is ...

Page 4: ...updates If this port is blocked cached or proxied Global Management System will not receive status updates from the system this will prevent many features of Global Management System from working correctly In order for the endpoints to register to the Global Directory the following port on the firewall must be opened o ViewStation and V Series TCP on port 3601 o iPower TCP on port 3601 o ViaVideo ...

Page 5: ...ther print the page or write down the License Number Serial Number and Key Code You must have this information to install your software Upgrading Key codes will only be administered to customers who are under a maintenance contract that entitles them to software updates and technical support If you are under maintenance and have not received a key please do the following 1 Register your product se...

Page 6: ...d then re install MSDE the error message Setup failed to configure the server Refer to the server error logs and setup error logs for more information may appear If this is the case simply delete the Microsoft SQL Server folder under C Program Files and try again o In most cases there is no need to install MSDE again if Global Management is uninstalled and reinstalled The installer will detect the...

Page 7: ...he Setup application will launch the Global Management System installer If Polycom Datastore is not detected the installer will prompt you to install Polycom Datastore o The Data Store installation will prompt the user to install the JBDC drivers if it detects that the drivers don t exist Follow the screen instructions Figure 2 There is no need to exit the current installation at this time o Once ...

Page 8: ... via another method or with a different sa password then the user should use the currently defined password Figure 3 Login screen for MSDE o In some cases there may be an error message that states Error 1500 Another installation is in progress You must complete that installation before continuing this one at the end of the Polycom Data Store installation If this occurs wait a moment before clickin...

Page 9: ...To login into Global Management System from the web interface browse to http servername pwx admin asp or http IP address pwx admin asp If the Global Management System is being installed for the first time the username is admin and password is blank Note After logging in for the first time the user will be forced to change the password from a blank password to a password containing up to 10 charact...

Page 10: ...Management Systems No reinstallation of MSDE and the JBDC drivers aren t necessary if the version of Global Management Systems to be installed is the same as the previous uninstalled version These drivers should be installed once and should not be uninstalled o If Global Management System is outside the firewall and the endpoints are inside the firewall will Provisioning work If Global Management ...

Page 11: ...sword policy requires mixed upper lower case or special characters then the user account IGMS_Service cannot be created during the installation As a result both the Polycom Global Address Book and Global Address Book Replicator services will not install and the global address book functionality will not work A work around is to remove the password restriction and reinstall Global Management System...

Page 12: ...n to select the file Click OK in the Add File window Click Set extension status to Allowed so that the changes are enabled Click OK in the New Web Service Extension window to save your changes 6 Provisioning o In VSX 7000 version 5 1 1 the following fields cannot be provisioned admin password meeting password and date and time o VSX3000 and V500 version 5 X software does not support provisioning I...

Page 13: ... to the correct Web content zone which connects to Global Management System and select Custom Level and reset to Medium 3 Windows 2003 does not include Java components This must be installed if Global Management System is installed on a Windows 2003 server and you wish to browse the Global Management System pages from the server itself leaving the Java components uninstalled will NOT impact the fu...

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