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Feature Profile 37477 

Using Headsets with Polycom Phones 

Phone Interface Types, Cables, and Adapters 

Polycom phones and supported headsets have 2.5 mm, RJ-9 (sometimes called modular or 
direct-connect), USB, or Quick Disconnect/Easy Disconnect (QD/ED) interface types. The 
following table displays the phone interface types: 

Table 1: Polycom Phone Interface Types 

Phone Model/Interface Type 

Wired Headset Connection 

Wireless Headset Connection 

SoundPoint IP 320/330, 321/331 
(2.5 mm) 

QD/ED to 2.5 mm* 

RJ-9 to 2.5 mm 

SoundPoint IP 301, 335, 430, 450, 
501, 550, 560, 601, 650, 670 (RJ-9) 

QD/ED to RJ-9 

None 

VVX 500, 600, 1500 (RJ-9) 

QD/ED to RJ-9 

None 

VVX 300/310, 400/410 (RJ-9) 

QD/ED to RJ-9 

None 

*Although Polycom recommends using a QD/ED to 2.5 mm cable for optimal audio quality, you can also 

use a QD/ED to RJ-9 cable in conjunction with an RJ-9 to 2.5 mm adapter. 

 

The following table displays the interface cables or adapters that may be required for 
compatibility between your headset and your phone: 

Table 2: Required Phone Interface Cables or Adapters 

Cable/Adapter Type 

Manufacturer 

Part Number or Model

 

QD/ED to 2.5 mm cable 

GN Netcom Jabra 

SKU 1005173 

QD/ED to 2.5 mm cable 

Plantronics 

SKU 70765 

QD/ED to 2.5 mm cable 

Sennheiser 

CCEL 191-2 

QD/ED to 2.5 mm cable 

VXi 

1095 

QD/ED to RJ-9 cable 

GN Netcom Jabra 

GN1200 

QD/ED to RJ-9 cable 

Plantronics 

27190-01 

QD/ED to RJ-9 cable 

Plantronics 

U10p variant 

QD/ED to RJ-9 cable 

Sennheiser 

CSTD-01 05362 

QD/ED to RJ-9 cable 

VXi 

1026 

Summary of Contents for 37477

Page 1: ...or later Polycom VVX 1500 running SIP software 3 0 or later Polycom VVX 500 running Polycom UC software 4 0 1 or later Polycom VVX 600 running Polycom UC software 4 1 2 or later Polycom VVX 300 310 400 410 running Polycom UC software 4 1 4 or later The topics in this feature profile include Phone Interface Types Cables and Adapters Lists Polycom phone interface types and compatible interface cable...

Page 2: ...X 300 310 400 410 RJ 9 QD ED to RJ 9 None Although Polycom recommends using a QD ED to 2 5 mm cable for optimal audio quality you can also use a QD ED to RJ 9 cable in conjunction with an RJ 9 to 2 5 mm adapter The following table displays the interface cables or adapters that may be required for compatibility between your headset and your phone Table 2 Required Phone Interface Cables or Adapters ...

Page 3: ...may function with your Polycom phone but have not yet been tested by Polycom Note Using Sennheiser headsets with the SoundPoint IP 430 phone The SoundPoint IP 430 phone is not supported by UC software version 3 3 0 or later As a result Sennheiser headsets are not officially compatible with the IP 430 Compatible Analog Headsets Analog or wired headsets are compatible with a wired connection to most...

Page 4: ...ll None Plantronics TriStar Series H81 Voice Tube All None Sennheiser CC 500 Series 510 515 515 IP 520 IP 530 540 550 550 IP All None Sennheiser SH 200 Series 230 230 IP 250 only All None Sennheiser SH 300 Series 300 330 330 IP 335 350 350 IP All None VXi Tria Series All None VXi Passport Series 10 21 All None VXi UC ProSet Series 10 21 All None Supports Wideband audio Compatible USB Digital Heads...

Page 5: ...message on the headset Compatible EHS Headsets The EHS feature enables you to answer and end phone calls using controls located on the headset To use it your headset must include a digital serial control interface in addition to the standard analog headset jack RJ 9 interface The serial control interface requires an EHS adapter that you can purchase from your headset manufacturer Web Info Web Info...

Page 6: ...S Adapter GN Netcom SKU 14201 17 Jabra PRO 9400 Series All Jabra EHS Adapter GN Netcom SKU 14201 17 Plantronics Savi Office Series WO100 WO200 WO300 WO350 only All Plantronics APP 50 cable Plantronics SKU 38439 01 Plantronics CS Series 50 55 60 70N 261N 351N only All Plantronics APP 5 cable Plantronics SKU 38438 01 Plantronics Savi 700 Series 710 720 730 740 745 All Plantronics APP 5 cable Plantro...

Page 7: ...ficially supports the following Bluetooth headset specifications Integrated Bluetooth 2 1 EDR Bluetooth headset pairing HFP HSP Manufacturer Support For more information on any of the headsets listed in this feature profile refer to your headset manufacturer s website Accutone Jabra Plantronics Sennheiser VXi Logitech ...

Page 8: ...rors or omissions in the content of this document Limitation of Liability Polycom and or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose Information is provided as is without warranty of any kind and is subject to change without notice The entire risk arising out of its use remains with the recipient In no event s...

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