For more information, visit
epb.com/customer-support/business-support
or call
423-648-1500
, option 2
3
CALL HOLDS
• While on a call,
Press
the
Center
button under the screen that looks like a pause button, or
press the
Menu
key and select
Hold
.
• To pick up a call on hold
Press
the
Center
button under the screen that looks like a play
button, or press the
Menu
key and press
Resume
.
USING CALL PARK
• While on a call,
Press
the
L1 or L2
button above the number 1 and 2 button on the phone.
• The button should be
green
if no one is on that park key. The key will be
red
if there is a call
on park.
• To retrieve a call from park,
Press L1 or L2
depending on which park the caller is on, and
press a second time to retrieve call.
MUTE CALL
• The
Mute
button on the left side of the phone will show a microphone with a line through it
on the screen.
•
Press
the
Mute
button on the side of the phone again to Unmute the phone.
CHECK CALL HISTORY
•
Press
the
Calls
button on the right side of the screen to
view call history
.
• Use the
navigation keys
to arrow over to the right to view
Received
calls,
Dialed
calls
and
Missed
calls.
• Press the button under the three dots on the screen for options to
View Details, Save As
Contact
, etc.
• Press the button under the word Back to
Return
to the idle screen.
08/22