10. TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
The appliance does not
turn on.
Power cable not inserted.
Connect the power cable to a sui-
table mains socket, as indicated in
point 1.5.
Power cable not connec-
ted correctly to the ap-
pliance.
Connect the power cable correctly
to the appliance as indicated in
point 1.5.
If water comes out from
the Iron soleplate in-
stead of steam.
The pressure values have
not been reached.
Check that the ready steam lamp
is OFF indicating that the Vapo-
rella has reached the right pres-
sure
The temperature knob on
the iron is set at the mini-
mum value.
Adjust the temperature knob on
the iron to the medium/maximum
vaue.
The boiler has been over-
filled.
Push the steam button on the Iron
(directing the steam flow on to a
cloth) till steam comes out from
the holes of the Iron soleplate.
Steam does not come
out from the Iron sole-
plate.
ON-OFF button and boi-
ler button off.
Make sure that the appliance is
powered and that the power ON-
OFF and boiler button are on.
No water in the boiler.
Check that there is water in the
boiler and the indicator light is off.
Proceed as described in Chapter 6.
Little steam comes from
the Iron soleplate.
The steam is dry, so is ba-
rely visible, but is present
and effective
This is normal especially in parti-
cular environmental conditions.
(High temperature/low ambient
humidity).
Some water drops are
present on the fabric.
The cover used on the
Ironing board is wet since
it cannot withstand the
power of the steam sta-
tion.
Check that the shaft is suitable (shaft
with grille that prevents condensa-
tion).
Visit www.polti.com to check
which iron shaft best meets your
needs.
Iron on surfaces that allow the
steam to permeate.
Should the problems persist, contact an Authorised Polti Service Centre (see
www.polti.com for the up-to-date list) or Customer Services.
E
N
G
L
IS
H
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