Limited warranty
In the unlikely event that this product is defective, or does not perform
properly, you may within ninety (90) days from your original date of purchase
return it to the authorized service center for repair or exchange.
TO OBTAIN WARRANTY SERVICE:
- Provide proof of the date of purchase within the package (Dated bill of sale)
- Prepay all shipping costs to the authorized service center, and
remember to insure your return.
- Include a return shipping address (no P.O. Boxes), a telephone contact
number, and the defective unit within the package.
- Describe the defect or reason you are returning the product. Your
product will be repaired or replaced, at our option, for the same or
similar model of equal value if examination by the service center
determines this product is defective. Products received damaged as a
result of shipping, will require you to file a claim with the carrier.
The shipping address of the authorized service center is:
Southern Telecom Inc.
ATTN: Returns Department
14-C 53rd Street Brooklyn, NY 11232
Should you have any questions or problems concerning this product, please
contact our customer service department at:
Monday - Thursday: 9AM - 5PM (EST)
Friday: 9AM - 3PM (EST)
To obtain service after the warranty period, please e-mail [email protected]
with product information, date of purchase and nature of the problem. Customer
service will reply to the e-mail with service instructions.
Warranty service not provided:
This warranty does not cover damage resulting from accident, misuse, abuse, im-
proper installation or operation, lack of reasonable care, and unauthorized modifica-
tion. This warranty is voided in the event any unauthorized person opens, alters or
repairs this product. All products being returned to the authorized service center for
repair must be suitably packaged.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY SOUTHERN TELECOM INC. IT’S AGENTS, OR EMPLOYEES SHALL CRE-
ATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER, SOUTHERN TELECOM INC. SHALL
NOT BE LIABLE FOR INCIDETAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER
OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS
OF THE STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY APPLI-
CABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental, consequential
damages, or limitations on how long an implied warranty lasts so the above limitations
or exclusion may not apply to you..
• This warranty gives you specific legal rights, and you also may have other rights that
vary from state to state.
Customer Support: 1-877-768-8483 (Toll Free)
