20 | TROUBLESHOOTING
If you encounter any problems with your DVD Player, please check this list of possible issues for a solution. If you don’t find a solution here,
contact After Sales Support on 1300 886 649.
Troubleshooting
Problem
Solution
The power light does
not come on.
• Make sure the power cable from the AC/car adaptor is firmly inserted into the socket on
the right side of the player.
• Make sure the power cord from the wall outlet is connected securely to the power adaptor
and wall outlet.
• Make sure that the outlet is switched on, and check that the outlet is working by plugging
in a different appliance.
• Run the player with the power adaptor plugged into a wall outlet, or the car adaptor
plugged into the vehicle’s cigarette lighter socket to recharge the battery.
There is no picture
on the slave screen.
• Make sure that the AV cable and DC cable is properly connected.
The remote control
does not work.
• Check and replace the batteries, if necessary.
• Check and ensure that two AAA size batteries are inside the compartment and that they
are inserted and oriented properly.
• Remove the obstacle in the transmission path.
• Move closer to the display. Use the remote within 6 metres of the display.
• Make sure to aim the remote control at the sensor at the front of the player, near the
indicator light.
