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4) Discontinued models under warranty will be
replaced with a similar or more featured telephone.
5) We reserve the right to charge for items
considered to be chargeable under fair wear and
tear.
6) User misuse or any modification carried out to the
NRX EVO telephone by the customer is not
considered a manufacturing fault or component
defect. Therefore it is not covered by the warranty.
7) Accidental damage such as liquid spillage or user
damage will not be covered under the terms of the
warranty.
8) When returning the telephone please ensure you
fully complete the returns authorisation form, failure
to do so could cause you unnecessary delay.
The terms of this warranty do not effect your statutory
rights.
Warranty applies to Australia and New Zealand
customers only.
4. PRODUCT COMPLIANCE
PTC200 General Warning
1. The grant of a Telepermit for any item of terminal
equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for
connection to its network. It indicates no endorsement
of the product by Telecom, nor does it provide any sort
of warranty. Above all, it provides no assurance that any
item will work correctly in all respects with another item
of Telepermitted equipment of a different make or
model, nor does it imply that any product is compatible
with all of Telecom's network services.
PTC200: 1996 5.4.1 (2) General (decadic signalling)
2. This equipment must not be programmed for decadic
(pulse) dialling because its characteristics are
incompatible with the telephone exchanges in New
Zealand. DTMF (tone) dialling is considerably faster
and is fully compatible.
PTC200 10.7.2 (3b) Modem Port
3. Telepermitted equipment only may be connected to
the modem port. The modem port is not specifically
designed for 3-wire connected equipment that may not
Product Compliance
respond to incoming ringing when attached to this
port.
PTC200 7.5.2 (3) (4) Ringer Sensitivity
1. This device may be subject to ringing or bell tinkle
when certain other devices are connected to the
same line. If this occurs, the problem should not be
referred to the Telecom Faults Service.
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Warranty
5. WARRANTY
Polaris Communications have built the NRX EVO 250
telephone to a high standard. Our warranty reflects our
belief that during it’s working life you should not
experience any mechanical failures.
However, on the rare occasion a breakdown occurs, the
NRX EVO telephone is covered by a five year warranty.
Polaris Communications will at all times use a sensible
and supportive attitude towards warrantable returns,
working with you in identifying ‘no fault found’.
The following terms and conditions apply:
1) Where we find a genuine warranty failure, Polaris
Communications will replace the faulty instrument with
a one-for-one replacement.
2) It is the responsibility of the user to return the faulty
telephone to Polaris Communications. We ask you to
cover this cost and we will return your replacement
telephone at our expense.
3) We reserve the right to repair the faulty item or
replace it with a similar telephone of the same make.
