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FAQs
Q. Is the product waterproof?
A . The Point Pod is designed and tested to meet Aus/NZ standards with an IP rating of 44 .
Any water spilled will be diverted away from the Point Pod and drip into the cabinet below
for ease of clean up .
Q. Can I use 15 amp power with a Point Pod?
A . No, the maximum current to be used is 10a, which covers most household items .
Q. Is the Point Pod surge protected?
A . The units are not surge protected .
Q. Do Point Pods have overload protection?
A. Yes, the Point Pods are fitted standard with overload protection, which will be tripped in
the event of the unit drawing too much current .
Q. What happens if something gets caught between the Point Pod and the bench whist
traveling to a closed position?
A . The Point Pod has been programmed to detect resistance and immediately switches
directions to rise back up again .
Q. What happens if pressure is applied to the top whilst the Point Pod is traveling up?
A . The unit will sense this and stop .
Q. When I first plug my Point Pod in for use it doesn’t activate on first touch. What do I do?
A. The Point Pod has been programmed to travel down first. You will need to activate it
again to begin traveling up .
Q. My Point Pod doesn’t activate when I push down on it. What do I do?
A . The Point Pod products are designed to be activated upon release . Firmly press down,
and on release, you will see the unit activated .
