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I cannot find my contacts
•
Make sure your SIM card is not broken.
•
Make sure your SIM card is inserted properly.
•
Import all contacts stored in SIM card to device.
The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the
Volume
Up/Down
key.
•
Check the network strength .
•
Make sure that the receiver, connector or speaker on your device
is clean.
I am unable to use the features described in the manual
•
Check with your operator to make sure that your subscription
includes this service.
When I select a number from my contacts, the number
cannot be dialed
•
Make sure that you have correctly recorded the number in your
file.
•
Make sure that you have selected the country prefix when calling
a foreign country.
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional
or personal directories).
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability.
I cannot access my voicemail
•
Make sure your operator’s voicemail number is correctly entered
in "Voicemail number".
•
Try later if the network is busy.
I am unable to send and receive MMS
•
Check your device memory availability as it might be full.
•
Contact your network operator to check service availability and
check MMS parameters.
•
Verify the server centre number or your MMS profile with your
operator.
•
The server centre may be busy, try again later.
SIM card PIN locked
•
Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
