Troubleshooting
Malfunction
Possible Reason Solution
Device does not
turn on or turns on
but only the logo is
loaded
Battery is low
Charge the battery
A book does not
open - the message
Book is probably
damaged or protected
appears, or nothing
happens at all
The book is
damaged
If the book was downloaded
from the online store try to
re-load it again. If the file
opens on your PC, but does
not open on the Device, save
the book in another format.
Html book opens
but is displayed
incorrectly.
For example, there
are empty pages,
some part of the text
is missing etc.
HTML-files con
-
tain non-text el-
ements (frames,
JAVA-scripts,
flash-elements)
Save the page in TXT format
Book opens but
various symbols,
question marks etc.
are displayed instead
of letters
Incorrect
encoding
Switch to reading mode,
select
Settings
and change
encoding
