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18.GUARANTEE
This product is warranted for a period of 24 months from the date of original purchase by the consumer, except for
certain wear parts, against manufacturing defects, upon presentation of proof of purchase (receipt with date, place
of purchase, name of the product).
During the contractual warranty period, the defective product must be returned in its original packaging to the
retailer’s service center or to the www.pnj.fr website, depending on the place of purchase. After inspection of the
product, the after-sales service will repair or replace the defective part or product, to the exclusion of any other
compensation, if the product has been used correctly.
The warranty does not cover:
- All damaged or deteriorated as a result of a fall or accident, voluntary or involuntary.
- The battery charger when connected to a wall power supply (voltage too high).
- Products that have undergone unauthorized alterations, modifications, customizations or other assembly.
- Damage resulting from accidents, normal wear and tear, contact with liquid (rain, water, etc.).
- Defects due to alteration or deterioration of the product caused by a fall within 3 meters, accidental shock
or immersion, voluntary or involuntary.
- Defects due to abnormal use of the product, installation of spare parts not in accordance with instructions in this
manual or at www.pnj.fr.
- Damage resulting from a repair performed by the user themself or an unauthorized third party, excluding exchange
of spare parts provided by PNJ.
