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Plustek MobileOffice AD480, User Manual

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Table of Contents 

I

NTRODUCTION

....................................................................................................1

 

How to Use This Guide ............................................................................................... 1

 

Conventions of This Guide ......................................................................................... 2

 

A Note about Icons ............................................................................................................... 2

 

Safety Precautions...................................................................................................... 2

 

Minimum System Requirements ................................................................................. 3

 

Box Contents .............................................................................................................. 4

 

Scanner Overview ...................................................................................................... 4

 

C

HAPTER 

I. I

NSTALLING THE 

S

CANNER

....................................................................6

 

Software Installation Requirements ............................................................................ 6

 

Hardware Requirements ............................................................................................. 6

 

Installing and Setting up the Scanner ......................................................................... 7

 

Step 1. Connecting the Scanner to Your Computer ............................................................. 7

 

Step 2. Installing the Software.............................................................................................. 8

 

Step 3. Testing the Scanner ............................................................................................... 10

 

Installing Additional Software.................................................................................... 10

 

C

HAPTER 

II. S

CANNING

..................................................................................... 11

 

Preparing Documents ............................................................................................... 11

 

Checking Document Conditions ......................................................................................... 11

 

Loosening Documents........................................................................................................ 13

 

Loading Documents .................................................................................................. 13

 

Loading Business Cards........................................................................................... 15

 

Loading Plastic Cards............................................................................................... 15

 

Scanning Documents................................................................................................ 16

 

Scanning via TWAIN Interface ........................................................................................... 16

 

Scanning from the Scanner’s Panel or On-screen DocAction's Execute Menu................. 18

 

C

HAPTER 

III. C

ARE AND 

M

AINTENANCE

............................................................... 20

 

Cleaning the Scanner ............................................................................................... 20

 

Cleaning Materials .............................................................................................................. 20

 

Cleaning the ADF ............................................................................................................... 21

 

Replacing Consumables ........................................................................................... 22

 

Replacing the Pad Module ................................................................................................. 23

 

Calibrating the Scanner ............................................................................................ 24

 

Power Savings .......................................................................................................... 25

 

C

HAPTER 

IV. T

ROUBLESHOOTING

........................................................................ 26

 

Scanner Connection ................................................................................................. 26

 

Clearing Paper Jams ................................................................................................ 27

 

A

PPENDIX 

A: S

PECIFICATIONS

............................................................................ 28

 

A

PPENDIX 

B: C

USTOMER 

S

ERVICE AND 

W

ARRANTY

................................................ 29

 

Service & Support Information (For EU country only)............................................... 29

 

Statement of Limited Warranty ................................................................................. 30

 

FCC Radio Frequency Statement............................................................................. 31

 

Summary of Contents for MobileOffice AD480

Page 1: ...Installation Usage Maintenance ...

Page 2: ...ay be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local distributors or suppliers for recycle and disposal information The product is designed and produced to achi...

Page 3: ... Checking Document Conditions 11 Loosening Documents 13 Loading Documents 13 Loading Business Cards 15 Loading Plastic Cards 15 Scanning Documents 16 Scanning via TWAIN Interface 16 Scanning from the Scanner s Panel or On screen DocAction s Execute Menu 18 CHAPTER III CARE AND MAINTENANCE 20 Cleaning the Scanner 20 Cleaning Materials 20 Cleaning the ADF 21 Replacing Consumables 22 Replacing the Pa...

Page 4: ... the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software and connect the scanner to your computer Note ...

Page 5: ...ant information to eliminate or reduce any possibility of causing damage and personal injury 1 Usage the product is for indoor use in dry locations Moisture condensation may occur inside this device and cause malfunction at these conditions when this device is moved directly from a cold to a warm location after a cold room is heated when this device is placed in a damp room To avoid the moisture c...

Page 6: ...ct the scanner to excessive vibration It may damage the internal components MINIMUM SYSTEM REQUIREMENTS 1 PC with Intel Pentium IV 2 0 GHz processor or compatible 1 GB RAM Available USB 2 0 port DVD ROM Drive 800 MB Free Hard Disk Space Video card that supports 16 bit color or greater Operating System Windows XP Vista 7 8 10 Information Systems with Pentium IV 3 0 GHz processor and 1GB free hard d...

Page 7: ...Setup Application DVD ROM 6 Cleansing Cloth 7 Calibration Sheet SCANNER OVERVIEW 1 PAPER CHUTE COVER Helps keep the paper in place Open paper chute cover when using the scanner 2 Save the box and packing materials in case you need to transport this scanner in the future ...

Page 8: ...f The scanner is off either because the power is not turned on or because the AC adapter is not properly plugged into an AC power outlet 7 SCAN BUTTON Press to perform a predefined scanning task 8 BCR BUTTON Press this button to scan the card 9 PDF BUTTON Press this button to scan documents into PDF files 10 PAPER CHUTE EXTENSION Extends to hold longer paper 11 CARD SLOT Feed the card into the sca...

Page 9: ... images a minimum of 1 GB of hard disk space is recommended This USB scanner can only operate under the Microsoft Windows XP Vista 7 8 10 operating systems HARDWARE REQUIREMENTS This scanner connects to your computer through the Universal Serial Bus USB which supports HOT PLUG AND PLAY To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that lo...

Page 10: ... feeding errors scanner damage or personal injury Avoid using the scanner in a dusty environment Dust particles and other foreign objects may damage the unit Step 1 Connecting the Scanner to Your Computer Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter 1 Plug the AC adapter into the scanner s power receptor 2 Plug the other end of the AC ada...

Page 11: ...mended and click the Next button c Click the Next button in the window that appears Afterwards please skip to procedure 7 4 For Windows Vista a Select Locate and install driver software recommended when the Found New Hardware window is displayed b Click on the Continue button when the User Account Control dialog pops up c Insert the Setup Application DVD ROM included with your scanner into your DV...

Page 12: ... pop up notification then click Run install exe in the pop up window If you miss the pop up notification please eject and re insert the Setup Application DVD ROM b Click on the Yes button if the User Account Control dialog pops up Afterwards please skip to procedure 9 7 During the process of the installation a message Windows can t verify the publisher of this driver software might be prompted Ple...

Page 13: ...e right pane In the Button Configuration window choose from the dropdown list of Button Template to select File Utility and keep in mind the default saving folder show in the Saving folder dropdown list 3 Load a document headfirst and face down into the ADF with the text side facing the paper chute For detailed instructions on loading paper into the ADF please refer to the Loading Documents sectio...

Page 14: ...us scanning functions With DocAction you don t need to adjust settings every time you scan Simply press any button on the scanner s front panel or click any scanning menu item of DocAction on the screen The scanner starts to scan your paper documents and transfer them to your assigned destination The destination can be a printer your E mail program files on your disk drives an image editing progra...

Page 15: ...flat with no creased or curled corners Avoid scanning documents with pencil lead and news print as they will make the ADF exposure glass and the inner ADF dirty If you have to scan such paper clean the scanner frequently refer to Chapter III Care and Maintenance of this guide for more information The paper for each batch scanned by ADF can be of the same or different weights However make sure the ...

Page 16: ...e documents upside down with both hands and then gently push them onto a flat surface to align the edges of all documents This will allow documents being fed into the ADF one at a time and prevent paper feeding errors LOADING DOCUMENTS 1 Load the documents headfirst and face down toward the center of the ADF paper chute and all the way into the ADF until touching the bottom For single sided scans ...

Page 17: ... paper 70 g m2 18 lb to the ADF Paper scanned from the ADF must be a minimum of 5 08 x 5 08 cm 2 x 2 W x L Make sure there are no gaps between the document stack and the paper width slider otherwise the scanned images can be skewed Although the documents should be loaded firmly in place ensuring optimum scanning accuracy they should never be wedged in so tightly that the process of feeding them th...

Page 18: ...more than 6 business cards in one batch It is recommended that the business cards you wish to scan are vertically loaded into the ADF LOADING PLASTIC CARDS The plastic card can be embossed credit card driver license ID card insurance card medical card or any membership card Feed the plastic card headfirst and face down into the Card Slot at the rear side of the scanner Align the card to the refere...

Page 19: ...mputer and scanner is turned on The icon appears on the Windows system tray Paper or card is appropriately loaded into the ADF or Card Slot Close the ADF cover by pushing it back down until it snaps back into place The scanner cannot scan properly when the ADF cover is not closed Scanning via TWAIN Interface The TWAIN program is a very important piece of software that comes with your scanner This ...

Page 20: ...n to launch Presto BizCard For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Presto BizCard and then click on Presto ...

Page 21: ...ul when you need to repeatedly scan with the same settings and send images to the same destination The buttons on the scanner panel will be used in this guide to demonstrate the scanner operations You may also use DocAction s on screen Execute menu to perform the same scanning tasks Configure Button Settings Before performing your first scan via scanner buttons you are recommended to configure the...

Page 22: ...s described below 1 Place the document or image onto the scanner 2 Do one of the following to start scanning Press the button from the scanner s panel Right click the icon in the Windows system tray and then choose Execute in the pop up menu that opens Click the PDF BCR or Scan button function item in the pop up menu The scanner starts to scan immediately and carry out the corresponding action acc...

Page 23: ...rub too hard Warning Before cleaning the scanner turn off the scanner and disconnect the scanner s power cable and USB cable and then wait a few minutes for the glass and or the inner ADF to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner Cleaning Materials Have the following cleaning materials ready to clean the scanner soft dry lint free cloth or a cott...

Page 24: ...an Feed Roller Wipe the Feed Roller with the non abrasive cleaner dampened cloth from side to side and then rotate it Repeat this until its entire surface is cleaned Clean Pad Module Wipe the Pad Module with the non abrasive cleaner dampened cloth from top to bottom in the direction of arrow shown in below picture Be careful not to damage the pick springs of the pad Cover open lever ADF cover ...

Page 25: ...imes the consumables are used From the Windows START menu point to All Programs Your Scanner Model Name and then click Scanner Utility For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cu...

Page 26: ...er open lever 2 Remove the pad module by pinching both sides of the pad module and pull it out 3 Install the new pad module by inserting the tabs back to the scanner 4 Close the ADF cover by pushing it back down until it snaps back into place Cover open lever ADF cover ...

Page 27: ...ffect may be less good than the special calibration sheet 2 Click Start All Programs Your scanner model name Calibration Wizard For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to...

Page 28: ...us From the Windows START menu point to All Programs Your Scanner Model Name and then click Scanner Utility For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of t...

Page 29: ...eft corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on FAQ SCANNER CONNECTION The first step to take when troubleshooting connection problems with your scanner is to check all physical connections The icon located on the Windows system tray indicates if the scanner software is ...

Page 30: ...er by pulling the cover open lever 3 Gently but firmly pull the jammed documents out of the scanner Try to avoid creasing or wrinkling the documents Attention Do not try to pull jammed or half scanned documents out of the ADF without first opening the ADF cover Doing so may permanently damage the ADF 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 31: ...ximum 216 x 914 4 mm 8 5 x 36 Minimum 50 8 x 50 8 mm 2 x 2 Cardslot Maximum 90 9 x 105 mm 3 58 x 4 13 Minimum 50 8 x 50 8 mm 2 x 2 Acceptable Paper Weight Thickness Paper 50 g to 120 g Plastic card Non Embossed up to 0 76 mm Embossed up to 1 24 mm ISO 7810 Daily Duty Scan Sheets 1500 Roller Lifetime Scans 100000 Pad Lifetime Scans 20000 Action Button PDF BCR Scan Power Supply AC adapter 24 Vdc 0 7...

Page 32: ...stalled SERVICE SUPPORT INFORMATION FOR EU COUNTRY ONLY Where appropriate the period of availability of spare parts and the possibilities of upgrading products information Please ask local distributors and suppliers for spare parts information and product upgrade information Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the related informati...

Page 33: ...nty service you must remove all programs data and removable storage media Products returned without guides and software will be replaced without guides and software This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment program modification another machine or non vendor modification for this...

Page 34: ...o guarantee that interference will not occur in a particular television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different...

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