Solution 2:
Please use the USB cable that comes with your scanner.
Cause 3:
The scanner’s power cord is not connected properly.
Solution 3:
Make sure that the AC adapter is connected to an outlet. If the scanner
is connected to a Surge Protector, make sure that the Surge Protector is
turned on.
Common -How-to- Questions
Symptom:
How do I save the scanned image in JPG format?
Solution:
1) In the Image-editor, click on FILE
2) Click on SAVE AS.
3) Select the folder where you want to save your image.
4) Select JPEG or JPG under Save as type:
5) Type the name of the file name for your image.
Symptom:
How do I cut an image and paste in another program?
Solution:
1) Select the area that you want to cut.
2) Click on EDIT.
3) Click on CUT.
4) Start the program and open the document where you want to paste
your image.
5) Click on EDIT.
6) Click on PASTE.
Please consult your program documentation on how to Cut and Paste if
you have any more questions.
Symptom:
How do I send a scanned image using my email program?
Solution:
Save your scanned image in a format that is supported by your email
program (JPG, GIF or PNG are recommended). Once your picture is
saved, consult the documentation of your email program on how to
attach a file to a message.
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