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Ploom TECH+ P+1, User Manual

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Ploom TECH+ P+1 User Manual Download Page 40

40

PT+1.50_0001 [EN]

Troubleshooting

If the device is not working properly or 

acting strangely, try resetting it. This 

may resolve the issue.

Resetting the device

When you start charging while 

pressing the Power Button, the LED 

will flash blue 3 times, and then the 

device will reset.

After resetting is finished, all settings 

will return to their default states, and 

the device will turn off.

If resetting does not resolve the issue, 

check the following items.

Summary of Contents for P+1

Page 1: ...Starter Kit User Guide When using the device for the first time Charging is required Charge the device according to the procedure on Page 26 before using Model P 1 ...

Page 2: ... Disclaimer Page 5 Safety Information Page 6 Confirming the Contents of the Kit Page 22 Troubleshooting Page 40 Main Specifications Page 45 Assembly Page 24 Charging Page 26 Use Page 28 Replacing the Disposable Parts Page 33 Cleaning Page 37 ...

Page 3: ...3 The content of this document is subject to change without notice The latest version of the User Guide can be found on the Japan Tobacco website https ploom clubjt jp ad ...

Page 4: ...it Please read this document carefully to ensure safe use Tobacco vapor is Japan Tobacco s term for vapor containing tobacco leaf derivatives Introduction The liquid inside the cartridge is vaporized and passes through the tobacco capsule to produce tobacco vapor ...

Page 5: ...Minors under 20 years are prohibited from purchasing or using this Starter Kit When you use the product in a public place observe the rules set by your local authority and facilities If you transfer this Starter Kit to a third party be sure to also hand over this kit together with the User Guide this document and warranty About the warranty of products included with this Starter Kit please read th...

Page 6: ...will face an imminent danger that may result in death or serious injury from fires electric shocks overheating explosion and other hazards WARNING If you do not follow the instructions indicated with this sign you will face a possible danger that can result in death or serious injury from fires electric shocks and other hazards CAUTION If you do not follow the instructions indicated with this sign...

Page 7: ...7 Specific caution signs Prohibited action sign Explosion Fire Electric shock Prohibited action Mandatory action sign Mandatory action ...

Page 8: ...osion Prohibited action Do not use charge or store the device and other accessories in a place exposed to oily smoke steam flow humidity sandstorms or dust Doing so might cause a fire or give you an electric shock Prohibited action Do not use the device and other accessories near flammable substances Do not use the device or accessories near flammable substances such as petroleum based solvents pa...

Page 9: ...ng so may cause overheating a fire or an explosion Prohibited action Do not touch the device and other accessories if lightning strikes while charging the device If you touch the connecting portion between the AC Adaptor and USB Type C Cable or the device during a lightning strike this might give you an electric shock Mandatory action In the event of a malfunction or abnormal operation immediately...

Page 10: ...thtub or washbowl or store it in a place with high humidity Doing so might cause the device to fall into water or become exposed to excessive humidity resulting in malfunction of the device fire or electric shock If the device gets wet stop using it immediately Prohibited action Do not touch the AC Adaptor device or USB Type C Cable with wet hands If you plug or unplug the AC Adaptor or touch the ...

Page 11: ... your symptoms do not improve seek medical attention Prohibited action Do not leave the device and other accessories within the reach of infants and children Be sure to store the device and any accessories including tobacco capsules in a place out of reach of infants and children Failure to do so might cause an infant or child to accidentally ingest them If an infant or child accidentally ingests ...

Page 12: ...acco capsules If infants or children accidentally ingest or swallow any Ploom TECH item seek medical attention immediately When you dispose of them be sure to follow the instructions of the local authority Prohibited action Do not cover or wrap the device while it is being used or charged Doing so might cause a fire or burns Prohibited action Do not chew the cartridge or tobacco capsules Doing so ...

Page 13: ...he device or tobacco vapor is extremely hot Doing so might cause an unexpected injury burns or malfunction Prohibited action Do not use the device in any manner other than that described in this User Guide Using non recommended products might cause an unexpected injury or malfunction Mandatory action Periodically clean the AC Adaptor plug If dust or other contaminants accumulate in the plug of the...

Page 14: ... connectors and plugs are firmly connected If the USB Type C Cable or AC Adaptor is not firmly connected this might cause a charging failure or result in a fire electric shock or malfunction Mandatory action Tighten each part firmly If any part of Ploom TECH becomes detached during use you might accidentally ingest or swallow the part or it could cause an unexpected injury First make sure that the...

Page 15: ...CAUTION Prohibited action Do not use any accessories other than the dedicated ones listed below AC Adaptor USB Type C Cable Tobacco capsule Cartridge Using non recommended products might cause an unexpected injury or malfunction Prohibited action Do not use detergents solvents chemicals volatile substances compressed air etc for maintenance Doing so might cause damage such as tarnishing or discolo...

Page 16: ...ther accessories to a strong impact If the device or other accessories are dropped or hit against an object and subjected to an impact this might damage them leading to a malfunction or unexpected injury to the user Prohibited action Do not use the cartridge and tobacco capsules in an inappropriate manner The cartridge and tobacco capsules are exclusive products and designed to be used only once Y...

Page 17: ...ly If you unplug the AC Adaptor by holding the USB Type C Cable this might cause cable line breakage or an unexpected malfunction of the AC Adaptor Be sure to hold the AC Adaptor when you unplug it from the electrical outlet Mandatory action When you unplug the USB Type C Cable hold the connector firmly When you unplug the USB Type C Cable be sure to hold the connector firmly If you unplug it by h...

Page 18: ...Hold the device gently to avoid blocking the Intake Port If you use the device with the Intake Port blocked this will prevent airflow and may cause electric current to flow accidentally due to an internal sensor malfunction resulting in an unexpected injury or malfunction ...

Page 19: ...fe and secure manner DANGER Prohibited action If the battery fluid leaks do not touch the device with bare hands Fluid might get in your eyes and cause loss of vision Do not rub your eyes Instead wash your eyes immediately with running water and then promptly seek medical attention If the fluid adheres to your clothes or skin this might cause burns or inflammation If you experience symptoms such a...

Page 20: ...sk of explosion or fire CAUTION Prohibited action Do not charge use leave or store the product at extremely high temperatures or low temperatures Doing so might accelerate degradation of the built in battery Also do not store the product in high temperature and high humidity environments Prohibited action Do not burn the device or other accessories It is highly dangerous to burn the device or othe...

Page 21: ...rials such as metal and plastic When you dispose of them be sure to follow the instructions of the local authority In addition used heated tobacco devices are also recovered for recycling at your nearest tobacco shop etc Look for participating tobacco shops displaying the recycling mark sticker throughout the country Refer to the following website for details https ploom clubjt jp ...

Page 22: ...se ensure that the contents of your kit match those listed below If anything is missing please contact Ploom Exclusive Customer Service back cover Device USB Type C Cable Insertion Jack Page 26 Power Button Pages 29 31 and 34 LED Window Pages 27 33 and 41 ...

Page 23: ...r AC Adaptor USB Type C Cable USB A USB C User Guide this document Quick User Guide Warranty Note on separately sold cartridges and tobacco capsules Exclusive separately sold Ploom TECH cartridges and tobacco capsules are required Please use only specialized products Other products including tobacco products exclusively for Ploom TECH cannot be used ...

Page 24: ...ssembly Assembly Prepare a separately sold cartridge and tobacco capsule and assemble the product in the order shown by the numbers in the figure Device This joint does not rotate It is a completely integrated device ...

Page 25: ...co vapor will not come through if the silicone part is removed from the Capsule Holder If liquid from the cartridge gets onto any of the parts make sure that the power is turned off and then wipe off the liquid with a dry cloth Page 37 Assemble the parts securely so that none of them come off Firmly insert the tobacco capsule all the way to the bottom Do not pull out the silicone part from the bot...

Page 26: ... use the product for the first time after purchase Connect the parts in the order shown by the numbers in the figure You cannot use the product while it is charging AC Adaptor USB Type C Cable USB Type C Jack During Charging Flashes purple blue ...

Page 27: ...o check the remaining battery level During Charging The color of the LED indicates the status of charging The LED slowly flashes blue or purple while charging and turns off when charging is complete Approx 1 30 Flashes purple Approx 31 99 Flashes blue 100 Turns off During Use Press the Power Button one time to check the remaining battery level After lighting up for 1 second the LED slowly turns of...

Page 28: ... puffs One inhalation is counted as one puff The number of puffs may vary depending on how deeply you inhale Each cartridge contains enough liquid for 5 tobacco capsules Cartridge Tobacco capsule Tobacco capsules For information on when you need to replace the tobacco capsule and cartridge refer to Replacing the Disposable Parts Page 33 ...

Page 29: ...1 second and the power will turn on Press 3 times If you press slowly the power will not turn on Press 3 times within 2 seconds Press the Power Button 3 times in sequence when the power is on to turn the power off If the LED flashes red the Battery is depleted Please charge the Battery Page 26 ...

Page 30: ...ctricity injury or damage You may hear a crackling sound during use This sound is produced when liquid is vaporized inside the cartridge and does not indicate any issue with the safety of the product 2 Inhale the tobacco vapor As you inhale the LED will light up in blue or purple and you can enjoy the tobacco vapor The Intake Port is the area around the Window ...

Page 31: ...wer will turn off automatically Press 3 times If you press slowly the power will not turn off Press 3 times within 2 seconds You can take a break and resume using the product later as long as there is still enough battery power remaining However if you wait too long the flavor may be impacted To properly enjoy the flavor and aroma of the tobacco vapor use tobacco capsules and cartridges soon after...

Page 32: ...o capsules and cartridges Dispose of used tobacco capsules and cartridges in accordance with the instructions of local authorities Maintain proper disposal to keep used capsules and cartridges out of sight of infants and children ...

Page 33: ...end up with extra tobacco capsules Replacing the Tobacco Capsule It is time to replace the tobacco capsule when the LED flashes blue or purple 40 times in sequence Replace the tobacco capsule with a new one according to the following procedure When you have puffed about 50 times the LED starts flashing to notify you that it is time for replacement Tobacco capsule replacement notifier Replace when ...

Page 34: ...g pattern ends before you can deactivate the function inhale one more time The LED will start flashing again The capsule replacement notification function can only be deactivated while the LED is flashing Be sure to deactivate the function before using the product again Otherwise no tobacco vapor will come out and you will be unable to use the product Hold down for at least 3 seconds ...

Page 35: ...you deactivate the capsule replacement notification function and replace the tobacco capsule with a new one the puff count is reset to 1 When you replace the tobacco capsule with a new one make sure that no liquid gets onto any of the parts If necessary wipe off the liquid with a dry cloth or perform cleaning Page 37 ...

Page 36: ... new one After replacing the cartridge if you find that the Capsule Holder is difficult to attach to the device make sure that the silicone part of the Capsule Holder is not wet If necessary wipe it off with a soft dry cloth When you replace the cartridge with a new one make sure that no liquid gets onto any of the parts If necessary wipe off the liquid with a dry cloth or perform cleaning Page 37...

Page 37: ...sed with cold or lukewarm water Cleaning the Device The device may get dirty Wipe off any dirt on the device with a soft dry cloth Cleaning Never clean any of the parts using boiling water detergent a dishwasher etc Make sure that the silicone part of the Capsule Holder does not come off After you rinse the Capsule Holder wipe off any moisture and let it dry thoroughly If you use the Capsule Holde...

Page 38: ...eaked liquid tends to adhere Wipe off any spilled liquid with a soft dry cloth Wipe off any liquid on the inside of the device using a soft material such as a cotton swab Device Cartridge Capsule Holder Wipe off any liquid on the inside of the Capsule Holder If there is liquid on the inside of the Capsule Holder it may be difficult to attach the Capsule Holder to the device after you insert the ca...

Page 39: ...s out perform cleaning In addition if you will be bringing the cartridge on an airplane or leaving it unused for a long period of time take preventive measures to keep the liquid from getting onto the other parts by removing the cartridge from the device in advance and sealing it up separately Immediately wipe up any liquid that leaks from the cartridge If it gets in your eyes they may become irri...

Page 40: ...issue Resetting the device When you start charging while pressing the Power Button the LED will flash blue 3 times and then the device will reset After resetting is finished all settings will return to their default states and the device will turn off If resetting does not resolve the issue check the following items ...

Page 41: ...vice cannot reset Check the warranty and then contact Ploom Exclusive Customer Service back cover The LED flashes red during use The battery is depleted Please charge the battery If charging the Battery does not resolve the issue please contact Ploom Exclusive Customer Service back cover ...

Page 42: ...the cartridge does not resolve the issue please contact Ploom Exclusive Customer Service back cover The device is too hot to hold The Battery may be malfunctioning Discontinue use of the device and contact Ploom Exclusive Customer Service back cover The Battery may become somewhat hot after continuous use due to extended heat generation However this is not a malfunction ...

Page 43: ... please contact Ploom Exclusive Customer Service back cover The product will not turn on after it was left unused for a long period of time When you leave the device unused for long periods of time the battery voltage decreases due to self discharge Charge the device before using it again The power turns off suddenly during use The power may turn off if you continuously inhale many times in succes...

Page 44: ... silicone part of the Capsule Holder or on the cartridge side wipe it off with a soft and dry cloth When both surfaces are dry reinsert the cartridge Wipe off any liquid on the silicone part of the Capsule Holder Wipe off liquid from the cartridge When you attach the Capsule Holder to the device hold down the cartridge with the silicone part of the Capsule Holder and slowly turn the Capsule Holder...

Page 45: ...es Input Terminal USB Type C Jack Dimensions approx 142 mm 15 mm H Dia Weight approx 40 g Operational Temperature Range 5 C 35 C during charging 5 C 40 C during use AC Adaptor Model Name WA SJPT12 JA Rated Input AC 100 V 240 V 50 60 Hz 0 2 A Rated Output DC 5 V 1 5 A Dimensions approx 32 mm 60 mm 23 mm W H D Weight approx 32 g ...

Page 46: ...46 USB Type C Cable Dimensions Approx 60 cm Weight approx 15 g Rated Voltage AC 30 V Rated Current 3 0 A For information on other Ploom products refer to the following website https www ploom jp ...

Page 47: ...47 ...

Page 48: ... Reception hours 10 00 AM 9 00 PM excluding year end and New Year s holidays 0120 108 513 You can also make an inquiry via the Ploom website https www ploom jp support Distributor Japan Tobacco Inc 4 1 1 Toranomon Minato ku Tokyo 105 6927 ...

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