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Appendix B: Technical Support
54
PX-755UF Installation and Users Manual
If you did not receive a box (for example, your drive came pre-installed
in a computer), we recommend you pay a packaging store (such as The
UPS Store) to ship your drive. If you don’t have a packaging store in
your area, ask for packaging pointers when you contact us to get an
RMA number before returning any drive.
Shipping Your Drive to Plextor
Be sure to write the RMA number on the outside of the shipping box.
Any drive sent to Plextor without an RMA number will not be accepted.
NOTE
: The RMA number must be clearly visible on the outside of the
shipping box.
Drives must be sent postage prepaid. We recommend that you insure
your shipment, as Plextor cannot be held responsible for any damage
that may occur during shipment.