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4.2 Technical support
If you are not able to resolve your problem yourself (see “Resolving problems yourself” on page 27), then contact
our technical support department:
Area
Contact
Europe, Middle-East and Africa
Opening hours: 8:00 - 18:00 M-F
For local telephone numbers: check www.plextor.be
Tel.: +32 2 718 03 99, Fax: +32 2 718 03 90
E-mail: [email protected]
U.S.A. and Canada
Opening hours: 6:30 A.M. - 5:30 P.M., PST, M-F
Tel.: +1 510 440 2000, Toll Free (US/Canada): 1 800 886 3935
Fax: +1 510 651 9755
Technical support E-mail: [email protected]
RMA requests E-mail: [email protected]
Sales support E-mail: [email protected]
Japan
Opening hours: 9:30-12:00 13:00-17:00 M-F
Tel.: +81 3 3517 8064, Fax: +81 3 3517 8065
E-mail: www.plextor.co.jp/support/spt.html
China
Opening hours: 8:50 - 17:20 M-F
Tel.: +86 21 6443 8843, Fax: +86 21 6443 8583
E-mail: [email protected]
Asia and Oceania
Opening hours: 9:00 - 17:30 M-F
Tel.: +81 3 5214 5591, Fax: +81 3 5214 6660
Technical support E-mail: [email protected]
Sales Inquiry E-mail: [email protected]
