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automatically detect and configure your SCSI controller. If you have just
installed it, Windows 95/98 will then recognize that it does not have the right
driver available. A dialog box named New Hardware Found appears, followed
immediately by a dialog box named Insert Disk. At this point, click on OK in
the Insert Disk dialog box and a second New Hardware Found dialog box will
appear. It will ask you to insert the Windows 95/98 disk or CD. Please, DON’T
DO IT. If you do put in your Microsoft disk or CD, Windows 95/98 will
automatically load the non-SCAM capable file for the SCSI controller we
provided.
Instead, if you purchased a Plextor kit with SCSI controller, insert the Plextor
Manager disc. This disc has the SCAM capable support file for your SCSI
controller to complete your Plug and Play environment. After inserting the
disc, select Browse in the dialog box and then select the appropriate drive
letter (probably A:\). The Windows 95/98 configuration process should select
the correct file off the disc and copy it to the correct Windows 95/98
subdirectory on your hard drive.
If you purchased a SCAM capable SCSI controller separately, the correct file is
hopefully located on a disk provided with the controller. We suggest you try
using this disk supplied by the manufacturer of your SCSI controller rather than
inserting the Windows 95/98 disk. If you do not have this disk (or cannot find
it among all the other disks you have), you can try using the files provided by
Windows 95/98, but we cannot guarantee you will get SCAM support.
Reboot Your Computer
Reboot your machine by selecting Shut Down from the Start button. Select
Restart the Computer and select Yes. This will reboot your computer with the
new configuration.
Troubleshooting
If you followed the previous instructions, you should be up and running without
any problems. If things are not working correctly, there are four likely problems.
1) If you purchased a Plextor kit, you might have overlooked our
instructions to use the Plextor Manager disc to get the necessary
driver support for your SCSI controller. If you used the Windows
95/98 disk or CD, the configuration process may have copied the
wrong (i.e., non-SCAM capable) driver support. Then, if some other
SCSI device attached to your SCSI controller is physically set to the
same ID as your PlexWriter, a conflict will occur. To solve this
problem, insert the Plextor Manager disc and use Windows Explorer
or the following DOS command to copy the correct file to the
APPENDIX — Windows 95/98 Installation Guide
