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Apple Computer Users:

Read Section 12.3 ---- Apple Computers

Technical Support

If you still cannot solve your problem after reviewing the relevant sections of this
chapter, please contact Plextor’s Technical Support Department. See Chapter 13 for
information on how to prepare for, and then make contact with, Plextor’s technical
support staff.

CHAPTER 12 ---- Troubleshooting

PX-43CE/PX45-CE OPERATION MANUAL  

53

Summary of Contents for 4PS-3

Page 1: ...tandard caddy is made of plastic and has a metal shutter on its bottom which slides open and shut Use of a non standard caddy e g onewhichlacksametalshutteronitsbottom isnotrecommended Fortheirprotect...

Page 2: ...idity Drop the caddy or subject it to shock Open the shutter manually The caddy s shutter opens automatically when the caddy is inserted into the CD ROM drive Loading the Caddy into the Drive 1 Open t...

Page 3: ...ng the Disc If the disc is merely dusty you may use a commercially available dust removal spray such as Dust Off or Vari Air to blow dust particles off the disc After removing the dust particles you m...

Page 4: ...begin AUDIO play Once the AUDIO is playing push the play button once for track advance or hold down the button for more than 1 second to begin a fast forward search ffwd To eject the caddy from the d...

Page 5: ...mes bundled with Future Domain SCSI interface boards CD Player which usually comes bundled with Adaptec SCSI interface boards or CD Audio which is part of the CorelSCSI software package These utilitie...

Page 6: ...ack It has no impact on the volume level of the rear panel audio outputs PX 43CE or PX 45CE PX 45CE CHAPTER 11 How to Play Audio CDs on Your Drive Stereo Mini Plug To Headphone Jack Audio Amplifier Au...

Page 7: ...your computer Take note of this message Then runthetest diagnostic programthatprobablyisincludedwiththedevicedrivers for your SCSI interface board Follow the instructions given in the SCSI interface b...

Page 8: ...your problem after reviewing the relevant sections of this chapter please contact Plextor s Technical Support Department See Chapter 13 for information on how to prepare for and then make contact wit...

Page 9: ...drive One reason then that you might not hear sound when playing a CD ROM disc is that a soundboard is required These discs use only sound card audio not CD audio To help you determine if you are hav...

Page 10: ...oard has different settings for each input source including one for CD Audio Run your soundboard s mixer program and verify that the volume is turned up Bad Soundboard Audio Cable If you have verified...

Page 11: ...be loaded properly an error message will normally be displayed on the screen Try rebooting the computer Watch as the CONFIG SYS file executes and look for an error message to appear You can press the...

Page 12: ...AT files 2 Reboot the computer and ensure that the CD ROM device driver recognizes the SCSI interface board 3 Turn off the computer and reinstall each peripheral and its device drivers one at a time 4...

Page 13: ...arlier version will result in an INCORRECT DOS VERSION message A copy of MSCDEX EXE ver 2 22 is included with DOS 6 0 You can find this file in your C DOS directory If you previously had loaded MSCDEX...

Page 14: ...nds Sent to the Drive Result in CDR101 Error Possible Causes and Solutions Defective Caddy A warped or damaged caddy can cause a CDR 101 error message Try using another caddy and see if this eliminate...

Page 15: ...alid Drive Specification Interface Board Driver Fails to No Device Found Recognize the CD ROM Drive Drive Not Responding Possible Causes and Solutions Drive Is Not On If you have a PX 45CE external dr...

Page 16: ...hercontaminantsordeepscratchesonthedisc ssurfacemayprevent the drive from reading data Read Chapter 10 to learn how to clean CD ROM discs You should also review the low performance symptom discussed o...

Page 17: ...ing the setting of the rear panel switches See Chapter 7 Symptom Additional Symptom CDR101 Not Ready Reading Drive X All Commands Sent to the Drive Result in CDR101 Error Possible Causes and Solutions...

Page 18: ...mats Symptom Additional Symptom CDR103 Not High Sierra Format Occurs Regardless of the Discs Used Possible Causes and Solutions Incorrect Jumper Setting You might have the block jumper set to ON See p...

Page 19: ...on the disc s surface may prevent the drive from reading data See Chapter 10 to learn how to clean CD ROM discs You should also review the low performance symptom discussed on page 65 CD ROM Drive Set...

Page 20: ...eturn to 4 5 speed mode It is also possible that the disc is dirty Please refer to page 48 for instructions on how to clean your CD ROM disc Symptom Disc is Ejected After Being Inserted ON BUSY Light...

Page 21: ...from your System Folder and the ones copied from the CD ROM device driver disk If the CD ROM drive functions correctly reinstall the INITs one at a time restarting the Macintosh after each one until t...

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