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Plasmon 800-102913-00 B Manual Download Page 35

C

ONTACTING

 P

LASMON

Firmware Updates

Contact Plasmon or your reseller for the latest firmware updates.

Before Placing a Service Call to Plasmon

Register your site on-line at http://www.plasmontech.com/warranty/index.html.

Placing a Service Call

Contact your service provider directly. If Plasmon is your service provider, please have the following
information available when calling:

•

Serial number

•

Description of failure

•

System information

- Software and version number

Technical Support in the United States

Plasmon Technical Support

1-877-585-6793

1-719-593-4192 (fax)

e-mail

[email protected]

Internet

www.plasmon.com

Technical Support in Europe, Middle East, and Africa

Plasmon Technical Support

+44 (0) 1763 262 963

+44 (0) 1763 264 407 (fax)

e-mail

[email protected]

Internet

www.plasmon.com

Technical Support in Asia/Pacific, South America, and Canada

International Calls

1-719-593-4437

1-719-593-4192 (fax)

Summary of Contents for 800-102913-00 B

Page 1: ...Plasmon Archive Appliance Express User Manual P N 800 102913 00 B...

Page 2: ......

Page 3: ...s document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Plasmon reserves the right to revise this publication without obligation o...

Page 4: ...procedures or of situations in which equipment damage or data loss could result NOTE A NOTE is used to emphasize an area of text or to provide additional information WEEE Compliance Plasmon products...

Page 5: ...smon The product fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its...

Page 6: ...Preface Plasmon AA Express User Manual Page 4 Document Revision B...

Page 7: ...edia 11 UDO Media Labeling 11 Inserting UDO Media 11 Ejecting UDO Media 11 Write Protecting UDO Media 11 Media Care and Handling 12 CHAPTER 2 HARDWARE INSTALLATION 13 Getting Started 13 Unpacking 13 P...

Page 8: ...CC Notice 27 Industry Canada Notice per ICES 003 27 European Notice 27 Australia New Zealand 28 Japan 28 Product Safety Standards 28 Laser Safety Notice 29 CDRH Regulations 30 Power Cord Set Selection...

Page 9: ...B Page 7 LIST OF FIGURES The Plasmon Archive Appliance Express 9 UDO Drive Types 10 UDO Media 11 Write Protecting UDO Media 11 Rack Mounting Kit for AAE 15 SATA Drive Release Lever and Release Lever...

Page 10: ...List of Figures Plasmon AA Express User Manual Page 8 Document Revision B...

Page 11: ...nce includes a two drive SATA RAID cache a UDO drive for archiving to media and an embedded server running enterprise class storage management software The Plasmon Archive Appliance Express is a low c...

Page 12: ...60GB media and can read 30GB media Figure 2 UDO Drive Types The door on the UDO30 drive opens back into the drive case while the door on the UDO60 drive opens out from the case Media is inserted into...

Page 13: ...facilitate a later upgrade to an automated appliance Inserting UDO Media To load media into the UDO drive insert the cartridge fully into the slot on the front of the UDO drive The media side facing u...

Page 14: ...media is loaded or when handling media ensure that the cartridge case is clean Dirty media cartridges can cause failures in loading or loss of data If a cartridge case is dirty wipe with a lint free c...

Page 15: ...ntilation Do not cover or block the air vents on the appliance To mount the appliance in a standard 19 rack refer to the Rack Mount Guidelines section later in this chapter before proceeding Environme...

Page 16: ...he equipment in the rack make sure mechanical installation is level to avoid a hazardous condition The rack must be specified to safely support the combined weight of all equipment When connecting the...

Page 17: ...k mounting rails perform the following steps 1 Separate the sliding rail from the fixed rail by fully extending the sliding rail and releasing the stop latch shown below Repeat for the other rail 2 At...

Page 18: ...fit the rack 4 Attach the assembled fixed rails to the mounting rails in the rack using the threaded backing plates Place a plate with the smaller holes on the inside of the mounting rail and a plate...

Page 19: ...slots of the appliance prepare each SATA drive shuttle by pushing the release lever lock to the right to pop out the release lever Then fully insert each SATA drive shuttle into the appliance and push...

Page 20: ...uto ranging power supply Do not use an extension cord The unit must be located next to the AC outlet and the outlet must be easily accessible In the event an emergency power cutoff is required pull th...

Page 21: ...blue light indicates proper conditions red indicates a fault Figure 8 Archive Controller LED Indicators There are two LED indicators at the right front corner of each SATA drive shuttle The top LED l...

Page 22: ...hese procedures must be followed CAUTION Plasmon products must be shipped in the original packaging Shipping a unit in anything other than the manufacturers packaging voids the warranty Remove all med...

Page 23: ...Remove all SATA drives and blank shuttles from the appliance and place it into the double box so the front tabs fit into the foam as shown below 3 Place the covering foam piece with the rack rail kit...

Page 24: ...e drive boxes empty or provide other packing material to fill the space If the drives are being packed for moving or return pack the SATA drives with shuttles and the blank shuttles into the drive box...

Page 25: ...allation Document Revision B Page 23 6 Place the two SATA drive boxes on top of the appliance box 7 Two more boxes hold the blank shuttles and accessories Place these on top of the drive boxes as show...

Page 26: ...Hardware Installation Plasmon AA Express User Manual Page 24 Document Revision B...

Page 27: ...it Ethernet autosensing 10 100 1000 Base T RJ45 Network File Protocols Heterogeneous Microsoft and Unix networks using CIFS NFS v2 v3 FTP IP Discovery DHCP support and dynamically allocated IP address...

Page 28: ...ack Mount With Plasmon 20 Rack Mounting Rails fits in racks with a depth of 22 to 34 inches 56 to 142cm Uses 2U rack space Dimensions Shipping Width in cm Height in cm Depth in cm Weight lbs kg 22 5 5...

Page 29: ...l area is likely to cause harmful interference in which case the user is required to correct the interference at his own expense Industry Canada Notice per ICES 003 English This digital apparatus does...

Page 30: ...ology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions Product Safety Standards This pro...

Page 31: ...UDO30 and UDO60 drive is 65mW 403 413nm WARNING Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure CDRH Regulation...

Page 32: ...ipped with Plasmon libraries meets these criteria The power cord must have a molded NEMA 5 15P male attachment plug on one end The power cord must have a molded IEC type CEE 22 female connector on the...

Page 33: ...are installation 13 L LEDs controller 19 LEDs drive 19 M media care and handling 12 write protecting 11 N network connection 18 INDEX P packing instructions 20 power connection 18 cord 18 30 requireme...

Page 34: ...Index Plasmon AA Express User Manual Page 32 Document Revision B...

Page 35: ...on available when calling Serial number Description of failure System information Software and version number Technical Support in the United States Plasmon Technical Support 1 877 585 6793 1 719 593...

Page 36: ......

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