Softphone Compatibility
Remote call answer/end from the headset is available for compatible softphones with no
additional steps by the user except Skype
™
. For a list of compatible softphones visit
plantronics.com/software
. For Skype support, follow the steps below.
1
Skype will display the following message during the install of Plantronics Unified Runtime
Engine “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect.
2
You can also check Savi W740 Skype connection status by going to Skype and checking the
Tools > Options > Advanced > Advanced Settings > ”Manage Other Programs Access” setting.
Multi-Phone Status (MPS) is supported for Microsoft Lync/Office Communicator and Skype.
When a call is placed or received on your deskphone or mobile phone that is paired to a
Plantronics Bluetooth headset, your presence in Microsoft Lync/Office Communicator and
Skype will be automatically updated to reflect a busy status. When your call is terminated,
your presence will return to its previous state.
If you answer an incoming mobile call using the answer button on the mobile phone, the audio
will remain in the phone. If you answer an incoming call using the headset or base, the audio
will be in the headset.
If the mobile phone audio is in the mobile phone, you can move the audio to the headset by
short pressing the base mobile button when the LED is off. To move the mobile phone audio
from the headset back to the mobile phone, hold the base mobile button for 3 seconds until
the solid green LED turns off. The audio will be pushed back to the mobile phone.
Ensure the PC audio you are trying to listen to is being routed to your Savi 7xx device.
1
Go to "Control Panel" and open "Sounds and Audio Devices."
2
In the "Audio" tab select
Savi 7xx
under "Sound Playback."
3
Launch the application that contains the PC audio and play.
You can combine the audio of any two devices by simultaneously holding the base buttons of
any two of the three base buttons until the LEDs become solid green.
This is useful as a mini-teleconference call.
While on a call you can subscribe up to three additional headsets to your base for conferencing.
Join a conference call
1
While the base has an active link, place the guest headset into primary user’s charge cradle (this
connects the headset to the base).
When the base subscription light stops flashing green and yellow and remains yellow, the
primary headset/user will hear a tone indicating a guest wishes to join the call.
2
Press the primary user’s call button to accept the guest headset within ten seconds. Otherwise
the request is terminated and the guest will hear an error tone in their headset.
NOTE
To connect a guest headset that is of different variety than the primary headset, short press
the base subscription button while the base has an active link. Next, press the guest headset volume
up button until the indicator light turns on. When the base subscription LED stops flashing green and
yellow and remains solid yellow, the request to join will be heard in the primary user’s headset and the
primary user will have to press their call button within 10 seconds to accept the guest .
Exit a conference call
Guests headsets can remain as guests through multiple calls.
Multi-Phone Status
Mobile Phone and
Headset Audio
Listening to Other PC
Audio
Combine Audio From Any
Two Lines or Channels
Conference Up to Three
Additional Headsets
25
