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Plantronics Savi User Guide

12

6 PerSono Suite software

It is highly recommended that you install the PerSono Suite 
software.

 Though your Savi Go system will operate without the 

software running, it will limit the system’s capabilities.
PerSono Suite software allows you to do the following with your 
Savi Go system:
•  Answer/end calls from the PC remotely with the headset 

(requires use of supported softphone)

•  Customise your headset and adapter settings to your personal 

preferences

•  Automatically manage your PC multimedia so you never miss a call
•  Quickly access links to product support and software/firmware 

upgrade information

Battery life

At the lower left-hand corner of the screen (and for all software 
screens), you will see one of the following icons indicating the 
approximate charge left in the headset battery.

  100% 

 75% 

50% 

25% 

Less than 5 mins

3

 

the “manage aPI access Control” screen will pop 
up stating that “another program is trying to access 
Skype”. the name of the program will appear as 
“PerSonoSuite.exe” with the publisher “Plantronics, 
Inc.” You must select “allow this program to use Skype” 
and click oK

.

4

 

to confirm that PerSono Suite is now supporting Skype, 
go to the “PC Panel” tab in PerSono Suite and ensure 
that Skype is listed under “Softphones”.

Softphone support

For a list of softphones supported by PerSono Suite, refer to 

www.plantronics.com/SoftphoneCompatibility

 PerSono Suite 

software supports all the softphones on the list with no additional 
steps by the user except Skype

.

To allow Skype to be a supported softphone in PerSono Suite, 
please follow these steps:

1

 

Ensure PerSono Suite software is running on your PC. 
You will see a headset icon in the lower right-hand 
portion of the PC tray bar when PerSono Suite software 
is running. 

2

  If Skype is running on your PC, Skype will notify you of 

the event that “PerSonoSuite.exe wants to use Skype”. 
Go to the “new event” tab located in the upper right of 
the Skype window and click on the red flag. You then 
will need to click on the “PerSonoSuite.exe” link to be 
taken to the “manage aPI access Control” screen.

Summary of Contents for Savi Go WG100/B

Page 1: ...Savi Go Wireless headset system WG100 B User Guide...

Page 2: ...product This user guide contains instructions for setting up and using your Savi Go WG100 B BUA 200 USB adapter WH100 B headset wireless headset system Please refer to the separate safety instruction...

Page 3: ...range warning 10 Low battery warning 10 Checking battery level 10 Turning headset indicator blue flash on off 10 Mute warning 10 Pairing headset to USB adapter 10 5 Using your headset with your Bluet...

Page 4: ...Savi Go USB adapter charger and CD USB adapter USB charging cable Base power supply 1 Package contents and features Charger base Headband Headset with pre installed ear loop Extra ear tab Foam ear cu...

Page 5: ...User Guide 5 Savi Go USB adapter features Savi Go WH100 B headset features Pairing button Indicator light Ear loop Indicator light Microphone Call control button also controls power volume and mute f...

Page 6: ...solid green 2 Set up 2 1 Connecting USB adapter to PC 1 Insert the USB adapter into the USB port on the PC The indicator light on the adapter will be solid red to indicate the USB adapter is powered...

Page 7: ...ne another before removing 2 Hold the headband so it is aligned to receive the headset as shown and snap the headband into the headset 3 Adjust the headband to fit 4 For either wearing option rotate t...

Page 8: ...plication 5 Adjust the receive and listen volume to comfortable levels using the volume control in your softphone or UC application audio set up 6 You can also fine tune the listening volume on the he...

Page 9: ...ir indicating the mute is deactivated USB adapter indicator light USB adapter status Indicator light Headset in talk mode Flashes blue Adapter and headset pairing Flashes red and blue Connected no act...

Page 10: ...two seconds The headset indicator will show a short burst of blue flashes Repeat this operation to turn the headset blue flashing indicator back on Mute warning When mute is activated you will hear a...

Page 11: ...There will be a high tone on each press A final tone indicates the last number has been redialed Activate voice dialling Press and hold call control button for two seconds First tone on key press sta...

Page 12: ...access Skype The name of the program will appear as PerSonoSuite exe with the publisher Plantronics Inc You must select Allow this program to use Skype and click OK 4 To confirm that PerSono Suite is...

Page 13: ...llows you to customise the adapter and headset to your preference The Savi Go system is supplied with the default settings and can be changed as described in the Settings column below NOTE Some parame...

Page 14: ...trol button Audio sensing enabled can be set to ON or OFF Microsoft Office Communicator certified product Default setting ON Standard product Default setting OFF Support screen The support screen prov...

Page 15: ...volume using the call control button While on my UC application call I want to accept a call from my mobile phone Press the call control button for less than 1 second this will disconnect the UC appli...

Page 16: ...you hear a tone or see the indicator glow blue Your headset is out of range Move the headset closer to the Bluetooth phone Your headset battery is drained Charge your battery See Docking and charging...

Page 17: ...PerSono Savi and Sound Innovation are trademarks or registered trademarks of Plantronics Inc Microsoft Windows and Vista are trademarks or registered trademarks of Microsoft Corporation Skype is a tr...

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