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MDA200

Audio Switcher

User Guide 

Summary of Contents for MDA200

Page 1: ...MDA200 Audio Switcher User Guide ...

Page 2: ... 8 Desk Phone standard 8 Desk Phone Plus HL10 lifter and Power Supply sold separately 10 Desk Phone Plus EHS Cable 12 Computer Connect and Call 13 Connect Your Computer and Place a Call 13 MDA200 LED Indicators 14 Daily Use 15 Answer an Incoming Call 15 Place an Outgoing Call 15 Switch Calls 15 Troubleshooting 16 Desk Phone 16 Softphone 17 ...

Page 3: ...r new Plantronics product This guide contains instructions for setting up and using your MDA200 audio switcher Please refer to the separate safety instructions for important product safety information prior to installation or use of the product ...

Page 4: ...4 What s in the Box Telephone Interface Cable MDA200 Audio Switcher ...

Page 5: ...ireless adapter port headset and adapter not included 4 USB cable connect to computer 5 Handset lifter EHS cable jack 6 Telephone interface cable jack 7 Power jack 8 Configuration slide switch 9 Listening volume dial 10 Speaking volume dial 5 7 8 4 BACK FRONT TOP 3 6 BOTTOM 4 10 9 1 2 ...

Page 6: ... a call is activated It allows others to know when you are on a call 3 HL10 Lifter Automatically lifts handset and returns it to the cradle Enables remote call answer end with your headset 4 AC Power Supply Required when using the HL10 lifter 5 USB Extension Cable Extends the length of the USB cable between the MDA200 and computer See plantronics com accessories for more information on all accesso...

Page 7: ...corded headset or wireless USB headset adapter to the MDA200 USB headset port NOTE Your headset will continue to function as if it were connected directly to the computer For a list of supported headsets and wireless USB headset adapters see plantronics com support ...

Page 8: ...installation instructions Desk Phone standard 1 Connect one end of the telephone interface cable to the back of the switcher 2 Disconnect the handset coil cord from the base of the desk phone and re connect it to the telephone interface cable junction box 3 Connect the remaining end of the telephone interface cable into the open handset port on the desk phone NOTE Your desk phone handset will cont...

Page 9: ...not hear a dial tone adjust the configuration switch A G until you do 6 Dial a test call from the desk phone If needed fine tune the volume with the headset volume controls You can also adjust the desk phone speaking and listening volumes on the bottom of the MDA200 7 End call by pressing the headset call control button and returning the handset to the desk phone cradle For your safety do not use ...

Page 10: ...et USE 2 Firmly press the handset lifter power cord into the handset lifter jack 3 While wearing your headset slide the handset lifter arm under the handset until the lifter base touches the side of the phone 4 Slide the lifter up to where it nearly touches the handset earpiece 5 Press the call control button on your headset to activate the lifter 6 If you hear a dial tone the lifter is set correc...

Page 11: ...ps 3 through 6 above as necessary until you hear a dial tone 3 When you hear a dial tone secure the lifter as described in steps 7 though 9 Additional Parts If Required Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle Extender Arm 1 Slide extender arm onto lifter 2 Stabilizers can be shifted left and right Position stabilizers on outsides ...

Page 12: ...ger microphone jack on back of lifter 2 Connect ringer microphone plug 3 Place ringer microphone over phone speaker Remove adhesive tape and attach 1 2 3 For Nortel Phones Only Desk Phone Plus EHS Cable 1 Connect the end of the EHS cable to the MDA200 and the other end to the desk phone as described in the EHS Adapter Getting Started guide ...

Page 13: ... The computer talk button LED will be solid green 2 While wearing headset dial test call from computer softphone 3 End call by pressing the computer talk button on the MDA200 NOTE To use call control feature with a soft phone on the PC you will need to install Plantronics Control Panel Software See plantronics com software ...

Page 14: ...a headset is connected the PC icon will remain lit solid green Solid red Firmware update in process follow firmware update instructions to clear once complete Solid red Over current condition using HL10 without power supply Unplug MDA200 add power adapter re plug MDA200 to PC Flashing red Headset fault replace headset and power cycle the MDA200 When you press one of the two buttons you are opening...

Page 15: ...list of accessories visit plantronics com accessories 3 Dial the number using your desk phone 4 To end the call press the desk phone talk button and hang up the handset Outgoing Softphone Calls The easiest way to make a softphone call is to dial the number on your softphone application while wearing your headset You will be automatically connected to your call End the call by pressing the computer...

Page 16: ...er until the distortion disappears If the distortion is still present adjust the headset volume control to lower the headset speaker volume If the distortion persists lower the listening volume dial on the switcher If you are using a wireless headset ensure there is at least 12 inches between the switcher and your computer and 6 inches between the switcher and your desk phone I hear echo in the he...

Page 17: ...ing volume Adjust listening speaking volumes in the computer s sound control panel system preferences Adjust listening speaking volumes in the softphone application The sound is distorted or I hear an echo in the headset Reduce speaking and or listening volume on the computer using your softphone application Point microphone towards your chin If the distortion is still present lower the volume on ...

Page 18: ...arks or registered trademarks of Plantronics Inc Windows Windows 7 Windows Vista and Windows XP are registered trademarks of Microsoft Corporation in the US and other countries Nortel is a trademark of Nortel Networks Skype is a registered trademark of Skype Limited Apple and Mac OS are trademarks of Apple Computer Inc registered in the US and other countries All other trademarks are property of t...

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