A: Please check if the remote access password which being set when
add the device is right or not. If not, please select edit to re-set it from
the list of entries in the camera.
If you forget your remote access password of the camera,
suggest you to press the reset button to restore the device to factory
defaults (The factory default, the device’s password is empty, the first
time add camera, need to create a new password. Otherwise, remote
access will not be accepted)
3. Q: “Device list” reminds the device is offline,
A: Please check whether the network of the cameras is normal, and
network indicator of device is on;
Please check whether the router network is normal;
4. Q: Remote Control Wizard cannot control the camera rotation
A: Please check if the Remote Wizard is connected with the Cell
phone's headphone normally;
Please adjust the direction of the Remote Control Wizard, aimed
at the camera IR receiver. Some phones need to adjust the volume keys
to maximum;
5. Q: Unable to search the video files during playback;
A: Please check if the SD card is damaged;
Please check the retrieval time of the video file, the System Time
of the camera.
